Good customer service but bad food. I now it’s not a premium food but still the rice was too dry and old, shrimp kinda old and bad looking. I had so many better pandas.
Chris R.
Place rating: 1 Las Vegas, NV
I visited this location on 1÷18÷16 with my wife. When we walked in there was no line but we waited over five minutes to be acknowledged. Not the biggest deal in the world. However, there was an employee name Ruby(pretty sure that is her name) who was off and gathering food for herself to take home that was causing the back up. I think the manager should have had her wait until the customers were helped but again not the biggest deal. However, the thing that was a big deal is that while she was gathering her food she started to chop up the teriyaki chicken and I guess some of it got on her fingers. She could not resist washing that teriyaki goodness off her hands and instead opted to start sucking on and licking the hell out of her hands. Ok that’s pretty gross but at least she won’t touch anymore food or utensils right? WRONG! She went back in for more and and chopped up more food and was touching the cutting board the where they chop the chicken. Then she went right back to sucking on her fingers! I had already ordered teriyaki chicken and they chopped up my order on the same cutting board using the same utensils that she just slobbered on. I did pay for the meal but asked for a manager. There was no manager on duty but the person in charge that I spoke to told me that she can’t say much to that girl because it was only her second day. I get it, she is new, but it makes sense to me that before you allow people to handle food you tell them that they can’t put their fingers in their mouths. They remade my order using new utensils and a cutting board and gave me 10% off coupon(wont be using that) and sent me on my way. I called the corporate number and they told me they were sorry and that they would send the info to the area manager but it felt very scripted. Just watch what these people are doing because there is clearly a gap in training their under the management and this is a pretty big health department violation.
Melissa D.
Place rating: 1 North Las Vegas, NV
Got here at 9:19 when they close at 10. All I wanted was some rice and black pepper chicken. They refused to make more and said all they had is what was out which was like 3 other entrees with barely anything in the bowls. Another customer came in right after me asking for the same thing and they still refuse to make any more. I understand I got there late but I just got off work I didn’t know they stop cooking 40 minutes before closing.
Bryan C.
Place rating: 1 North Las Vegas, NV
okay, this is the second time I tried to eat here in the last 40 days and had to leave due to they have no fresh food ready. I order the same thing every time in go to panda, I order a bowl with half rice half steamed veg and teriyaki chicken. Rice…yep have it, steamed vegi… old and nasty! she didn’t even try to serve it to me good job! but it will take 10 min to make more!!! okay what ever, so i wait 10 min… still no vegi so i ask how long now… Im told the cook is really busy as thy are out of every thing but he can only make one thing at a time. yep one cook! I look and yep also out of teriyaki chicken so i went next door and had sushi AGAIN
Wilz K.
Place rating: 4 North Las Vegas, NV
I bought food for dinner in the afternoon since we would be at home tonight without transportation. 2 of our orders had teryaki chicken. When it was time to eat dinner we realized they forgot to put the teryaki sauce on the grilled chicken. I called right away and their phone lines were acting up. After several calls, Sabrina decided to call me back and let me vent. She offered to deliver us some sauce if we were near by. I had to accept and was greatful. The kids were willing to wait and she was here in 5 min… More places needs employees like Sabrina, she’s an asset to your company.
Chelsea D.
Place rating: 2 North Las Vegas, NV
The shop is really nice and clean but it seems like they never have food prepared. I ordered half chow mein half rice, with spring rolls and chicken. Many of the options were empty or less than half way full. I was told that there was no chow mein or spring rolls but i was okay with waiting. The staff was very friendly offering drinks to everyone who was waiting for an item not yet prepared.(About 4 other people) i waited about 10 minutes when someone brought me my food bagged up. Got home and there is no chow mein in here. Pretty annoying especially since i waited around for it. :/at least they remembered the spring rolls.
D A.
Place rating: 5 Las Vegas, NV
Fantastic customer service. I went there right after closing time and the manager still let me in and offered a discount for the left over food. She is friendly and so are the rest of the staff. The food is always fresh.
Szilvia M.
Place rating: 5 North Las Vegas, NV
I love this fastfood restaurant, cos the peoples are nice and pretty fast, and of course Panda always delicious :)
Cathy R.
Place rating: 5 North Las Vegas, NV
I like this location not just because it’s close to my house, they are friendly, fast and food is fresh. I have walked in other Panda Express and looked at there food and thought how long has this been sitting. Not at this place, fresh fresh one more time fresh food. Plus outdoor sitting on the side of the building and not in front where everyone pass you. Your tucked away
J M.
Place rating: 5 North Las Vegas, NV
Quality Service and Cleanliness is great here. The orange chicken is always must!!! I miss the Mandarin Chicken but they have the new Teriyaki which is ok.
Karl K.
Place rating: 5 North Las Vegas, NV
Very fast & attentive service. All menu items fresh & hot. Samples offered. Ordered 2 different combos: chow mein, mushroom chicken, beef n broccoli; fried rice, orange chicken, Beijing beef. Also spring roll sides with sauce. All good.
Rodney d.
Place rating: 4 North Las Vegas, NV
The best Panda Express by far. The location is nice, big and very clean. The staff are very friendly especially Paula!
June C.
Place rating: 2 Las Vegas, NV
Was exceptionally clean! Major problem– when we went in at 11:45 am for lunch– food trays were either empty or half empty– no customers in the store– the dishes that we wanted were not ready and had to make other selections for lunch. probably will not go back– due to the poor planning for lunch crowd!
Demitri R.
Place rating: 4 Kent, WA
Good Tasty and Fresh. Check out the Sugar Wontons. Mm Those are addicting.
EJay D.
Place rating: 5 Las Vegas, NV
Consistently good. The idea behind Panda Express is simple but ingeniously cunning. I wish I would have thought of the idea. Great tasting Chinese food that’s clean, fast and affordable. I love P.E. !! Make sure you fill out the surveys… free entrée.