Wilcox Carpet Cleaning

We recently had our second child and our dog decided to seek out revenge on one of our carpets over and over and over again. It was pretty horrible. Based on a recommendation from some friends who used to live in Newton, we gave Bob a call. He was kind, courteous and professional. A few days later (it could have been sooner, but we had scheduling conflicts) his son Brandon and Nick showed up and were just as nice and professional. They worked well, worked quickly and the prices were extremely reasonable. We had them do a few extra rugs that weren’t in terrific shape. 4 rooms in about an hour when all was said and done, and the stains had disappeared. What more can you ask for?

Can’t help but write one more review for Bob Wilcox and his son Brandon. We moved out of our Newton home in early August. Furniture etc had to go in to storage. Night before the dog had an accident on carpet. It had to be cleaned before it got stored. Called Bob to see if someone could come by and he said due to a family illness that Brandon was unavailable and they were down to one person. I said I understood and started looking for Plan B. Then saw the Bob Wilcox Assoc van outside my house. It was Brandon who stopped by to clean the carpet on his way to the hospital in Boston. I was blown away. No fanfare. Brandon just came in and got the carpet ready for storage. He refused to let me pay him. He exited saying «I just wanted to thank you for being such a good customer over the years». I need say more than that.