The Women’s Group of Northwestern

Wait times are not always the best and the front desk could be friendlier but Dr. Levin and the nurses here are patient, kind and educated. I feel very comfortable and well taken care of with Dr. Levin as my doctor.

The only reason I am giving 1 star is because of Dr. Barbara. Other than that this place is terrible. I went to a regular checkup and I was forced to pay $ 167 out of my own pocket. When j told the receptionist my company offers a HSA account so we never pay anything out of pocket she didn’t even call the insurance (Aetna PPO). I paid the deductible only to go see on Aetna I was now owed a refund. I called for it and it took them 6 weeks to send me a check and they never answered their phone. I went back since I had already gone here for birth control. They said they called my pharmacy and left prescription. I go to Walmart and it’s not there. I call again and they said they sent it. I drive to Walmart again and it’s not there. I call a third time and they tell me they sent it. At this point I don’t even go I just call Walmart and it’s not there. The receptionist was so rude. How hard is it to send a prescription?! Not to mention they charged me $ 90 for the visit to check my blood pressure after trying 1 month of birth control. I now go to a doctor by my house with much better service. I only went here because it was close to my job but I don’t plan to ever visit again.

Let me start it off by saying that I absolutely love love love Elena Kamel BUT and this is a big but the downtown office is terrible. I have called several times with some urgency and been told to call back at another time or that they would not be able to see me until a later date. When I do get an appointment the whole visit will take around 3 hours for an exam that will last maybe 20 min. It also seems that whatever scheduling system they use crashes consistently and their front desk staff isn’t very helpful in trying to accommodate you. The Northbrook office on the other hand is fantastic so I would recommend gong to the suburbs if possible

Dr. Kamel and the Women’s Group of Northwestern have taken care of me for over 20 years. Through every stage of life, Dr. Kamel and her staff have provided outstanding medical care in an attentive, caring, responsive way. You know you are in excellent hands with Dr. Kamel, she truly listens and is knowledgeable in all matters OBGYN. My daughter is now 20 and Dr. Kamel is her doctor also. Dr. Kamel is amazing with young adults.