Shamrock Overhead Door

Wow… great service… totally fixed the problem promptly, thoroughly and economically! Josh was a great communicator and fun to work with. I found them on Groupon and the reviews were very solid and positive. I’m glad I took advantage of the Groupon, but I would have paid for their services without it. It’s nice to have a positive customer experience!

Shamrock replaced a broken torsion spring on my garage door last year. They replaced both the springs as recommended. They were punctual and finished the job on time, so everything seemed good. Their prices were middle of the road.
One year later, the spring broke. This spring is supposed to be rated for 10,000 cycles. The last one had lasted for 7 years. My garage opening habit has not changed. So the spring breaking in 1 year suggests bad quality spring or undersized spring.
This was around mid December. I could not get hold of anyone at Shamrock. My cars were stuck in the garage, so I could not wait for someone from Shamrock to answer their phones. (I did not leave a voice mail). I picked another company that was available to do the work right away. The person calculated the spring size and came up with a thicker spring wire size. He also pointed out that the two springs from the earlier installation were not the same length. One was 1.5″ shorter. I cannot think of a reason for that :(

We had our garage doors installed in dec 2014. In jan 2015 the doors did not close all the way. I called and josh came out right away to take a look. He said he needed to get a part and would be back in 2 days. Well, 2 weeks later after my wife calling him everyday to see when he will show up with a couple of no shows in between he finally comes. He installed the metal bar across the top inside door and left without even letting us know it has been fixed. Now I know why he didn’t tell us it’s fixed because it wasn’t. The door squeeks so I went out and bought an L bracket and correctly installed it to the roller. He tried to secure it to the drywall with one screw which eventually fell out. What a joke.

At first I had a Great Experience With Shamrock Door, so I decided to call them when I needed a Garage Door Opener Replaced. I thought they would be Great Again!
Boy was I wrong.
I called them on Monday and left a message with their answering service, expecting a call back on tuesday. Well it is now friday and I amm yet to get a call back. I guess they dont need the business!!!
So I called fagan doors on wednesday and they came out on thursday to install a new opener. With no problem.
Not Recommended.

They came right away and fixed my garage door problem quickly and for a reasonable price.

Scheduled an appointment through Angie’s list for tune-​up of garage doors in recently purchased home. Carl, who conducted the service, was prompt, professional, friendly, and discovered that the ‘broken’ door of the two was not functioning due to a power surge and no parts or replacement were needed — just the press of a button. Charge was fair and reasonable and I’ll have them back whenever needed. Highly recommend!

I saw a coupon for Shamrock overhead door company and called them. Even though I was outside of their 25 mile radius Josh said he would honor The coupon. Carl arrived within the time Josh and I had arranged. He looked at the door and knew exactly what the problem was. Less then an hour later my door was working like brand-​new. It has never been this quiet. The best part is that they didn’t try to upsell me or pressure me for more expensive services. Thank you Carl and Josh.