Solidsignal.Com

Novi, United States

2.8

Closed now

6 reviews

Contacts

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Telephone:
+1 248-308-5120
Website:
directvdealer.com
Address:
22285 Roethel Dr, Novi, MI, 48375
Nearby public transportation stops & stations:
2 mi10 Mile & Haggerty
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Today

Today 8:00 am – 7:00 pm
Closed now
Local time (Novi) 19:29 Sunday, 25 May 2025

Business hours

Monday 8:00 am – 7:00 pm
Tuesday 8:00 am – 7:00 pm
Wednesday 8:00 am – 7:00 pm
Thursday 8:00 am – 7:00 pm
Friday 8:00 am – 7:00 pm
Saturday 8:00 am – 7:00 pm
Sunday 8:00 am – 7:00 pm

Description

Specialties

DIRECTV Authorized Retailer. Local dealer, local support. Upgrade to DIRECTV Today and Save!

History

Established in 2002.

I Serve The World.

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6 reviews of Solidsignal.Com

No registration required
Place rating: 5
Houston, TX
Microwave stopped working, so I decided I would break it open. Started doing some research and looked like it was most probably was a door switch. Found this website and they had the part. I paid extra to have the shipping expedited to 2 day and the total was less than half of what a local appliance part store quoted me. Part arrived on time and microwave is working perfectly. So, now I guess I can fix microwaves. Cool.
Place rating: 1
Morro Bay, CA
Worst ordering experience ever. I placed an order after hours at night and then did not need the item. I requested a cancellation less than 1 hour after the initial order was placed. 4 days later I get an email from the «cancellation» team stating they cannot cancel the order that it had already been shipped. I replied the order should have never made it out of the door and should have been cancelled. They stated to refuse the order and have it sent back and I would be credited. I refused the package and a couple days later I received my refund minus a $ 21 return fee.
I contacted their customer support today and have never been so disappointed in a company with the way they treated me. I have been a return customer and have recommended them many times but not after this. The pretty much told be that I am out the money and that they never refund tax. How can that be legit? From now on they will never be recommended or shopped from again. Very bad customer service
Place rating: 1
Simi Valley, CA
One word: Disappointing. I have done business with this company several times and always had good service… until now.
I placed an order on 2/​16, received confirmation, but heard nothing further. Tried to check order status over the weekend via their website, but got what appeared to be some sort of error page. This had been fixed as of yesterday — order status was shown as «in process (keep in mind that it’s now a full week since it was placed). I used their «Contact Us» link to send an enquiry message, but no response as of today.
Again, it’s disappointing when a retailer you’ve had good service from in the past gives poor service like this. I really hope they sort out whatever problems they’re having.
Place rating: 1
Le Mars, IA
I ordered an antenna from this website on a Saturday morning and I chose to have 2-​day shipping to insure that I was going to receive my order before leaving town on the following Friday. They said it was processed on Monday (even though the website says it will be processed same day if ordered before 1 pm.) and the tracking is showing that I will not receive the package until Friday. I do not see how that adds up to 2-​day shipping and definitely extremely disappointed with the whole experience and will probably send the package back for a refund if I can ever get through to customer service. Been on the phone for over an hour and still waiting. This is the worst experience I have had yet to date, and I do almost all my shopping online. Would not recommend to anyone!!!
Place rating: 4
Seattle, WA
Just attempted to order a TIVO and although it was not in stock, the company immediately responded to me and explained exactly why in a very professional and polite manner. I will continue to pursue my new TIVO and am hopeful they will be the first to get some in stock!
Place rating: 5
Carson City, NV
I don’t watch TV all that much, but it’s handy to have the news and stuff. I’ll be damned if I’m gonna spend the money for cable TV or satellite for the little TV I do watch.
I just slid on down to Costco and got a huge TV, so it’s time to upgrade my old antenna system and get some of that sweet, free, digital TV. My old high band VHF, UHF, and joiner just wasn’t cutting it any more. Besides, upon inspection, I noticed that the UHF antenna was slowly breaking in half, so it needed to be replaced anyway. Plus, it freaks out my neighbor because it looks like a big arrow and sometimes passing headlights will light it up and freak him out.
Anyway, checked their website, found me a nice Winegard U/​V combo with just the highband VHF so it’s not, like, forty feet wide. Got here in two days. Installed in a snap, works great. Good price, better than most, and they got it out of their warehouse in a hurry.