Nails by Design

I want this place to make it but really could they be any ruder when you walk in? Customer service is non existent! I felt uncomfortable and wanted to leave. Wow, I hate adding on to the negative comments but just try to be nice because for that price, I think they should be grateful any one comes in’

Went in for a no chip. The woman did a horrible job removing my current no chip. Had to point out three spots that still had nail polish on them. Her response «oh you found more». Since she did such a poor job removing my no chip I told her I’d rather get a clear manicure, didn’t want to risk a bad no chip. Her response when I said I wanted a regular clear manicure «great the no chip color you picked was ugly.» Even with the clear manicure I still found no chip polish from before. Wish I could give no stars. They also had a limited amount of colors to choose from for a regular manicure. I’ve only had two bad experiences at other nail salons but this one by far took the gold!

First of all, they have a new owner and she is way better than the previous one. I love getting my nails done here by either Nara or Nikki. They both are awesome and do wonderful job. My nail polish lasts so long. Keep up the good work nails by design!

It was Christmas Eve and I literally had the Grinch do my nails– her name was Grace. I had to drop my sister off first since she had foot surgery (so she was 10 mins early) and the parking lot was a madhouse. I still came 5 minutes early. As I was parking she asked my sister three times very angry where I was. Then, when I walked in she shouted at me «Pick a Color!!» So I quickly picked a color. As she was filing my nails, the file kept hitting my skin and she was digging her nails into the bottom of my fingers the whole time she was filing, which hurt and seemed purposeful. While letting my hands soak she walked away somewhere else. The whole time, you could just tell how angry she was and was very upset. This made it a very unpleasant nail experience, even though it’s not something I get to do all the time (but my mom comes here weekly). She sighed heavily before massaging my hands very briefly and then sent me to the drying station, never said thank you for payment. Put me at the drying station and never came back to do the quick dry finish coat. I definitely would not recommend coming back here, namely with Grace. This was a nice present for my mom but instead ruined my mood on Christmas Eve.

I needed a quick eyebrow wax so I decided to go to Nails by Design because it’s literally one minute away from my house. As for my brows, The girl ripped off skin and burned me. I told myself not to go back, but was lazy and ended up going back there last week because they are so close to me. They have a” walk in” sign, So I walked in and asked to get a manicure and my no-​chip polish taken off. They told me they didn’t have time, and the place wasn’t even busy! Sooooo annoying, I finally learned my lesson and will never go back. Plus their nail services are a little overpriced.

I guess if you don’t mind paying $ 45 for mani/​pedi that lasts less than 40 minutes, than this is your place. If not, I would suggest going elsewhere.
I walked in and was greeted with a «well, i guess we can take you» attitude. I was sent to over to the pedicure station where the water was SCALDING hot and the pedicure was far below par. I am pretty sure that my nail technician (if you can even call her that) could’ve won an olympic gold medal for the speed at which she scrapped my feet, applied a coat of polish and whisked me off to the manicure station. I am pretty sure I blinked and it was over.
The manicure portion: see paragraph about pedicure.
Overall, I was extremely disappointed in the service, quality and treatment. For an extra 10 bucks, I could’ve gotten «spa» service somewhere else and a much better experience. Certainly won’t be coming back here…

Downgraded. In a MAJOR way.
Eyebrow waxes are considered a success when the following happens:
1. You are pleased with the shape of the eyebrows
2. You don’t feel the need to bust out the tweezers and re-​shape your ‘brows/​pluck stray hairs immediately
3. You don’t sense hesitation/​fear in the waxer
Yeah, the above three things did NOT happen to me after my eyebrow wax. In fact, I spent my drive home plucking and re-​shaping (at stoplights, of course!). Ugh.
$ 20 for lip + eyebrow wax. Waste of money! I’m seriously disappointed as I had such a fantastic experience last time. Sadness.