The service at this place is horrible. The girl in the drive through was not happy to be there and she forgot to give me my burger. I had to honk so she could pay attention to me at the window. The worst drive through experience I ever had. I will not come back here.
Jeff L.
Place rating: 4 Middleton, WI
I’ve eaten at this Steak ‘n Shake several dozen times in the last 15 years. Just down the road to the west is Darnall’s GunWorks & Shooting Range, and I’ve attended a half dozen classes there over the years. I also go down this way on vacation to South Carolina in August, and I ALWAYS stop here on the way down and on the way back. I most often get the 5 way chili. I think I might like the Steak ‘n’ Shake version better than the traditional Skyline Chili version. The seasoned fries are good too. On my last visit I had a garlic double steakburger and the Cajun spiced fries. They have a lot of varieties of spiced fries that seem interesting that I will have to test fire on future trips.(Too bad they don’t sell beer to go with the seasoned fries…) And Steak ‘n Shake is a place that understands a good glass of milk. Large size glass and it’s always cold. I most often buy official Steak ‘n Shake seasoned salt to take home. It tastes similar to Lawry’s Salt, but my niece and nephew think that it’s the neatest stuff in the world. I’m not sure why, except that they have also often eaten at this particular Steak ‘n Shake so getting seasoned salt here is a big deal.
Kate M.
Place rating: 4 Normal, IL
This steak n shake is so much better than the one on Rabb don’t even bother with that one because their service is terrible and so is their management…
Neil J.
Place rating: 5 Bloomington, IL
Brandi is the best worker. Love my NUTella shake! Was served quickly and got our food fast. Watched the grill guy Bobbo sweat his rear off to get that hot greasy beef off the grill. The other guy helping him had his buns covered though.
Gregory W.
Place rating: 5 Phelan, CA
My favorite old 50’s Restaurant that’s still around.
Aaron H.
Place rating: 4 Peoria, IL
This steak n shake was clean, had great service, and the food was as good as it could possibly get. I like the prices! Only reason for a 4 star rating is that i think the burger patties are getting smaller. They are greasy but good flavor. Nothing against this steak n shake its just the burgers in general for the entire chain.
Douglas L.
Place rating: 1 Bloomington, IL
One of the absolute worst experiences. I was a fairly regular at this place. Tonight we walked in and though seated quickly we did not have a server come to our table for quite some time. The place was fairly busy and well staffed. Others seated after us received drinks and food and still no server. Well I pulled a first. I called SnS at our location from my phone. A manager type answered and I could see him on the phone from behind the cashier area and I waved at him. He came to the table apologizing and took our order. Left. Brought drinks. And we didn’t see him for quite some time. Longer then we ever have waited. Finally food. He said he’d check on us soon. He didn’t. I took my glass up to the server station and asked for more tea. Why didn’t management assign us a server? Needless to say I cashed out up front and left no tip. Don’t. Don’t even criticize me for no tip. I know the routine and have read all the reasons why you leave a tip regardless of the service. Problem. We had no server. I got my own tea. The floor of this place is getting more filthy by the week. This place is really going downhill. New management !!
John B.
Place rating: 4 Cissna Park, IL
It’s a Steak & Shake, what can be said. Your meal at any one is dependent on the person behind the grill and his attitude. Eat at them all the time and any one restaurant may be good or bad depending on the day & time.
Elisabeth H.
Place rating: 5 Cascade, WI
It’s probably a good thing I don’t live near a Steak & Shake anymore… such a guilty pleasure, especially the cheese fries! Great for a late night milkshake, too.
Kelly T.
Place rating: 4 Bloomington, IL
This Steak and Shake is frequently crowded and you can run into 30 minute waits or so to be seated. We hit it around 5:30 pm and dodged the crowd. The server was very friendly and willing to offer suggestions or opinions on what to order. I went with the Jalapeño Burger(our server’s favorite) and a Smores shake. The burger was the typical tasty Steak and Shake burger and the peppers added a nice pop, but I was a bit disappointed that the Pepper Jack cheese was sparse and barely noticeable flavor-wise. The Smores shake was… umm. interesting. Pretty good, but still not sure how I feel about drinking graham crackers in my shake. Also the chocolate syrup was fairly thick and pooled at the bottom, and even with several stirring attempts, I had a hard time avoiding it plugging up the straw fairly often. Still. kind good :)
Kristen O.
Place rating: 4 Forest Park, IL
NOT closed for cleaning?! Score. Decent food at 3am for this girl…
Chad D.
Place rating: 4 Towanda, IL
Im not sure if you can get a full size triple burger and fries anywhere else for $ 4. Parking here is usually fine, and food gets to your table quickly. If only bacon cheese fries were part of the $ 4 deal. They are kind of needed though as the regular fries can get cold quickly due to there small size. The cheese adds a sort of a blanket layer of insulation, and the bacon adds extra deliciousness. Pretty much always satisfied with my trips to this Steak n Shake.
Jude F.
Place rating: 4 Dallas, TX
Fast friendly service; burgers, fries and shakes fit the bill on a Friday evening in the hot summer!
Richard S.
Place rating: 5 Oak Creek, WI
Stopped in here on a recent road trip to Saint Louis. I ordered the Gaucamole Burger with Fries and a Mocha /Chocolate Side by Side Shake! This Place puts all other fast food chains to shame. Best burger I’ve ever had. The Fries were crispy and golden on the outside and light and fluffy on the inside. My Shake came straight out of my dreams! Cold, rich, creamy, chocolatey, mocha-ie(not a word… i know). Just wonderful!!! They are wheelchair accessible. The staff was extremely friendly and the Mensroom was Spotless.