Coastal Paint & Body

Honestly this is the worst customer experience I have ever encountered in the professional world.
This is why. Please Read.
I own a 2001 LS430. I went to a few places for and estimate to revitalize the black paint and make it look new again. (You know? A great paint job). I picked this business because of the $ 1750 price tag compared to $ 3500 from another professional establishment. I got the car painted in May. The owner Dennis Purnell ensured me that the car would be like new once I received it back. He asked for half up front and half on delivery. He had the car for a week. When I came to pick up the car I found drip marks, cigarette butts in the ashe trey, painted over dents & scratches, and UNPAINTED PARTS OF THE CAR. (DOOR HANDLES, DOOR JAMS AND MIRRORS) that were totally obvious and visible to see. He promised to correct the issues with the car. I scheduled times to correct the issues but he evaded me for 5 months. I finally dropped the car off on October 21. Between these dates he came up with all kinds of excuses including:
The car dryer is broken and have to order a new one.
I’ve found more mistakes so it’s going to be another day.
Not today, tomorrow.
Found more flaws.
I broke your key.
I received my car back on November 11^th (ALMOST A MONTH). When I got the car back it was in an adjacent parking lot, smeared with spray wax (rush job, promised to «detail the car»), dead battery, broken bluetooth mic, and broken key taped together. I was lost for words, I called him, he wouldn’t answer. I texted him and he didn’t reply. I sent him pictures of the work, no reply, I let him know that I would be filing against him, he replied,” (Guess I’ll see you in court)”. I personally have had to take the car to be waxed and buffed to correct the issues. Still looks horrible. I have begun the steps to take legal action against the owner to let him know that this will not be accepted in the state of SC.
I have pictures but Google has no option to post pics. I will try on other venues to help protect other customers from this sub par business. I am personally going on a campaign to advertise the type of service Dennis Purnell offers to his customers utilizing all legal resources.
All the reviews on the website are a lie!