Busy Bee Florist

My mother found this place online and ordered a bouquet to be delivered to my house because of the good reviews. However, 7 days later the flowers never came.
Finally my mother asked about them, so I called. 5 times in one day and no one answered. I stopped in that weekend to see what happened. I spoke with 2 young women who said they left a voicemail (I have an iphone… there were no voicemails. I double checked.) to schedule a pick up time. They called twice on the day flowers were to be delivered, and then never again. Lying in front of other customers is inexcusable and a little shocking. The other customers in the shop took notice of the conversation when I said «…were never delivered.» I guess she had no choice but to lie about a voicemail at that point?
Said they would remake the bouquet and deliver on Monday. No apology, no attempt at excuses.
It’s Tuesday… no flowers. No calls. No voicemails. So I called. Again. The woman on the phone took my info and apologized, saying she would look into it and call me back. I’m only half expecting a call. I’m done with delivery, instead I’ll just pick them up myself.
If my mother hadn’t ruined the surprise and asked me about the flowers, I never would have received them or known they existed. This florist would have taken her money without any kind of flowers. Terrible.
They seem like nice people, but I can’t recommend anyone use them. I have no idea how they build a loyal customer base like this. Hopefully, I do receive the flowers and they are beautiful.
Unfortunately, absolutely stay away.

Phenomenal!!! I can’t say enough great things about this business. Busy Bee did our wedding flowers and they were so unique, colorful, beautiful, textural, etc etc etc!!! I’ve never been so excited about flowers in my entire life! I wore a floral wedding dress, so I was a little nervous about what type of bouquet I would have. I met with Christina and the owner a few times to go over things. I enjoyed every visit there. They were all so personable, professional, and filled with great ideas. I showed them inspiration pictures and what they made for my wedding was better than anything I printed out from the internet!
I wish I could give Busy Bee 10 stars! We have one happy bride here :) Oh and the centerpieces… our guests were practically fighting over them.
Way to go Busy Bee! You made our day extra special and extra colorful!

I am writing this review as I am waiting for a bouquet. I walked in and asked for a quick bouquet to put together for about $ 20.00 using the flowers that are in season now as I did not have time to cut from my garden. I barely got any acknowledgment from any of the 4 women in the establishment. There’s an adorable dog that gave me more attention. I asked a question and got no response. The bouquet, sub par. I’m regretting the fact that I even stepped foot in this place. The flowers they gave me fell short of carnations. A yellow lily and fillers. Thanks but no thanks.

Crisis averted when Busy Bee created a beautiful last minute prom boutonnière with two white roses and baby’s breath. Quick, friendly service and far less expensive than I expected. Highest recommendation!

Great service and beautiful blossoms. Max was kind and helpful on the phone, and my friend was delighted with her birthday bouquet. Highly recommended!

I bought a beautiful and ENORMOUS heart of roses that i had been looking around for weeks! 10 seconds inside this flower shop and the wonderful staff was helping me and I found the perfect V-​day gift that truly resembled the beauty of my wife.
Thank you for making me look like the best husband this year for Valentine’s Day :-)
–Christian

A member of my family passed away and we ordered flowers for his memorial service from this place. The display was smaller than advertised and the flowers are browning at the edges. Posted a picture to show. For a day that is already sad and awful, we didn’t need this as well. VERY disappointed!

Busy Bee Florist in the Nonantum section of Newton was the sweetest, most reliable and reasonable vendor we dealt with for our daughter’s August wedding. The theme was wildflowers and Heidi did a great job keeping with that theme. The mother of the groom was doing all the flowers for the tables and she had very helpful advice for that, even though she wasn’t providing those flowers. We needed bouquets, corsages, etc. and Heidi’s flowers were right on. In addition, when we were afraid that it was going to rain, at the last minute she rented us an arch and decorated it with tulle and bows for minimal cost. It was delivered along with the flowers and picked up the next day. She is reasonably priced, great to deal with and has wonderful ideas. When we all saw the bouquets etc there was just a sigh of «Oh-​how perfect!». Get the personal service you want from Heidi and Christina at Busy Bee.

Our family is from Newton. We recently lost our beloved Mother, and used Busy Bee for the floral arraignment for the services. Not only was the $ 250 main floral piece much smaller than advertised on their website, the flowers almost looked like they had been un-​watered for some time. Although I never complain after the fact, I did call the florist the day after the service to kindly express my disappointment. I was met with such rudeness over the phone from the owner Heidi, that I was beside myself. I was very polite and calm, and I felt her attitude was rude and condescending. Not what I would have expected considering the circumstances. Although I was not looking for a freebee, her «I don’t know what happened at your funeral that upset you, but it’s none of my business, we just did your flowers. You should not have waited until the next day to call us.» was not the reaction I was expecting. Needless to say, we will not be using their services ever again. Very poor customer service! A «I’m very sorry you were disappointed» would have been sufficient enough. Keep you generous $ 50 credit, you must need it more than we do!

I give a huge high five to Heidi and her team for creating unbelievable arrangements for my May 2014 wedding! Heidi was very receptive to my ideas and added some ideas that turned out fantastic.
I order for 18 bouquets of baby’s breath to be picked up the day before the wedding for me to arrange in paper cones on the pew markers. When I arrived the day before, the flowers were sitting by the front door waiting for me to pick them up!
Our wedding was on a Saturday morning, and I needed the flowers to be delivered by 8:30 am; Heidi was right on time! My bouquet of peonies and lily of the valley was STUNNING, and I received so many compliments. All of the corsages and boutonnieres were perfect and lasted all day.
Thanks, Busy Bee for a job well done!

Busy Bee saved the day for me! I had ordered a couple boutonnières the day before our prom from another florist I found on the internet. I ordered white roses with coloured ribbons to match. The next day, a woman delivered 2 wilted small white roses with dirty rusty looking brown petals without any ribbons to my home and said she just made them so they were «really fresh» and left! I didn’t know what to say. A few minutes later I realized I could not send off the kids to the prom with these ugly dead roses on their gorgeous tuxedos. I called Busy Bee & explained my situation. In under 45 minutes, they immediately made up the replacement boutonnières with beautiful large white roses with baby’s breath, etc. Don’t use any other florist in Newton. Busy Bee did great work, not just for me. All the work they did that day was beautiful. Thank you Busy Bee!

Heidi & her team are fabulous! I order flowers from her every April for my sister-in-law’s birthday. The arrangements are beautiful & I know that Heidi takes special care of each & every order. Also, they have a wonderful selection of flowers!

The team at Busy Bee rocks! My first order was for a Valentine’s Day arrangement and included a number of custom requests that Heidi, Christina and the rest of the staff were able to easily cater to.
I placed another order this past week in which the team put together a beautiful bouquet of spring flowers AND went above and beyond by including a much-​appreciated personal touch that they remembered from my initial order. It is clear that they really care about their work and making sure that their customers have a great experience.
These guys are simply the best!

These guys let me down. I picked them because of their stellar reviews but in my case I was disappointed. I needed them to send a large flowering plant to my cousin’s house to cheer up her husband and kids while she was in the hospital. I contacted the florist on a Wednesday morning requesting a Thursday delivery and sent them the relevant information including the delivery address, text for the card, and my credit card info. They told me we were all set. I asked them repeatedly over the next two days what the delivery status was but didn’t hear a word from them until Friday, when they claimed they had been waiting to hear from me (which clearly wasn’t true) and told me they could deliver it that day. But by then it was too late. I don’t know if this was a one-​time slip up but it was quite frustrating and ultimately disappointing for me. I couldn’t in good conscience take the risk of using them again.

Heidi and her team are great. Busy Bee Florist was the life saver for my wedding!
My original florist backed out of my wedding 5 weeks before the event and thankfully Heidi came to my rescue. From our first consultation to the day of the wedding, she was professional, diligent and sweet. My mom and I met with Heidi to discuss our vision and the flowers we liked. She delivered above and beyond what we were expecting. I would highly recommend this florist for anything from bouquets to an entire wedding!

Heidi did a beautiful job on a custom flower arrangement for me some time ago. Her attention to what I was trying to create for my moms birthday was impeccable and she created a memorable arrangement for her 75 th birthday.

I used Busy Bee to do flowers for a party I was having at my house, and they did a fantastic job. I provided my own vases and they did an excellent job of styling the flowers to the vases.
*Don’t be put off by the décor in the shop. In my opinion, it’s a little cheesy/​tacky, and I was worried about how the flowers would come out. But I had a recommendation from a friend and read the Unilocal reviews, and the flowers were very elegant and sophisticated. They were EXTREMELY fresh– they lasted almost 2 weeks. Just beautiful.
Highly recommend this local independent shop!

wonderful treasure of a store. thought about buying my flowers at stop and shop, but instead saw this little store front and went on in. heidi created a bouquet that was unbelievable. five stars for Busy Bee Florist!

Busy Bee is, plain and simply, a great flower shop. The owners name is Heidi, and she and her daughter run the show.
I was recommended to go to Busy Bee for wedding flowers by my hairdresser. She had her flowers done by Busy Bee and couldn’t have been happier with the results.
Heidi made it very easy to schedule a time to come in and bring in my ideas for colors. Once I showed her my colors and some photos of bouquets and styles that I liked, she got excited and started pulling flowers and inspiration pictures from around the shop. Heidi clearly loves what she does, and that in itself makes it easy to work with her. We left after booking her, and didn’t visit another flower shop.
In the end we couldn’t have been happier with our wedding flowers– just gorgeous. She took our ideas and put her own creative spin on the arrangements. We received so many compliments that evening, as guests truly hadn’t seen arrangements like this before.
Flowers are expensive of course, but I feel like the value we got for what we spent was fair.
My husband and father now visit Busy Bee every time they want to pick up some flowers.
Highly recommended.