Gabriel was so helpful to my plight of using a northampton giftcard over the phone. Your customer service and recommendations were awesome. Thank you so much!
Philip J. H.
Place rating: 4 Agawam, MA
I know this is sort of more a bookshop but there’s good espresso here & coffee if you need a jolt of caffeine & this is also a plus if you’re in Thonres Marketplace too. Also they got Wi-Fi 7 tables so you can do as need-be too.
S E.
Place rating: 1 Amherst, MA
we try to support buying local but not this one. my husband and two young kids were in the bookstore today trying to browse. they got repeated dirty looks from the guy working the counter and when my daughter dropped a paperback book by mistake, he got mad and said that she was«damaging the books»(the book was absolutely fine btw). they finally left because of the rude service! families are obviously not welcome at this store!(very strange for a store trying to sell children’s books).
Yumpin Y.
Place rating: 5 Northampton, MA
Great bookstore! The guy that has worked there for years is always helpful and is incredibly knowledgeable, offering suggestions based on other authors of interest, and always on target.
L M.
Place rating: 5 Downtown Brooklyn, Brooklyn, NY
This is my favorite place to be in all of Northampton! You can tell it was created by and for people who love books. They have a careful and interesting selection, a lovely atmosphere, and pretty good tea upstairs. what more is there?
Olivia R.
Place rating: 5 Northampton, MA
this is the kind of place that reminds me why it’s worthwhile to keep supporting small indie bookstores… it’s low key, staffed by intelligent literature grads and there’s a real focus on pioneer valley writers and local guidebooks. This is the place to go when looking for bargains on new books(check out the various discount tables on both floors). Plus, compared to some of the other bookstores in Noho, I find the staff are actually far more welcoming and the store itself considerably less cramped… there’s even an espresso bar on the 2nd floor to buy tea or coffee(yes!) and relax on the couches. I do agree with the other post that having a non-fiction section is too broad and could be narrowed down, but that’s my main gripe with the place. When I head to Thornes looking for gifts I ALWAYS find my way here, usually drawn in by their awesome card selection and then seeing some new title on display that I probably wouldn’t have stumbled upon if I were shopping online. For me that’s the perk of in-person book browsing and totally worth the price, along with getting recommendations from staff. A few weeks ago, when I was trying to find a last-minute xmas gift for my niece, a saleswoman here was very helpful in taking the time to show me some popular titles in the children’s section. All in all, Booklink has been a Noho mainstay for a reason but if you’re coming in with expectations for selection I can see where you might be disappointed.
Katherine G.
Place rating: 2 Amherst, MA
If shopping local means allowing a man behind the counter to be unhelpful and scornful, count me out. WHATTHEHELLISWRONGWITHYOUPEOPLE? I’d love a response to my review, but my guess is you’ll be out of business sooner than you will figure out how to operate Unilocal,based on your lack of ability to search for a book by Guillermo del Toro, whose name I spelled for you, not to mention that he is a critic’s darling, right up the alley of supercilious snobs everywhere. How did you manage to miss that information? You didn’t even try to veil your scorn toward me. Asking you for help made me feel like a crumb. Screw the business model where you abuse customers, ask for prices higher than corporate bookstores, and have a worse selection than anywhere else. Usually I hold my tongue when it comes to independent, local, but shitty nonetheless, businesses. Why do I bother when you don’t give a shit? I await a response.
Jason U.
Place rating: 2 Northampton, MA
Wow, the service from the woman who cashed me out was horrible. And she was new! She was completely uninterested in my as a customer, and seemed to recoil and sneer at me when I said«thank you, have a good night.» Completely unacceptable. I’m sensitive to service/retail industry workers and what they go through. I’ve done it. I am always polite to them. This woman couldn’t care. There are many places to buy books, including AMAZON. This customer service associate ensured that I will give any place but Booklink my business. Sucks. Only reason for the two star rating is the selection, which is about the same as any other local bookseller, and dwarfed by online booksellers
Robin G.
Place rating: 5 Lunenburg, MA
Small bookstore but they had such great quality books that I had a hard time picking which one to get. This place is about quality not quantity.
Ammu K.
Place rating: 3 Manhattan, NY
Located in the Thornes marketplace, it’s one of the shops you want to visit. It’s independent and smart. Albeit small, it has a decent selection of books. I do wish that there were more bargains in their«bargain section» but, it is an independent book store, and we should all be supporting them. Check it out if you are in the area.
Adam B.
Place rating: 4 Willowbrook, IL
There is a really good selection here for the amount of space in the store. I browsed for about 5 – 10 min with no intentions of buying anything, & found a few titles that I was interested in.
Michael F.
Place rating: 3 Amherst, MA
I liked this bookstore, but it has a few drawbacks. The bookstore itself felt cramped. It was rather small and finding specific topics was near-impossible. The shelves were largely«Fiction,» «Poetry,» «Literature» and«Non-Fiction.» As someone who reads a lot of non-fiction, I prefer more variety in my shelves. Non-fiction can cover so many different avenues(as, for that matter, can«fiction») from religion to military history to anthropology to science to mathematics and far, far more. Finding a specific book seemed to be rather difficult since the shelves were not divided up at all. It it is one of my personal pet peeves, as I prefer my bookstores to be organized by subject(and my personal library at home reflects that). The store would do well to try to organize the shelves somewhat and put signs indicating what the books in a certain section are about.