Novi Public Library

As other people have pointed out, the staff at the front desk is very lazy, rude and inept. They will not answer the phone and when you leave a message they will also not return it. They won’t deal with you at all if you don’t present your library card. They refuse to look up your account. They also have lost books I have returned and also put fines on my account when the book was not even due yet! I would expect a professional environment in Novi, but no, a waste of my taxpayer money.

Lots of parking spots. Beautiful library. Well maintain. There is and small café selling food and beverage. There are several study rooms. Many computers with kids games. Nicely done in the kids section. Not only books but games and toys. Totally kids paradise!
Love the self check out. No waiting needed. Very users Friendly.
There are still staffs behind the counter for customer service. They are very helpful and Friendly.
This is and great place for kids. Very educational and entertaining!

The biggest (2 floors) and baddest library in the area I’ve been to so far. Lots of computer stations for both kids and adults. A café that actually serves food AND drinks! A cell phone talking area. Decent amount of self-​checkout stations. Great, relaxing seating in and outside. From the looks of the posted programs and such, the Novi library has plenty to offer its cardholding residents.
Their kids area is still beat out by Commerce. Lots of space is taken up by a full-​size vehicle display that is just there to be looked at for whatever reason. In the leftover space there is a train table, toy car table, puppet stage area, and other games and puzzles.

Wish I could give no stars to this horrible place!!! Literally the rudest staff members work at this particular branch! From the café workers to the main librarians! I have been living in Northville/​Novi for over 15 plus years never have I encountered such disrespect!!! The library itself is beautiful and has awesome study rooms but the problem is with their customer service. They don’t even have a sign up sheet for the rooms which is makes it so unorganized. People fighting over rooms its so disgusting! Don’t waste your time at this place choose another branch where the staff is actually helpful and genuinely care about solving your problems/​concerns. Won’t be going back ever!

How can you not love this place?
The updated library is amazing. I use it regularly for my study needs, such as writing academic papers or reading a myriad of journal articles. I am also pleased with the selection of e-​books, audio books, traditional books, and videos. While it may not have the selection of a dearly departed Blockbuster, it has a pretty good back catalog of movies and television shows. My wife and I enjoyed the entire run of Curb your Enthusiasm (HBO show) for free. No matter where you live, part of your taxes are going to great services like this, so take advantage of the benefits. They also extended the hours a bit, making it even more convenient. Just a great place to get media from or find a quiet place to read or write.

I’ve lived in Novi all my life and love going to libraries all over SE Michigan. Just a great place to stop while on business trips or in between meetings.
This library is up to date, modern design and just clean and spacious. Downstairs is more for «noisy», relatively speaking, with the children’s area, magazines, dvds and new books. I like to spend time upstairs in the quiet study room for individuals. There are several group and one on one study rooms. Lots of tables to work at. Big windows that let day light in and overlook the landscaped park with ¼ mile trails. Plus automatic curtains when it gets too bright in the afternoon.
Staff is friendly and located at the main entrances of each floor. Just really happy to have such a wonderful library available!

I love it. I go there right after school since its right next to novi high school. They have locations for kids and private meetings along with multiple uses of technology

Appears to be recently built or renewed, so it looks great and tastes even better! There are plenty of desks w/​outlets and chairs for you to get your study on. The WiFi here is stock full of internets so you can surf to your heart’s content. It’s a nice (free) alternative to coffee shops in the area. Only drawback I can think of is the realization of how old you are sitting in a library surrounded by high school kids half your age…

Great library, the best in Michigan I’d say! Only downfall is the annoying guy who paces around upstairs near the computers.

WOW the new & improved Novi Public Library is even more Awesomer! lol.
Since it was reopened last year I have not been back. Yesterday I took my sister-​in-​law there and we had a ball.
The people at the front desk are nice as can be. Friendly, courteous, top notch.
When you first enter the front door, to the left is the front desk and to the right is a Coffee shop but i was already caffeinated so maybe next time.
Bathrooms are clean!
the Stairs are a minor issue. I was huffing and puffing to get upstairs. However anyone who has Health issues, or is in a wheelchair can use the elevator.
Love that there are lots of tables that have Ethernet jacks & Electrical outlets. Anyone with a Laptop can bring it upstairs and jack in. And if you don’t have a computer with you, there are literally dozens of computer stations available for use for anyone with a Novi Library card.
My only complaint is when looking for some books I expected to be there at the Library, I discovered according to their Catalog, about half are at Other Libraries which I learned are part of a Library Conglomerate.
About ½ the titles I looked for were not there at Novi.
Part of what I was looking for was some books about Asian Cuisine, specifically Japanese cooking. As Novi has a fairly decent Asian population, I had assumed I would have luck finding some books to learn about Japanese cooking and food. Guess what? there were only a about 5 or 6 books and those were manga graphic novels. Which was bizarre for me.
I was however find several NF books and a good Sci-​Fi large print book. I do love the Large Print collection they have plenty to choose from.
Downstairs on the main level they offer DVD’s to be checked out. For regular Movies its a cheap way to watch something if you do not have a local video store to visit. However they have a piss poor selection of NF DVD’s. I hate that there is not much there… I was hoping to find a DVD about Beginning Tai Chi but there was nothing there. I may have to buy something from Amazon or Borders.
So the Library is very new, the parking is a lot easier to get in and out of and there are double the spaces. The hours are good… they are open on Sundays during the Summer! yay.
BUT, they need to grow more. Sadly it seems Novi Library is more interested in Technology. It almost feels empty as IMHO there are Less Books/​Media than there are Computers.

New Building
State of the Art Services
Beautiful campus
If you haven’t been to the library in a while, or you don’t consider yourself a library person, stop in and check it you. I was completely blown away on my visit today