Patterson Precision Auto Repair

I came to Pattersons almost 2 winters ago with engine problem I was having with my truck with nearly 400,000 miles. I was talking with Verne about trying to find a used engine that they could change out for me. I had nearly said farewell to my truck that I’ve had for almost 20 years. He told me to try something before I went this route and actually GAVE ME the stuff to put in my engine, yes he gave it to me to try. I’ve been by several times to show my appreciation for what he did for me. Like I said, I’ve had this truck for 20 years and is a part of me.
I’m at 20,000 more miles and going since he helped me out.
I just want to thank you again Verne and all who work there for your honesty and help. It’s really hard to find that these days. I’m forever in debt to you.
Thank you again,
Mitch D.

My entire family used Patterson’s as our only auto repair place. My parents, my sister, my cousin and my family. In total, we have taken 8 – 9 cars there over the years. A couple of years ago, their service started going downhill. When the owner did not take a role in fixing or diagnosing our vehicles, the quality of work showed. Time after time, each of us were spending more time with our vehicles in the shop than not. Finally, we took our vehicles to the dealership and found that everything we had replaced over the past 3 – 4 years was not properly installed (fan motor wired incorrectly) or had sub-​par parts used that wore out too quickly. One by one, each of my family members did the same thing. Patterson’s may be more affordable in the beginning than the dealership, but the quality of workmanship and parts used caused each of us to have to replace each part they had replaced. We now use a Doctor’s Automotive in Smyrna because they are trustworthy and their quality workmanship shows.
Plus, they removed my review that I made in 2013 from their Yahoo business page. That’s why I decided to come to Unilocal,where reviews can’t be removed to make themselves look better.

This is simply the only shop in Nolensville that I trust to know my cars. I have a Volvo XC90 and a 1985 Chevy truck. They always know what to do with both. It is very hard to find a shop that can diagnose without the help of a computer and these guys can do it.
They never do more than what Is requested and I find that they really try to research a job before jumping in. There are other places where I have witnessed them try this, then that and never fix the real problem.
I would use Vern and his crew without hesitation on any make and model. Don’t go anywhere else.

I love this place. I have been coming here for the last 2 yrs to fix my cars and everyone has been very polite, professional and very helpful. They always try to go out of their way to help me out with anything I need. It’s a small place but they are very fast and efficient.

The people at this shop are very nice and friendly, however I feel like I was charged for something that I shouldn’t have. I told them «I have a code. The first step in trying to resolve the code is to change the oil, so I want the oil changed.» They said «Okay. We’ll get you in here, change the oil, and clear the code.» I said «Cool. Change the oil and clear the code.»
They did what they said, but then charged me $ 40 to clear the code, which is a bit rediculous since all I asked for was an oil change. Their excuse was that their OBDII scanner is very expensive so they have to charge when they use it. That’s great, but the code I had is one that clears itself when fixed. They bragged that they could have tested the code with their scanner, but didn’t and charged me less. Why didn’t they fix it then? They did the job half way and charged me for it. The best part is that this shop is right next door to an auto parts store that sells OBDII scanners for $ 40. I’m sorry to have to write a negative review for a local business, but I should not have been charged to clear a code when all I asked for was an oil change since I knew what the code was. I doubt I’ll be back.