TotalVision Eyecare Center

My mom and I are both patients. I would truly recommend coming here for your eye exam! Dr. Lawrence and his staff are more then wonderful. There very polite and work with their patients to ensure them happiness and a present visit.

i have only been a patient here for 2 ½ years but I like it here. The staff is very friendly, polite, and knowledgeable. Office is very clean. Very thorough eye exam.

Clean office. VERY thorough eye exam covered by vsp insurance. Good selection of eyewear. Friendly staff. Will return for future care. Convenient location.

Long time customer and very pleased with exams and lens selection. They even made a temporary loaner pair for my son when he lost his glasses to get us thru before his new pair was ready.

RUDE and incompetent front end staff greeted my husband for his appointment by saying «you don’t have routine vision insurance.» After he assured her that we do in fact have coverage she said «well, my computers down so I can’t look it up anyway»
During his exam he was told to find which photo on a page was blurry. When he told the woman that all of the photos looked the same she barked «ones blurry. Look again until you find it» later when she was performing the test where they blow air at your eye, she kept hitting his eyelid bc she wouldn’t warn him before and he would blink. When he asked her to warn him a moment before she ignored him and performed test again (hitting his eyelid) then announced his eye pressure was high and the test would need to be redone at a later date.
At this point his eyes were dilated and he was sent out to look at frames. After picking it a simple set of frames he went with the sales rep to order them. He was quoted a price that’s double what we normally pay at our old optometrist in Bristol. After she evaded questions about the price we decided to buy his glasses elsewhere and he was told «you can have the RX for the glasses, but not the contacts.» When he asked if they were referring to the contact fitting she said «no. The actual RX is different.»
At that point we knew this place was one big hot mess and paid for our exam and left.
I will also point out that while I waited for my husband to come out every customer who came to the counter was given attitude and/​or given a piss poor resolution to late glasses, glasses that arrived broken or billing issues.
From now on we will just drive the hour to our wonderful optometrist office in Bristol.

This was my second time here at total Eyecare. Once again I am amazed with the caring staff. The staff is very kind and professional. I barely waited to see the dr. Which is always a perk! This visit I ended up getting reading glasses and the staff was so great to help me pick out a good looking and affordable pair! I am so happy with this visit and look forward to next time!

I’ve been to a few optometrists in my life but Dr. Lefland and his team are truly the best! Everyone is incredible knowledgable and friendly. The best thing for me is that I never have to wait long in the waiting room or the exam room. The last time I was there, after taking my history I was told «The doctor will be right with you». Usually this means you have to wait a few minutes alone in the room, but this time Dr. Lefland literally walked in as the staff member walked out! I was so impressed. When selecting contacts for me, Dr. Lefland was considerate of both quality and price, and when he didn’t have my contacts in stock, he ordered them immediatley and they came in a couple days later. The optician was incredibly nice and was quick to find me a discount on my lenses. My lenses were ready only a couple of days later too!
I really feel like I’m taken care of when I’m at Total Vision!

After having a terrible experience at another eye «doctor» I was greatly relieved to find Dr. Lefland and the staff at TV. All of the staff were very friendly and helpful. Dr. Lefland is a genuinely nice man and I felt my exam was thoughtful, thorough and timely. I was seen quickly even as the last patient before noon (I think) and was able to pick out new glasses and be done in a little under an hour. Still haven’t gotten the new glasses, but from the friend who referred me I understand they are very helpful in ensuring proper fit and responsive to any issues or problems. I highly recommend this location!