GameStop

It’s a bit tricky to get in and outta here because of location but it’s a nice decent size. I like the layout and love how many extras they have (meaning other than games). But the staff always seem nice and friendly. It’s a busy one and I think it speaks to the fact that I think people agree and like the place and personnel!

This gamestop is always good for games. Very friendly and good customer service A tip for this location is always preorder games because they run out quick

A lot of their employees are gamers like myself. So they can make suggestions and give useful information about games and accessories. They are friendly and courteous.
The only gripe I have is how little they give you for used games. I understand they need to make money too, but I’d rather sell them directly or through internet bidding sites.

ohkay usually i wouldnt really know how to rate a gamestop. but the manager there is amazing. his customer service skills were phenomenal. i usually try and remember names but im sorry i dont remember this one. I usually go to the one in Golf Mill and i lost my card (my entire wallet was stolen) and i asked if i can get it replaced and they said no, i came in here and he helped me find some games, told me about promotions, and then i asked about the card and he game me a number. IT TOOK 30 SECS TOPS TO GET THEM TO SEND A NEW CARD OUT. ive been without it for a year and a half already.

My son and I love this GameStop — the manager there is always above and beyond helpful. When we walk out of there we always are impressed by the helpfulness and knowledge of the staff.

Went in to pre-​order a game a couple weeks ago, and as I returned last week to pick it up, there was much unusual havoc. Turns out the cashier pre-​ordered the wrong version (PS3 instead of XBOX) and I wasn’t able to get my bonus code. Also, they ripped me off by not honoring my reservation payment. Sales associates were pretty rude and condescending. It looks like the staff haven’t been adequately trained in using the register as well as customer service. Next time, try going to a different location with better sales people. I’m sick of dealing with teenage sales associates.

i guess you could say its a great place to buy games but as far as for selling them or getting some money at all for them no. you would do better a a swap meet or a yard sale then here.

Good place to buy games. Next to DSG and best buy.

Was in and out for what I needed. They even gave me a but one get one free burrito coupon for chipotle for purchasing mw3.

I’ve been going to this Gamestop since it was Funcoland in the early ‘90s. It’s progressively gotten worse throughout the years, which is a reflection of Gamestop’s increasingly annoying policy of smashing consumers over their heads with every «hot» upcoming game release. It really can be unbearable when you show up to pay for something and the clerk behind the desk goes into obligatory sales-​pitch mode. It’s one thing to ask if I want to preorder a game. It’s quite another to ask me three more times, «Are you sure you don’t want to preorder it?»
The trade-​in value for used games is beyond embarrassing at Gamestop (especially if you want straight cash versus store credit, which is never worth it), but that’s how it’s always been. It helps to wait for one of their special trade-​in offers so you can get an extra percentage back on top of whatever they feel your games are worth.
Gamestop is a necessary evil, I suppose. I do enjoy the midnight launches when I *must* have a game or console as soon as possible. I’ve been to two of them at this location and they’ve gone smoothly without any real wait-​times. But unless you need the game at midnight (a rarity), Amazon is a better place to shop. Customers receive the same type of bonus preorder content that Gamestop offers in addition to $ 10 and $ 20 credits for use with future purchases.
It’s nice that parents can visit Gamestop with their kids and perhaps get a little more informed about what they’re purchasing versus going to a place like Best Buy or Walmart. But on the flip side, some Gamestop employees have long been notorious for exhibiting unabashed favoritism toward specific games or hardware. The employees at this particular store are all decent and helpful enough except for one young kid who exudes a type of conceit that belies his awkward pre-​pubescent appearance. Trust me, you’ll know him when you see him.

I am sick of Gamestop employees trying to screw me out of my money. I recently went in to trade in some games and put the credit toward a preorder for the special Collector’s Edition of Mass Effect 2. The first Mass Effect is my favorite game of all time, so you can imagine that I am excited for the sequel and I want the best version that they sell. When I got there, they took my games and offered me $ 40 toward the preorder. That was more than I thought I would get so I definitely took it.
This is where the problems started. They couldn’t find the version of Mass Effect that I wanted in the computer. They looked for a while and knew what I was talking about, but it just wasn’t in the system. So, they put my credit toward the regular edition and told me to call 4 days before it comes out so that they can hold a copy for me when they get them in. Ok fine. This weekend I call, and lo and behold, they don’t have any. So I go in to the store to get my money and cancel the preorder and they give me this runaround that since I traded in games, I can’t get cash. It has to be store credit. YOU BUY PEOPLE’S GAMES EVERY DAY! I can’t get my money back because your employee lied to me when I made the preorder?! So now I have a Gamestop credit that I assure will not be spent at the Village Crossing store.

This is a great Gamestop. They get good games in trade, that are in better condition. The people that work there generally amicable. They are cool to the noobs and gamers alike. I go there all the time since it’s close to where I work and it’s definitely my favorite Gamestop store evar. That may not be saying much, but since I have probably been to 30 stores in my time, perhaps it has more meaning.

As part of my continued arrested development, I recently bought my friend’s 360, after he bought a Wii, (it’s a vicious cycle.) I thought I’d drop BOTH of my old systems and get some money and/​or credit for 360 games. The credit option is definitely better, otherwise you get ripped off pretty badly. Any place that buys/​sells games is obviously going to lowball you but the staff is pretty straight-​forward with you. The guys working there are pretty cool, I assumed them to be fastidious, Comic Book guyesque nerds… they weren’t that fastidious. They also had some promotions going on and I ended up getting around $ 250 worth of credit, that meant the new deluxe edition of Madden for this guy, paving the way for my extended adolescence to continue.