Metropolitan Veterinary Associates & Emergency Services

I expected that our visit to see a specialist would be rushed and very impersonal. I could not have been more wrong. We were greeted with a smile and our names; my dog included! The doctor spent over 2 hours discussing options, answering questions, and concerned for how I was feeling and if I was understanding the information she was sharing. There was compassion, empathy and honest concern for my dog. if you have to go to a specialist when your pet is sick… this is the place to go!

Initially the doctors are very nice especially when you have spent $ 6000.00 on testing procedures. However, if you request to have a phone conversation with the Doctor, you only talk to the nurse. in calling the main number over the two years at least monthly for various issues with my cat, the same receptionist will ask my name even though I am a regular and what is my pet’s name. It’s like being in the movie Groundhog Day.

Metropolitan Vet took great care of our 4 year old husky mix, Kody, when we brought him in after he had 2 seizures back in April 2015. Dr. Romano made sure she answered all of our questions and gave us multiple options for treatment. She even gave us price quotes before we agreed to anything. Dr. Romano called me later in the day just to give me an update and she told me I could call any time I wanted to check in on our boy. Thank you so much for helping Kody!

This was the most amazing experience at a vet’s office I have ever had. Everyone is amazing HERE from the doctors, nurses and staff. The doctors cone in and sour right on the for to be close to your pet, they have compassion, they love what they do and it shows. This is the bar to which other vet’s should strive to become. Everyone in here was so warm and empathetic, I can’t say enough good things about this place. They even. answer emails quickly and help you work anything you need. Dr Roland and Amy, you’re awesome thank you all! If you are in the area, THERE IS NO BETTER PEOPLE, SERVICE AND DOCTORS THEM METRO. Thank you all for everything.

We are waiting in a room and have been for over an hour and a half. The nurse came and took the temperature and then came back to take the weight both times promising the doctor would be right in which was a complete lie. We asked the front desk person and she said she would have to page the doctor. I love the use of such an elaborate euphemism. Oh really page him what is he on the golf course ?
What I want to know are facts like is the doctor here? Yes or no. How many patients are ahead of us? The place was empty when we arrived.
When the doctor finally arrived she took good care of us. The fees were reasonable for emergency service.

I have to agree with the rave reviews for MVA. Dr. Schwab took care of my shitzu mix Louie who tore his ACL. MVA scheduled him quickly even though it wasn’t an «emergency.»
I brought him on a Weds. evening, and Dr. Schwab told me he could do it the next day. EEK! After the shock wore off, we agreed to leave him there. Ugh. But it was a good decision. We knew it had to be done, (our primary vet confirmed it) Dr. Schwab seemed to think he might not need to do the full TPLO, but wouldn’t know til got in there. Long story short: Louie didn’t have to have the TPLO. Good news! Dr. Schwab did the surgery at 9 am Thurs. morning. I picked Louie up later that day. I gotta tell you, he was one hurting unhappy pup. Or course. He had surgery. And it was a sleepless heart wrenching night for me. But I had my guy and was able to care for him in the comfort of our own home. We are 8 weeks out, and Louie is doing great. We have about another 2 weeks to baby it. And, I’ve been worried about his eyes. He’s a rescue and had 2 cherry eye surgeries when I started fostering him and I’ve been wanting to get an opinion of an opthomologist. Dr. Schwab set that up him for when he was already under anesthesia.
Met was great all around. From scheduling, follow-​up, the price they gave me was the price I paid. No BS, (like I’ve read about other places) Everything was included. I think when it was all said and done it came to about $ 3,300. That included the eye exam/​test, follow ups, and medications. (Let’s see if I can post a picture of Louie in an enclosure I bought to keep him from jumping around.)

I cannot say enough great things about Dr Corr, the ophthalmology team and staff at Metro Vet. It all started last week when my french bulldog Hank, who has a rare eye condition, needed to have an enucleation. We usually take him to UPenn, but our ophthalmologist left the practice and they had no one else available for an appointment for over a week. I was scrambling to try and find somewhere else to take him on such short notice, and the nurse suggested I call here. The front desk was so helpful, I faxed his medical files over, and even though I had never been to their office before, Dr Corr was wiling to schedule surgery for Hank a few days later.
Dr Corr came in early the day of Hank’s surgery to have a quick appointment with Hank and to meet with us. I was so nervous beforehand, considering I had never even been to the practice before. I immediately felt at ease from the moment I walked in and the staff knew my dog by name. Dr Corr and the ophthalmology nurses were so genuinely nice and caring, and I felt as calm as I possibly could leaving Hank for surgery. Dr Corr called me as soon as the surgery was over and he was awake, so I didn’t have to worry. When I picked him up, I was surprised by how well he was doing. They gave me detailed instructions on how to care for him post-​op, on his medicines, etc. I am so thankful Hank was able to have his surgery here, I can’t recommend them highly enough!

My dog (puppy at the time) broke his right hind leg when he was 6 months old. He had to get surgery and stay in their care for approximately 4 nights. The receptionists were very nice, efficient and seemed to truly care. The doctor was excellent, returned phone calls and answered every single question I had without making me feel annoying or rushed. I called to check up on him numerous times a day and always felt relieved at the end of the phone call.
Long story short, the surgery was successful. My pup is now 4 years old and he is fully able to run, jump, play and do all things that dogs can do! He has no restrictions and it’s all because of Metropolitan Veterinary Associates & Emergency Services. Thank you!

I had a wonderful experience here, though I had to put my cat to sleep. Everyone was so empathetic. They see this kind of heartbreak everyday. I actually mailed a Thank You card to all the staff who tried to save my cat, or at least, made her comfortable away from home.
My experience several years later was very different. I can only praise Metropolitan again now that Dr. Valerey isn’t on the payroll. He was cold and unfeeling, sarcastic and obnoxious. These are not attributes you want in a vet who is sending your darling pet to Rainbow Bridge.
I would consider returning there in the future in case of emergency.

I had to take my son (my shih tzu) for a visit to Dr. Gross about a growth on his eyelid. My baby and I were both nervous but the entire staff was so caring and knowledgeable that we were both at ease. There was a member of the staff who greeted us when we came in and offered refreshments (which was such a nice gesture) and set the tone for the entire visit. I highly recommend taking your baby and/​or babies to this facility. You will not be disappointed.

I can’t say enough good things about this place. I work very close to here and would often drive by and see dogs being walked outside by staff. I never thought I would need to come here myself!
It was 10pm, Sunday before Labor Day 2014 and and my older dog played too rough with my then 2 month old puppy, Fable and accidentally scratched out his third eye lid. (I never even knew dogs had a third eye lid!) This poor little thing had a piece of flesh hanging out from his eye and was crying. Initially I took him to Gwynedd Vet in Lansdale since it was much closer to my house but it was a poor decision. After waiting an hour and a half for nothing at Gwynedd I made the drive over to Metro and immediately felt at ease. I called ahead of time and told them flat out I didn’t have all the money to cover whatever surgery he needed. The front desk said no worries just bring him by. After we got there the vet techs started him on painkillers right away and kept the eyelid well lubricated so the flesh didn’t die off. The hospital staff sent pictures of Fable’s injury to the Ophthalmology specialist since she wouldn’t be back in till Tuesday since Monday was Labor Day. On Tuesday morning I got a call from the vet Dr. Amanda Corr and she told me that the best option was to repair his eye and she could start the surgery right away. I was able to bring my puppy home that very day! Dr. Corr gave very clear directions on giving Fable his medication and eye drops. Two weeks later we have a recheck appointment which was included in the price of the surgery! I gave the hospital literally every spare penny I had and paid them the rest the next week. Not once did they make a fuss about it. I had a great experience here. The staff at the front desk were great, you and your pets so well and the doctors are compassionate too. Overall, everything (ER care) + the stay Sunday night, Monday and half of Tuesday + Surgery Fees came out to 1600 $ which was extremely reasonable considering the procedure performed. Thanks Metropolitan Vet! Fable’s eye is now as good a new.

I echo the other 5 star reviews. Drs. Gross and Corr and staff were so compassionate and caring with our elderly dog’s eye issues. In short, they saved her eye. Both doctors were very patient and kind. I’m so pleased we have these excellent resources in our area.

This vet was great the customer service was outstanding, wish it was closer to home for me. I got sent here by my normal vet my cat was very sick and not eating. After blood work my normal vet told me nothing was wrong then sent him home. He didn’t get better I took him in for a second visit they finally sent im here for an ultrasound sound. I found out just how sick he was my cat had kidney issues, liver issues, and pancreas issues.

There is a reason this place gets such great reviews. Its because they know what they are doing. For over a year, our dog had skin and ear issues. I’ll spare you the details, but our local vet could not get it to go away. They wanted him on steroids, antibiotics, topicals, allergy meds, oatmeal baths…
Finally, I got fed up, and we came here (40 minutes away). ONE visit, and the problem cleared up. Are you freaking kidding me, one visit after a year with another vet? I could not be more happy or satisfied with Dr. Farver and the staff at Metropolitan Veterinary Associates.
How much did it cost? I have no idea, and I don’t care (my wife pays the bills). But I do know I spent a lot more on the multiple visits and medicines at my other vet though.
Thank you for helping my dog!

I can’t speak too highly of Metro Vets! We travel from Brooklyn to have them treat our dog because they are that good.
Dr. Gross, the ophthalmologist who has been taking care of our dog’s glaucoma, is terrific: a great bedside manner, very honest and direct without freaking you out. Think laid-​back, guarded optimism. Doesn’t push surgery or costly treatments, is honest about what we can expect, gives us every option, and never, ever rushes us; he always patiently answers every single one of our questions, and even called me back on a Sunday.
I also have to say the facilities themselves are fantastic. Something I have always noticed is that the minute you walk in, it SMELLS so clean and nice. There’s coffee and cookies for the humans, and sometimes these really good soft pretzels as well. And of course biscuits for the dogs and treats for the cats (though I’ve never seen a cat there). You will likely see lots of dogs who are blind or have wonky eyes, because they have an amazing opthalmology department.
Also important: every single staffer we have dealt with is incredibly pleasant, friendly, and wonderful — even at midnight.
Dr. Gross performed two surgeries on our dog after giving us all our options; they were a success and we’re hoping for the best. Plus, the cost came in UNDER the lowest estimate they initially gave us.
Despite the cost and time it takes us to get from NYC to Norristown, at this point I can’t imagine taking our little guy anywhere else.
P. S. I forgot to add that when I went to our local vet’s office shortly after our first visit to Metro, they already had all of Oscar’s files. They’d been faxed over, even though all I told Metro was the name of our local clinic! Wowie, wish humans could get this kind of treatment.

We arrived with a four week old kitten with a head injury. The staff assured us that they have seen kittens make a full recovery and they would do all that they could to help him achieve this. Peter and his sister survived an attack by a possum, the rest of their family did not. So he already had a rocky start. We chose to treat him, our out of pocket expense was $ 650 and worth every penny. Peter Parker has made a full recovery and is climbing all over the place just like his name says. Thank you to the staff at metropolitan for taking such good care and offering us hope for this poor little hopeless kitten.

Worst vet experience ever! My poor cat and I waited an hour to see the doctor because my usual vet recommended dental x-​rays. All he did was repeat the original dr.‘s diagnosis and charge me a whopping $ 175 for the favor. He also started to notate my cat’s information in another cat’s chart and laughed it of when he realized the error. Do not use this business, and do not consult Dr. Rossini. He will make you very sorry and he is way over-​priced.

My cat recently suffered from a bout of cystitis (bladder inflammation) and an inability to pass urine. I went to VRC in Malvern and was basically told he was fine. For anyone who owns a cat — urethral obstruction, especially in a male cat is a life threatening emergency! I left VRC in a hurry and went straight to METRO for a second opinion. He was examined, x-​rayed, ultrasounded, and medicated to keep him comfortable within an hour. The ER doctor and triage nurse were very thorough in their respective duties, and it was nice not to be listened to rather than so quickly turned away! The receptionist at METRO was even nice enough to print my invoice, records, and policy documents and faxed them directly to his pet insurance — wow, that was convenient!
I will definitely go back, but hopefully my cat stays healthy enough that I don’t have to!

We just got home from an emergency trip to Metro and I am so thankful that they were there. I called both places our vet had listed for emergencies and from the second Metro answered the phone, there was no comparison. They were knowledgable, compassionate, and straightforward. When we walked in, they knew who we were from the phone call and had a nurse ready to take our puppy back and forms ready for us to fill out. Their facility is very modern and comfortable. Walking in, I actually told my husband that I expected it to feel TOO nice to take a dog into and that I was sure we’d pay for it, but I couldn’t have been more wrong. It’s obvious that everyone from the receptionists to nurses to doctors really love animals and care about making them better. Sadly, that hasn’t been the case at every vet I’ve been to.
It wasn’t cheap, but every test they did was reasonably priced and we agreed that it was completely necessary before they performed it. I’d rather have great people performing necessary work on my dog in an emergency and pay for it than have cheap service for a member of my family who desperately needs more.
Metro has specialists in addition to their emergency staff, and while I wish our baby girl had felt great and we hadn’t had to take her anywhere tonight, I’m glad we found a place we know we can trust whether it be for emergencies or for any special help our animals may need in the future.

Few days ago, late at night, unfortunately I had to take my sweet cat to the vet because what is seemed she had some serious stomach problems. All people working at that place, doctors, vet techs and personnel in general are amazing. You can easily tell how greatly they are dedicated to their work. I was very worried about my kitty, but they made me feel comfortable and assure me that everything will be all right. As they have assured me, everything turned out great, my kitty have received a vaccine and necessary medication to alleviate the suffering of my pet.
They offer service only for emergencies and specialist service, I wish they have offer also regular service because they are great with they are doing. If you ever would have a problem with your pupil, don’t even hesitate. I can promise you that you and your pet will be more than happy with their excellent service.