Bank of America

I went here for 10 years and I’m so glad I switched to a small bank. Waiting in line for an open teller is forever and forget even sitting down with someone that’s usually 30mins. I’ve never had a friendly employee. Their fees in general are ridiculous. The customer service on the phone takes forever to get a real person.

This is the slowest bank ever. I have no choice but to go here to make weekly deposits for my office’s checking accounts.
The line is ALWAYS 10 – 15 people long with only one or two tellers working. My transactions never take more than 30 seconds and no matter when I go, I have to wait up to 30 minutes in the ridiculously long line.
Please hire more tellers or do something to help the average wait time. It it ridiculous and costs me a lot of lost time that could be spent doing actual work at my office.

This branch is very convenient for me since they have parking for customers. Yes this branch is small but I prefer than the huge one on Hancock St which doesn’t have parking… Po the manager has always been helpful and friendly.
I minus a star because White girl messed up my account! Not sure she still there but I came in and closed 2 business accounts with her. 8 months later I checked online banking and both my business accounts were not closed and was charged $ 16/​month each! For 8 months! You do the math.
I came to confront her instead of apologizing and make things right she denied she helped me! Hello? You’re the only white girl in here?! She was very unhelpful.
Anyway i was there for hours fighting the monthly fees.

Tooooooooooooooooo sloooooooooooow! More than 10 ppl waiting in line, but there’s only one teller serving all of us! Soooooo crazy!

The most incompetent slow bank I have ever been to. I had to go just right before they closed and they only had 1 teller and a line of 20 people. When it was finally my turn the teller was rude and utterly useless. I couldn’t even get my transaction processed since she didnt know how to do it. Stay away from the bank and especially the fat asian girl with fat cheeks who looks like she is storing chesnuts in her mouth.

The service woman there was so bad she inspired me to create a Unilocal account. We were ignored and passed over several times.

A very small branch of BOFA. But a good one. The staff here is very quick and the line moves quite fast. Also the staff is very friendly and always looking out for customers — whether those standing in line or the ones waiting for a planned appointments.
The counters for the tellers are not like most bigger branches. Typically there are 3 tellers at a time and sometimes 2. But as I said, the line moves very fast. In this day and age of everything that can be done online, I rarely have to visit a branch. But this one is closest to my workplace and has a parking lot right next to it. Quite close to the North Quincy T station for those who don’t drive.
The banking specialists are nice people and always have great advice for customers on latest deals etc. I like the branch in Quincy Ctr as well. But due to proximity from work, this has become my go to branch for most banking needs. Highly recommended for a hassle free banking experience.

This is our go to banking center for all our banking transactions and when we need our $ 10 worth of quarters to do our laundry. They already know us.
Its rarely ever packed but when it is busy you don’t usually wait too long.
Customer Service is friendly and they always try to help you out as quickly as possible.
Not that we’re huge fans of Bank of America but this location is tolerable.
Plenty of parking — they have their own private lot.