Christone Enterprises Property Management

If you have property listed with them I would remove your listing and remove them as property management unless you want to be taken advantage of. I highly recommend staying away from this company!!! Just my opinion and the opinion of several others. Just passing this on to investors and property owners. **BEWARE**

If I could give a zero star I would. The staff fakes their friendly and helpfulness. They seem disorganized when you call to talk to someone, the left hand doesn’t know what the right is doing. They send a grumpy old guy to work on maintenance requests. The cleaning crew they hired to clean in between tenants did a horrible job before we moved in. When we left we cleaned the house to military housing standards (we are military) and were charged $ 187.50 for the cleaning crew! The itemized list shows light cleaning items that we thoroughly did! We have left military housing and been told we it was the cleanest they’ve seen a place at checkout! On protest we were refunded $ 75 for «courtesy» but we want full refund. Stay away from Christone. Unfortunately they are one of the biggest rental companies in the area.

Stay away from this place!
Office staff is very rude, unresponsive, and would not answer questions. Need to fire all of them and start over — you can only go up from where they are now!
Also, they don’t return phone calls let alone answer their phone during office hours. Multiple voicemails left unanswered.
Finally got to go by the office and greeted with the unfriendly gate keepers.
Can’t see how they are even in business, let alone managing properties — STAY AWAY!

Before considering using Christone Enterprises for property
management, or renting a property from them, please read about my
terrible experience with them. To sum it up, they entered into a
false lease agreement without proper background checks with two
individuals who destroyed my property built by my grandfather and
caused us to loose not only thousands of dollars, but also the home
that my mother grew up in.
The following negligent, unprofessional and deceptive acts were
committed by Christone Enterprises:
1. The lease for the tenants staring in 2012 was not counter
executed by Christone, including initials and signatures of the
authorized representative of the Leasing Agent, as required. Not only
does that make the lease invalid for property owners, but it also
takes advantage of renters and their rights. When I noticed the
discrepancy, I was informed by a representative of the leasing agent
they can counter sign at any time to fully execute the agreement which
is completely negligent.
2. Prior to entering into the contract with the above referenced
tenants, the company stated they received verification of
self-​employment from a CPA, and that the individuals were
self-​employed for two years. Later we found out only three months
self-​employment was verified. This was never brought to my attention,
and contradicts the lease and application. Additionally, the
agreement signed by the tenants and the application contained
inconsistent information about the renters, including multiple
variations of their name being contradictory to the names listed on
the first page of the lease.
3. In November 2012, we were notified by Christone that the above
renters had requested to vacate the property before their lease was
up. Christone failed to adequately monitor the property after
receiving notification of the above renters of their intent and
request to vacate the rental property in November 2012.
4. In December 2012, we did not receive any rental income from
Christone, nor any communication about the missing rent.
5. When I contacted them about the missing rent in January 2013
(more than a month after it was due), I was finally informed that the
above referenced renters had moved out, made alterations to my
physical property, completed illegal construction, stole my carpeting,
painted original hardwood floors, and changed the physical structure
and layout of the building. Damages resulting from their alterations
and theft of property resulted in a property value decrease of $ 8,000
less than the estimated value in 2008 – and that estimated value was
even prior to the upgrades we made ourselves including central air and
new flooring, so the property value decrease was probably closer to
$ 10 – 15,000. All of this happened while the property was under their
care, yet they didn’t even bother to follow up on the property after
the request to vacate in November until our inquiry in January, and
that’s when all of this damage occurred.
6. Christone failed to adequately contact and seek legal remedy all
monies due to me, from the above referenced renters until Fall 2013.
7. The negligent placement of this tenant and improper
lease/​background check resulted in lost rents for the months of
December 2012, January– June 2013, August 2013 of $ 895 per month.
That doesn’t include the repair costs and the lost property value.
Christone failed to adequately contact and seek legal remedy for all
monies due to me, from the above referenced renters, until Fall 2013
(almost a year after their first missed rent payment!). Even after
they claim action has been taken, it appears to not have been done so
correctly (no big surprise there given the lack of attention to detail
with the rental paperwork) as we have yet to see a penny of that
money.
8. After all the damage to the property, in early 2013 they provided
us with an estimate for what needed to be done to fix the property
from the damage completed by the previous tenants and get it ready to
be rented again. We agreed to their suggestions (as that’s what we
had hired them to do – manage the property), and the fixes were made.
A renter was found a few months later, but in less than a month they
were filing action to get out of the lease because there were major
issues with the condition of the property, including mold. How is it
possible that Christone made all those repairs and yet we couldn’t get
a renter in there for even one month?
9. Even a year after firing Christone Enterprises as our property
manager, the house still shows up on the company website. I wouldn’t
trust anything you see on their website based on this.
I urge you to find another property manager or leasing company to work
through. Christone is like a bad apple. It looks fine on the outside
but once you get a peek on the inside, you realize how awful it really
is.

The company acts like slum lords they cheat you out of your deposits and they have no customer service skills. They are the worst company I have ever dealt with.