I wouldn’t even give them a one star! We have been going to Dr. Dorothy Calvin for 9 years and this one time we had to cancel at the last minute because I just had jaw surgery and didn’t remember about the appointment since it was made A YEARAGO! We called to ask them to forgive us and to please reschedule our twins! Instead KATHY the front office clerk says NO that she will add $ 100 cancellation fee to our chart and will not reschedule until we pay the $ 50 for each child. She was unrelenting and rude and is trying to hold us to what she calls a policy from 2013. Of all the Dr.‘s office’s we have never ever been treated with such cold, rude and obstinate behavior. Here is what I don’t understand whenever the Dr. needs to cancel our appointments they don’t have a problem in canceling the patients and rescheduling us so why is it such a problem to give us a one time fee waiver? I will be forwarding this to my attorney and let her deal with this.
Nina M.
Place rating: 5 Los Angeles, CA
Dr. Dorothy Calvin provided a very thorough vision exam for my child who has a medical condition that may affect the eyes. She was kind, patient and very sensitive to my child who was feeling anxious about some of the procedures. Dr. Calvin took her time with us; asked lots of questions and explained everything she was doing. Yes, the wait times can be long, but this is because she gives each patient the time they need. She is worth the wait. We just brought things to do to keep us occupied while we waited. An early morning appointment is helpful to minimize the wait time. I highly recommend Dr. Dorothy Calvin.
Julie K.
Place rating: 5 NORTHRIDGE, CA
Love Dr. Dottie as a person and doctor. She is generous with her time and has multiple fun techniques for getting kids to cooperate during an exam so she can get an accurate prescription.
Libby K.
Place rating: 1 Los Angeles, CA
Getting your child to see her is another thing. She has her clerks cancels your appt with her for her convenience. Don’t schedule appt with her on any day that is seemingly a holiday. She will butt you for her own good time. Her office hours are limited. For a working parent and school age children it is impossible to see her. I don’t think it’s worth a bean. If you want explanations, then ask for them.
Chris H.
Place rating: 5 Santa Clarita, CA
The office is actually at a new location now. Anyway, Dr. Calvin is awesome. She specializes in neurological disorders as the relate to the eyes. Unlike other eye doctors that I’ve been to, she explains things to her patients. It’s not just, «Oh, I’m gonna check your eyes.». She explains what she’s doing and what she finds during the examination. She may even go into great detail with her explanations. As a patient, the more I understand the better. She helped me understand a great deal of what was going on with my eyes. She will help her patients in anyway she can.