EOS CCA

Norwell, United States

1.3

Open now

20 reviews

Contacts

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Telephone:
+1 800-886-9177
Website:
www.eos-cca.com
Address:
700 Longwater Dr, Norwell, MA, 02061
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Today

Today 8:00 am – 5:00 pm
Open now
Local time (Norwell) 08:42 Friday, 29 November 2024

Business hours

Monday 8:00 am – 9:00 pm
Tuesday 8:00 am – 9:00 pm
Wednesday 8:00 am – 9:00 pm
Thursday 8:00 am – 9:00 pm
Friday 8:00 am – 5:00 pm
Saturday 8:00 am – 12:00 pm
Sunday –

Description

Specialties

EOS CCA is one of the largest accounts receivable management companies in the United States. But our success is based on the little things and is the result of the commitment we make to truly understand our customers’ unique challenges and goals.

EOS CCA is your partner for customer care and receivables solutions.

The leader among debt collection agencies, EOS CCA offers a broad menu of collection services, ensuring that working together with you, we implement the best solution that best meets your needs.

As one of the largest accounts receivable management companies and debt collection agencies in the United States, EOS CCA’s success is based on the little things and is the result of the commitment we make to truly understand our customers’ unique challenges and goals.

Innovative customer care and receivables management solutions.

Commitment is power. EOS CCA brings the highest level of commitment possible to your challenges.

History

Established in 1991.

EOS CCA, headquartered in Norwell, Massachusetts (just outside Boston), is a provider of customer care and receivables management services and one of the largest debt collection agencies in the United States. It is the U.S. Receivables Management Division of the international EOS Group based in Hamburg, Germany. As of September, 2010, EOS CCA employs over 1000 people in the United States. In 2010, EOS CCA earned a rating of ‘A-​’ from the Better Business Bureau under their BBB Reliability Reports system.

Meet the Business Owner

Paul L.

Business Owner

EOS CCA was founded as Collecto, Inc. d/​b/​a Collection Company of America by Paul E. Leary Sr. in 1991. The company grew from a one-​person operation in 1991 to one of the United States’ 20 largest AROs. Leary Sr. stepped down as CEO in 2002 and is now a member of the EOS Group’s International Board of Directors.

Paul E. Leary, Jr., served as EOS CCA’s President for six years prior to being promoted to CEO on April 1, 2002. As the current CEO, Leary Jr. is responsible for the ultimate oversight of all regional operations, corporate recoveries and marketing, IT, finance, project coordination, and the total operations of EOS CCA. Prior to joining EOS CCA, Leary Jr. participated in General Electric’s Financial Management Program and held various financial positions within a $ 100 million dollar aerospace business for GE.

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20 reviews of EOS CCA

No registration required
Place rating: 1
Eureka, CA
These asshats are trying to collect a bill from a hospital stay from THREE YEARS AGO! 1)-They originally said it was from my doc, whom I promptly called and told him off, because I always pay my bills as they occur. He told me I didn’t owe him anything, and had no balance. I called these jerks back, and they have clusterf**ked around and 2) — now state it was the provider, whom ALSO says that they have no balance for me. This visit was 2 months before the new company took over billing, (in 4⁄2013) so the hospital is now doing a back-​search via the previous billing outfit to secure copies of my account. That should happen today. Blue Cross managers have been conference calling with me every step of the way, and should the truth be that no money is owed I will be in court with these underhanded scuzwads ASAP. Don’t even talk to them if you know you are in the clear. They told me to ‘get receipts faxed from the doctors office, and fax them to us, and we will close this case!” Bullshit! They just want more info for their bot to search for more data. I told them to sue me and I would bring the receipts to court, along with my counter-​suit for harassment, possible damage to my credit status, and mental suffering. These dungheap people need to be removed from any licensing bureau that allows them to operate, along with a class-​action suit for defamation, and whatever other damages can be found. I’m close to putting their collective genitals into the grinder, as soon as the hospital calls back with the news of no debt owed!
Place rating: 1
Dallas, TX
Got a letter for a unpaid bill for Century Link. Never had them. But called Century Link said I don’t owe them anything! They said to dispute with them. This is a scam and just looking to rip off folks.
Place rating: 1
Walnut Creek, CA
John Muir, after never sending me a co-​pay statement, sent a nominal amount to this «organization» for collections. This «place» never called me and just appeared on my credit report. My attempts to contact these «people» were met with infinite looping recordings. I’ll be disputing this debt, seeing as it’s impossible to pay and may not really exist.
I can’t help but wonder though. Does EOS CCA really exist or is it some kind of self-​perpetuating social experiment?
Thanks for dinging my credit spectral company!
Place rating: 1
Baldwin Park, CA
SCAM ALERT!
They try to collect money from my aunt, saying it’s the debt to AT&T, but my aunt just came to US 2 months ago, no accounts opened; even if she wanted to (due to insufficient credit history). I firstly checked with AT&T; they found no clue on this and they suggested me to contact this company to see what is going on. But who wants to hear bs from scammer?
Resolve? I would ignore the letter, but I don’t know if they can actually report to credit bureaus (America is screwed?). Anyway we can’t do anything to stop this. I recommend to keep eyes on your next credit report. We have the truth and they don’t. At&t can prove my case if needed!
Tips:
Search EOS CCA on
for more details
Please report this company to FTC at:
Place rating: 1
Chico, CA
Sent me a debt collection for Waste Management, of whom I am still a customer with no outstanding balance, referencing a WM account number that isn’t mine
.
Place rating: 1
San Carlos, CA
calling my middle schooler’s «emergency only» mobile phone — I monitor her calls and when I sawn this number, I called back to ask how I can help them. I got «Ron» on the phone… and it was the weirdest call. First he asks me questions about who I am, what number I am calling from… then, while I am trying to answer, he finds the info and asks me «not to interrupt» and that he «is trying to help me.» Bizarre, as I was just trying to answer the question he posed to me. Then, when I explain this number goes to a minor, he says he can remove the number — and the line goes dead. I think he hung up on me. Very odd. I don’t like thinking about who has access to our phone records — especially our kids. In any case, that experience was poor at best.
Place rating: 4
American Canyon, CA
This company is legit with my collection for ATT home service. I googled this company to enter them in our bookkeeping software, read the reviews and called them. I gave them my phone number and asked what was my payment for. Then I called ATT to confirm they were telling the truth, which they were. I closed the ATT account 5/​14, EOS called 1⁄13 to collect.
Place rating: 1
Garden Grove, CA
These guys have been sending me letters about owing a $ 492 debt to ATT. I currently have ALL my services, from TV, Internet and phone with ATT and my accounts are all current. If they weren’t I wouldn’t be able to have service. I called ATT just to verify the account numbers they has and see if this debt existed. And ATT could not find anything. It is a scam. I have reported them to the FTC and I suggest everyone else do the same to trigger an investigation. BBB can try to mediate if they owe you money, but won’t have the power to prosecute. It would be good to report it to the FTC and get them to start a criminal investigation. Website here:
Place rating: 1
Spring Valley, CA
I have been contacted by these people because I have a student loan that I was in deferment due to a job loss. That expired and my loan ended up in default. I wanted to make it right and it seemed legit at first but then I looked at the collection notice. I have a 0% APR government subsidized loan and they not only added 12% interest, they also added a $ 3000 fee! The guy wanted my credit card over the phone and said that he could get me started on a payment plan. I told him I was uncomfortable with that and I would look up his company. None of the information he gave me matched and I was told by my original student loan company that they only gave my loan to Direct Loans, a company that specializes in student loans and there should NOT be a fee. They make their website seem so official too. I’m glad that I told him no.
Place rating: 1
Los Angeles, CA
THIS IS A SCAM!!!
Do not waste your time listening to a word these liars have to say. I just received a call asking for money on a unpaid student loan debt when my continuing education was covered by scholarships.
Fucking losers!
Place rating: 1
Beverly Hills, CA
very sneaky bastards
Place rating: 1
Rockville, MD
I have been getting letter for the last year from this place stating that I owe AT+T $ 805.
The kicker?
I HAVE NEVER, EVER BEEN AN AT+T CUSTOMER!
I even called AT+T to see wtf this was all about and they have absolutely zero record of me, let alone a record of me defaulting on a balance that was then sent to collections.
I am going to take every action possible against these assholes– starting with reporting them to the BBB, FCC– they appear to have been calling me non-​stop– and to the MA Attorney General’s office.
I suggest everyone on here try to do the same, and maybe we can get these scam loving d-​bags shut down.
*UPDATE–
I followed through with reporting this place to all the aforementioned agencies, as well as disputing the charges on my credit report. Within a couple of days, like MAGIC, the calls and letters stopped, and the negative mark they’d put on my credit report fell right off.
Do not let them scam you!
Place rating: 1
Boston, MA
They call my job phone every single day. When I pick up, no one says anything.
Place rating: 1
Columbus, OH
They called my PLACE OF BUSINESS about a debt that wasn’t mine. He asked me to confirm the last 4 digits of my SSN before even identifying himself or his company. I forced him to, then told him that those were not the last 4 digits of my SSN. then he stated a DOB that also wasn’t correct! He said he verified it with someone in my HR department at my employer and they said he hadn’t contacted them. Totally a scam, do not give them any of your personal info.
Place rating: 1
Nahant, MA
Violate the law – they do not disclose they are a debt collector
Place rating: 1
Dayton, NJ
ALWAYS, ALWAYS document everything, keep records of your calls with them. They will lie to you, hide other better options from you, be careful! Even after you complete an agreement they will take their sweet time and make sure they get even more out of you. If you hear from them, the first thing you do is contact a lawyer.
Place rating: 4
Miami, FL
I’m probably one of the few who had a good experience with this company. Maybe I have just been treated so poorly by other debt collection companies that EOS CCA seems to be good by comparison. My debt is from the Dept. Of Education. I fell into collection there even though I made a payment each month (just not the payment they wanted). This company placed me on a payment plan, and after seven months, the US Dept of Ed rewrote the terms if my loan and continued with the same payment amount. This made my credit report look as if I had never gone into default. The people I spoke with were very polite and willing to work with me on the amount I could pay each month. Perhaps it was because I offered little to no resistance, but I had a positive experience with them, and my debt was resolved. This was something that the US Department of Education couldn’t even accomplish for me.
Place rating: 1
Quincy, MA
If you have any issue or concern with this collection agency, EOS CCA, you can file a complaint against them to the Licensing authority at: www​.mass​.gov/dob
Also you can write to them at this address:
Division of Banks
100 Washington St, 10th Fl.
Boston, MA 2 118
617−956−1500
Fax:617−956−1599
Place rating: 1
Sunnyvale, CA
This company has HORRIBLE customer service. On May 15th, I made a payment to clear up an item on my credit report. Today, I called to obtain a copy of the paid in full letter and was treated very poorly. I was transferred three times, and the 2nd to last rep was very argumentative and «catty.» After speaking to a manager, I got an apology, but all in all, nothing will be done. I will be sure to check my credit frequently in order to ensure my credit is stellar to avoid occurrences like this! (it’s 8am, and way to early to deal with attitudes for no reason!!!)
Place rating: 1
Pasadena, CA
If there was a «zero star», I would vote.
If there was a «-100 stars», I would vote with my feet.
I received a similar scam letter from EOS/​CCA claiming to collect a debt I owed to the New York Institute of Technology. Just as the other reviewer said, I searched here
and found similar reports from other people.
Be careful!