General Wax & Candle Co

Great supply of candles, but bad customer service. I never once was asked if I needed any help, and the employees looked as though they did not want to be there. However, there was a lady who was making candles who was more than helpful, when I asked her for help. They even turned the lights off 5 minutes before closing as I was being rung up. I did not feel welcomed in the store.

As always great prices outstanding customer service and wide range of supply.
You can even observe the ladies making the candles right there on the spot. Awesome.
Did you know that they are 1 of a few #wax factories out there and we are fortunate to have it next door?
Thanks everybody there who perform such a complicated job.

I bought a beginner soy candle making kit for $ 49 that I was really happy with. I was hoping to find more varieties of scents (including natural/​essential oils) and also more interesting jars, but it’s mostly pretty standard stuff. For more interesting supplies I’ve been shopping at amazon.

I would give zero starts if possible. Do not order the status containers. They are junk. They appear nice in the picture on the website, however they have scratches, bubbles, dark spots, and the glass is very wavy and bumpy as well as having a green tint to them. Total junk. The manager felt he did not owe an apology for a product he orders from China to sell to his customers and was unwilling to refund my shipping costs for sending me such a substandard and misrepresented product. He told me that you get what you pay for. Therefore, I will not order from this company again.

They had everything under the sun that you could possibly need to make candles. All sizes, scents, and colors are there for you to choose. Also a range of prices from pricey to good sales.
I saw some honeycomb natural candles, but I didn’t get a chance to check country of origin of all. The reason this is important to me, is that some studies found that some candles from China had toxic chemicals and were really dangerous to smell them as they burned.

General wax and candle company has bad customer service and just plain lazy! My husband and I drove over 2hrs with bad traffic just to go to this place to make a return. We were going to get there 10 minutes after in closed so we called ahead to see if they can stay open just to help us make a return. The workers were to lazy to help the manager stay open and they said they would not stay open. As a business owner myself that is bad business etiquette and horrible service. so im still going to make my return another day and stop using there service. All they needed to give was 10 minutes of there time to have a happy satisfied customer for a life time. I have my own candle company and this was the closest place to come pick up products in socal while visiting family in town but now im taking my business else where.

The best place to buy cheap candles!
Pros:
Many different shape and size candles
Cheap — candles range $ 2-​$ 7
Buying directly from a supplier
Cons:
Not enough scented candles
Store is unorganized
Checkout was painfully slow
Overall, I’ll be coming back for cheap decorative candles. However, they lack in scent variety and strength, and it’s hard to get in and out quickly.

I’ve been on the hunt for a great candle supply company and am over the moon at the variety I’ve found at General Wax & Candle Co! Everything from the basics for beginners to more exquisite glass and essential oils and classes galore. I’m a fan and I can’t wait to go back.

I think it is excellent place to buy candles, or if you wish to make your own any possible supply you might need .
Making candles could be really tricky, I’m still mastering it;) u have to keep experimenting to find right wick, wax, jar, pour temp etc .
So I decide to attend the class they offered on Saturday October 31. Overall I would recommend the class if u never try to make candle, the class is some what helpful, they nice and they will answer and explain any question u got, but again u will have to experiment home with your wax, read bunch of web post … Although, if you just make it for yourself, you can’t screw up ;)
From their fragrances I tried: lotus, water blossom, vanilla extract, French vanilla, lavender romance, coffee, pine. All of them nice and strong ! I will be more soon for more of wax before Christmas ;)))

I love this place. It has everything you need for candle making or even if you just want to buy candles at a great price. The quality of the wax is great and it lasts a long time if you know how to make candles yourself. They have one day classes which are awesome and really teach you how to make the candles properly. If you have questions you can ask the candlemaking expert on site for some assistance, she is very friendly and has a very good memory.
I definitely travel from Long Beach to get my supplies because I enjoy walking around and seeing what’s new and then buying colors and wax to play with and make candles for my home. So for a great hobby or candlemaking business, I suggest coming to the store.

This place has a great selection and fantastic prices on candles! Be sure to check out the aisle with the ‘close out’ sales. I bought 6 pillar candles, 12 candle sticks and 6 glass candle holders for under $ 40. I’ve never seen better prices!

This place is heaven. So many choices. It’s in a weird location but don’t let that scare you off.

I’ve been shopping here for years for candle making supplies. I finally got off my butt to start a business and have been trying to open an account with them. I filed for a resellers permit online and printed out what I had. The state board said my browser was incomparable with printing the actual permit but I did have the printed out confirmation that permit was issued along with account number. They could have verified online that I had been issued one or something but they were not working with me at all. In fact, I see how nice they treat their other regulars and have mostly been less than to me. I’m not sure why. I guess they don’t want or need my business. I’ll buy my supplies online elsewhere for now and only come here when I need something immediately.
I am sad. I was looking forward to working with them but not with the way I’ve been treated here. Their attitude and unwillingness to work kindly with me on this issue upsets me.
They get two star because they have a lot of candle making supplies on hand.

This place is a gem! I made candles as wedding favors and General Wax and Co beat every online price I found! Helpful staff and a vast selection of scents. My friends and family know what they are getting for Christmas and birthdays.

Love the candles I’ve seen from here.

I love candles but they can get pretty pricey so I decided to make my own :) So for Christmas I thought candles would make a great and affordable gift. I made sure to check out their websites beforehand.
I visited on a Saturday afternoon and there was plenty of parking.
I spent a good hour in the store. I felt like a little kid in a candy store lol
Overall, this is the place to go to for candle making supplies. Probably the only place to go to. They have a great selection of candle scents, dyes, and even glass containers. My favorite scents were citrus paradise and coconut water.
There were many wicks to choose from. They have candles hanging above the wicks so that you could see the different melting diameter of each wick. I asked one of the workers for advice on which wick I should use for a large container scented soy candle. I even pointed out a very similar container that I would be using. She said she wasn’t sure but was nice enough to ask the lady that was holding the class for candle making.
So why the two stars??? The wick that she suggested was horrible! The flame was pathetic and it just burned a small hole through the candle. (I even made sure to label each zip lock bags at the store so that I do not use the wrong ones.) I was so frustrated I even tested it by making a smaller candle in a 5 oz jar with a diameter and height of 2.88 inches. I was having the same issue so I made a smaller candle! The wick that they suggested was basically fit for one of those tea light candles. I spent over $ 65 and most if it went to waste :(I was so embarrassed to give the candles to my friends, family, and coworkers…

This place has everything, great prices, lots of scents for soy and paraffin. Awesome selection of dyes and dye chips; terrific molds. Good prices, super amazingly helpful friendly staff. Learn something new every time.
Oh yeah — even perfect parking! What more can you ask? Cheaper than buying the same stuff on ebay and having it shipped.

This place weirds me out. Seriously. You’ll see when you go in what I’m talking about. So why 4 stars? They have what I want and I want what they have.
Awesome giant pillar candles, stuff to make your own, use your imagination, they’ve got it. I go for one reason — their liquid paraffin. Comes in gallon size. No online ordering necessary — its there and in bulk. Perfect.

Whilst on a mission to go check out this place Epicure Imports that I heard about on a meetup site, I saw this sign for general Wax & Candle Co.
Being a candle freak, I decided I MUST stop in and check this place out.
The prices were really good. They have all the fixings you would need to make your own candles, which I might actually think about doing … some other time, perhaps.
For that day, I was feeling lazy and chose to go for the pre-​made candles. It was hard to choose what scents to go with, but I finally decided on Blackberry and a Brown Sugar one.
They both smell delicious and I can’t wait to go back to the store to get more.
The staff was very nice. The store smelled wonderful. All in all it was quite a lucky find and a big bonus is that it is closer than trekking across town and battling for a parking space at the mall during the holiday season, just to get to Yankee candle.

It’s time for another afternoon field trip brought to you by my boss. We ladies love getting out of the office and shopping any chance we can get, so this week our destination was General Wax & Candle Co. My boss discovered this place months ago and has been raving about it since.
This warehouse is fully stocked with anything and everything your candle making heart could desire. Or if you aren’t so much into making candles as you are into burning them then this place works for you also. They have rows and rows of candles of all sorts. Candles in jars, tapers, votives, tea lights, floating candles, scented and unscented. You name it, chances are they have it or I am sure can make it. Not only that, but they have a wide selection of both glass and metal candle holders and a make-​your-​own potpourri area, which I found very creative. Seriously… if you are planning a party, wedding, any type of event and candles are on your list of items to purchase then look no further. There is nowhere out there that offers up the prices you find at General Wax, especially since they offer a discount on bulk orders.
Everything in the warehouse store is neatly organized and sectioned off according to the candle type. In the back right corner of the store you will find sale items, which I went crazy for! They had 2 huge racks filled with various candle types ranging from $ 0.50 to $ 4.00. You just CAN’T beat that! Candles have gotten so expensive these days. I will definitely take all my candle needs here from now on. It is worth the drive in my opinion considering the amount of money I could possibly save.