OSF PromptCare-Fort Jesse

Normal, United States

1

Closed now

1 review

By Appointment Only

Contacts

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Telephone:
+1 309-661-6280
Website:
www.osfhealthcare.org
Address:
2200 Fort Jesse Rd Ste 100, Normal, IL, 61761
Nearby public transportation stops & stations:
2.5 miAmtrak - Bloomington-Normal
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Bussiness info

By Appointment Only
Yes

Today

Today 8:00 am – 7:00 pm
Closed now
Local time (Normal) 00:12 Monday, 26 May 2025

Business hours

Monday 8:00 am – 7:00 pm
Tuesday 8:00 am – 7:00 pm
Wednesday 8:00 am – 7:00 pm
Thursday 8:00 am – 7:00 pm
Friday 8:00 am – 7:00 pm
Saturday 8:00 am – 7:00 pm
Sunday 8:00 am – 6:00 pm

Description

Specialties

All Together Better

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Nearby

Near this location:
1
ft
Sawicki Robert MD Osf Medical Group
2200 Fort Jesse Rd
1
ft
Li Lawrence MD
2200 Fort Jesse Rd
1
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Bloomington Radiology Sc
2200 Fort Jesse Rd
1
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Kolb Edward MD
2200 Fort Jesse Rd
1
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OSF Balance & Dizziness Center
2200 Fort Jesse Rd
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Sawicki Robert MD
2200 Fort Jesse Rd

1 review of OSF PromptCare-Fort Jesse

No registration required
Place rating: 1
Bloomington, IL
The nursing staff failed to document my health history correctly resulting in out of pocket expenses with my insurance provider! In addition, the manager, Jan, that I spoke with once the issue was elevated could not provide ANY assistance –she did not know their own policy on confidentiality when I asked for the name of the nurse who failed to document the critical information and REFUSED to take down a fax number to pass along to the nurse I was working with (even when I explained that I had been passed back and forth and simply did not want to talk any longer). The nursing staff appear to be overworked and make you feel as if your questions are an inconvenience –and it is not hard to see why when Jan, their manager, models the same behavior not wanting to take down a simple number. The culture at this facility is to pass the buck and not take ownership to help the customer! If you have other options –look elsewhere for overall quality health care.