Too busy with another customer to even see what I needed or wanted. The other customer obviously had just recently began their search for flooring and obviously had no idea what they wanted. They hadn’t even narrowed down to the type of product they should get! After standing around for quite some time looking at their carpet with no visible prices displayed,(I need a lot) I gave up. It was then the salesman asked if I needed anything as I was walking out the door! Really!!! I wasn’t there for my health. Yes, I guess I am aggravated, but with so many other places to go, I am sure I will find a better place. I am not rating on their product; just their initial customer service. I have no idea of their prices for what they had. It did appear to have a nice selection of nice floorings.