Einstein’s Attic

I couldnt disagree more with the horrible reviews I have seen on here. My first time coming across Einsteins Attic was thru my sons nursery school. I had read in a holiday newsletter that they donated a $ 390 party. I thought that was wonderful and those people are worth a look. I was desperate to find a venue for my sons birthday which is the day after Christmas.
I jumped the gun and booked it. The more I thought of it there wasn’t going to be enough room for parents and the kids. I came back the next day and explained saying regrettably I had to cancel. Without even having to ask she offered a full refund to my card. She told me she didnt want me to feel stuck, they wanted me happy. I refused the refund and happily took store credit.
Yea I could’ve used the refund on my card cause I’m not rich and its the holiday season. But I was impressed by their sincerity. She has remembered me each time since our first encounter. Nothing but pleasant every time TO EVERYONE, they even wrap your gifts at no charge. No they dont have what the big stores have but I’m not a carbon copy and I dont want my gifts to be either. I will keep going back for years to come!

After reading Tony J’s review about what happened when his mother collapsed outside this store, I decided I HAD to post as well. The owner is a piece of sh**, quite literally. Her husband is a big time lawyer in town so she thinks she can treat her customers like garbage.
The prices in this store are ridiculous and you can forget about looking around and browsing. After 10 minutes, if you have not made a purchase, you are «eyed» and made to feel incredibly uncomfortable. All the while Lori (the owner) talks about «rude customers» to local friends within earshot of those shopping.

Cute store but the nasty people who run the place have a reputation for being extremely rude… and yesterday my 77 year old mother collapsed outside the store. After my sister and a few kind strangers helped my mother into the store and called an ambulance the store keeper insisted that“this couldn’t take place in her store” she continued to protest when the paramedics came and they told her to shut up and let them tend to my mother or they would call the police and have her removed from the scene. My mother is in the hospital and she will recover… this woman’s soul will continue to rot.

I had always made a point to go into this store whenever I was in the Village. I will not be returning, upon entering the woman behind the counter rude to my wife & 2 year old daughter. Nonethless, we had planned on purchasing a few toys for my daughter’s Easter basket. While my wife was on line to purchase, I attempted to distract my daughter to preserve the surprise. As we looked at a toy piano, another woman came by and grabbed the toy from my daughter & placed it on the top shelf. Incredibly rude. I immediately told my wife & we left without purchasing & will not return. If you value any kind of ‘customer service’ or even common courtesy, don’t waste your time here.

A toy store owner that doesn’t like kids. Was there on March 7^th 2015. After spending over $ 100 at the store with my 5 year old daughter we were treated poorly. I watched my daughter while standing right next to me look at a plush toy purse that had small stuffed animals in it. She opened the purse to see what was inside and the employee behind the counter spoke to her in a very harsh voice that startled us both, «oh don’t take those out.» I teach my daughter to use her manners. Please and thank you are the magic words. We won’t be returning or recommending. The supply of local customers is limited. Simple courtesy goes a long way.

Einstein’s Attic is a gorgeous toy store with many different types of educational toys from birth to elementary school level. Unfortunately, the store discriminates against special needs children. I was personally told by the owner that she would open the store early for my Autistic nephew because she didn’t want to turn away customers if he came in during store hours and at the end of the day her sales are what really matters. Shame on you Lori. As educators we should be advocating and educating people on special education not discriminating. Most people today have a friend or relative with special needs and until you can accept that your business will never succeed. If I could give zero stars I would have :(

Great toy store for all sorts of fun stuff for kids. Just what a toy store should be. Not devoted to the mass marketed stuff you can find in the big box stores but full of things to stimulate the imagination, develop skills and just have plain old fun.