Nutley Limousine

I used this place this morning and they were great. My driver was Dave, he arrived before my pickup time of 6:05 am and he even waited outside for 15 extra minutes as I was running late. I told him I was having a bad morning, and he was chatty during my ride and did a great job cheering me up. He was a good driver, didn’t make me nervous like most cabbies, and arrived right at the door of my drop-​off location. Thanks again, will definitely use again in the future!

Same story — with an extra bonus!
Arranged for a 6:30 pickup. Was on the porch at 6:20. 6:35 rolls around, I call and was told «you not there, we was there — 5 minutes.» 5 minutes pass, call again, we’re out front. (I discover they went to the WRONG TOWN!). When the driver shows up at 7:07, not only is he late, and the vehicle dirty, but he’s smoking! It was too late to turn back now.
Who in this day and age smokes in a car? And what sort of company lets their drivers smoke?
Never again.

I concur with the previous comments of declining service. Used several times lately but no longer. Go elsewhere.

I would give this place 0 stars if I could. I am not writing about one bad experience. I’ve used this company for over four years.
They carted my tush to the airport every week for 3 months for work travel to DC in 2008, it was great. They were on time, nice cars and I even had the owner a bunch of times. I was passing out cards for him in 2008. [Insert random perfectly fine trips to the aiport sporatically in 2009]
In 2010 they were once again taking me to the airport every week for 2 months for work travel to Detroit. I don’t know what happened, and it certainly wasn’t over night — but the service started to decay since 2008. Cars were late, smelly, drivers were not professional (not helping with bags), etc. There was one occurance where they were so late, I told them to forget it, drove myself to the airport and barely made my flight.
Fast forward to my family trip last week. Out of habit, I call Nutley limo and book a car for a 6:30 AM pickup. We’re running around getting everything ready to go, and I look down and its 6:36, no car. I call, get placed on hold forever, then finally he says «He’ll be there in 4 minutes, give or take.» Give or take what? Silence. 6:50 the car finally rolls up. I’m fuming, but silent. When we get to the airport and my husband and mother in law disappear into the aiport, I ask the driver: So what happened this morning? He replies: «I got a call a little after 6:30 when I was at Newark dropping off another passenger to come pick you guys up» Well I guess that answers the question of «give or take»
Are you serious? Fool me once, shame on you, fool me twice, shame on me. This company has certainly had their three strikes with me, and guess what buddy: You’re out! Never ever again will you drive: me, my husband, my family, any of my friends or anyone in Nutley that I can warn about your crappy company. I asked the driver to relay this exact message to you (after giving a generous tip, it wasn’t the drivers fault afterall) and I intend to keep my promise.

DO NOT USE THIS COMPANY. I called 3 days prior to make reservations to pick up my family and parents to take us to airport for our trip to Disney. We were all outside waiting curbside to start our trip. Well, the 11 am pickup time came and went, I called and after being put on hold for a few minutes, I figured they forgot to send us a car. We had to rush and load everything into my husbands truck, and fit 7 people into the car and drive ourselves to airport. While all this chaos was going on, someone finally came back on the phone stumbled over a half hearted apology, and wanted to send a car… WTF!?!, we were going to miss our plane if we waited any longer, and he had the nerve to tell me to calm down as I told him in not so many kind words what I thought of his business. Funny thing is, the long term parking was way cheaper than what they were going to charge us. I BEG you to steer clear of these guys, they ARE NOT RELIABLE!