They are priced right. They change their games up regularly. Good staff, machines are always working. We don’t go there for their food so we usually eat before or after. The only downside are the rude customers. The establishment doesn’t have control over their customers. Overall good experience.
Josh C.
Place rating: 5 Newark, OH
Got there when it opened. Had music playing in the background. Pretty much the entire store was all devoted to games. The seating was adequate for many families though. It was new years on a Friday, so it didn’t seem very crowded. Was only like 6 families there with an average of two kids each. All the tables were clean. There was enough staff. There was a guy constantly around the games opening them up and maintaining them… And playing them, which was nice to see that they were all working. Didn’t find one broke down machine. Everyone one of the staff there was very friendly. We were there during a period where the mascot came out(who was always with a member of staff to verbalize when directions when he couldn’t)and, during a song playing over the PA, walked around all the games and formed a line of kids as he went… His sign said free tickets, follow him… After he had all the kids following him, he gathered them towards the front of the store and had the kids sit on the floor… Then he took a fist full of one piece tickets and threw them in the middle of the audience of small kids to which they all picked up as many as each one could. They had an adult man the entrance most of the time… Apparently to keep the kids from wandering out We didn’t eat there. Mainly only went there to play the games… We left there and went to a buffet just down the road… Figured it’d be cheaper than trying to feed a family of 7 at Chuck e cheese. One more thing… We told them about what coupon we wanted to use and they just applied it to our order of tokens… No hassles! We used the 100 tokens at the 80 tokens cost coupon listed on their corporate webpage! Was my experience better than some because it was a holiday? Was it fully staffed because it was a holiday? Was everyone really friendly because they might be getting overtime pay for working a holiday? Don’t know… Just know that this experience we had was a pretty great one.
Stacy O.
Place rating: 4 Gurnee, IL
I promised the nephew a trip here for his birthday and, of course, made good on that promise. It was insanely crowded, but I attribute that to a bitter cold Saturday in January. What the heck else can you do in Canton, Ohio under those circumstances? We did one of the combos with pizza, drinks, and 90 tokens(and then added on another 90 tokens because, hey, he only turns seven once). Food was out quickly and was surprisingly good. Staff did a great job managing the crowd. In particular, I saw a young man helping a crying child who lost his mom; he was compassionate and careful with the child. My nephew had a blast and used his tickets for some cheap crap he’ll lose or break before his next birthday. But he left happy, and that’s all that mattered to me.
Sherry E.
Place rating: 1 Pocatello, ID
Crowded, dirty, and my entire family got food poising including our daughter. Would not go back there with a hazmat suit.
Adrienne B.
Place rating: 3 Honolulu, HI
How does an adult go about reviewing this place? We took my niece here on Sunday with my BIL and SIL and glee ensued for her which I suppose is all that matters. We were also there with my nephew who is only 11 months old and was still in a carrier and due to the fact that we ate before hand there was NOWHERE to sit down which was a logistical nightmare. There were also children in the play area that were poorly supervised who were hitting one another and playing roughly which was concerning when my niece who is 3 was in an area where we couldn’t easily get to here. There definitely is NOT enough staff working the floor, or cleaning up. The games are only one token(.25) which is nice unlike Dave and Busters and other places which charge more than one token for games. All in all she left with four prizes and had a good time which is why I’m giving it three stars.
Stoney d.
Place rating: 4 Stark, OH
This was easily the cleanest Chuck E. Cheeses I’ve ever been to. All the games worked, the tables and play area was clean and the animatronics were in near perfect condition. The pizza sucked, but then you don’t go to Chuck E. Cheeses for the pizza. I liked the debit card system they used for tokens. No more worrying about carrying a bunch of coins in your pocket or accidentally leaving your token cup someplace where it can get swiped. If they can keep this Chuck E. Cheeses this clean then this will definitely be a place I return to with the kids.