Newport Beach Womens Wellness Center

I absolutely love dr sayago and her receptionist. So kind and genuine and very knowledgable! Got me in last minute and were so great. All of my visits have been like this and I will continue to be her patient for years to come. Thanks Dr Sayago! Xo

The staff sucks and the office does too I received a call from my mammogram result a year later. I already new the results because I had to have breast surgery. She said sorry I’m calling so late I’ve been very busy and just getting to this a year later!!! WOW THATS ALL I HAVE TO SAY!

Dr. Sayago and her staffs are very professional and friendly. Appointments are flexible and work around my hours. The office is very clean. No waiting or less than 10 mins waiting time which is great. I’ve seen doctors that I waited between 30mins –1hrs. Free parking!

After my doctor left Orange County several months ago I began my research for new OBGyn in the area. I called Hoag Hospital and found out she was NOT Board Certified to practice there and that she had failed her test, but the woman I spoke with said they had repeatedly requested that she take her test and get certified and they were confident that would be happening soon. Yikes. I also found out that she was suspended from doing several procedures at Hoag as well. They would not say why even though I pressed for the information. Prior to this call, I had called the Dr.‘s office to book an appointment and asked the receptionist how long she had worked there and she said three (3) weeks. Then I asked how long the medical assistant had been there (because high turnover in staff can often indicate problems with the doctor) and she said their assistant had just left and they had a former staff member come back in the interim. Strike two! Then I read a couple of the negative one star reviews on Unilocal and that cinched it… Strike three! Ladies, if you know of a good doctor please let me know, I won’t be going to this one!!! My search continues!

I have gone here for 3 years now and it seems the once I year I need to go I have always waited for a long time even though I have an appointment. This last time I was about to get up and leave. After waiting 45 mins in the lobby they put me in an exam room where I waited for another 45 mins… this is all over my lunch break which in the end ended up being over 2 hours. I heard people put into rooms next to me and were seen before me as I waited and waited. I was NOT HAPPY. They do a good job for what they do, but are NOT respectful of peoples’ times, but then again what doctor office ever has been. I will now be calling before going to my appointments to check how far behind they are so I do not need to wait 1 ½ hours before being seen and I recommend anyone going here do the same if you are on a time crunch.

We went to see Dr. Mercedes Sayago in Newport Beach, CA after reading some positive reviews on Unilocal (her practice is called Newport Beach Women’s Wellness Center). She was nice and seemed caring. She explained to us how she tries so hard not to miss any of her patients deliveries. Unfortunately, after that appointment my wife has barely seen Dr. Sayago or any other doctor for that matter. Most of the time it was just a random nurse practitioner. She hadn’t even discussed a birth plan with us. While we thought this was odd, we figured she must be at the hospital caring for her patients.
Roughly 7 months later, after suffering from painful contractions, we decided it was time to visit the hospital. One of the first things we asked when we approached the staff at the triage department was to notify our doctor that we’ve arrived. My wife’s water broke roughly an hour later, and shortly after we were transferred to a delivery room. One of the nurses said we would give birth within several hours. I decide to call Dr. Sayago’s office myself and let her staff know that we’re in labor at the hospital, just in case she wasn’t made aware of it yet. Night shift turns to day shift. Unfortunately, hours go by and no baby. «Where is Dr. Sayago?» we ask one of the nurses. We were told she’s on the phone with them, driving in her car. «Is she going to arrive?» The nurse responded vaguely that she was not sure. Several more hours go by, still not a single doctor in sight. Meanwhile, baby monitor shows some sign of distress, nurses come rushing in to administer an oxygen mask to my wife. Day shift turns to night shift. We finally started coming to the realization that Dr. Sayago isn’t going to show up. Not only did she not show up, she hadn’t even bothered to call us or send any member of her staff over, even though her office is almost across the street from the hospital and was open that day and we had an appointment scheduled (we obviously couldn’t show up).
More time goes by, my wife now has a fever and is given antibiotics. She is now 20+ hours into labor without seeing a single OBGYN. I keep asking the nurses where the doctor is and I get keep getting vague responses. Finally, we’re told it’s time to start pushing. She calls Dr. Alex Deyan who may have been the on-​call doctor for Sayago. He says something about being only 7 minutes away from the hospital and that we should start pushing first. I guess he must have thought it was too soon for him to be bothered after 20 hours in labor. An hour into pushing the nurse tells us the baby isn’t coming out right. She calls the charge nurse, they decide we should push for another hour. Finally, Dr. Deyan shows up, 22 hours into labor. He tells us it’s not looking good, and that we need to either vacuum or c-​section. The nurse asks him whether she should prepare an OR, and he responds «there’s no time». If we ran out of time, why didn’t he show up sooner?
We opt to go for the vacuum, and luckily the baby comes out but he’s all pale. He is not given to Mom but taken away to receive resuscitation. Meanwhile, Dr. Deyan is stitching up my wife who had a tear.
Two months later, my wife was still suffering from pain, decided to go get checked out. It turns out her stitches were not done right (one doctor used the word «sloppy», the other was more careful and said «put in too tight for you»). She would need surgery under general anesthesia to repair it with another 6 week recovery period.
Long story short, this doctor left us in the hospital without seeing us, calling us or sending anyone else to see us. I would not recommend her to anyone who cares about themselves or their future offspring.

Nothing but the best service from the staff and Dr. Sayago. I have been a patient since October 2013. I was diagnosed with PCOS, treated, got pregnant and had our little bean all under her care. I have to say that scheduling sucks some times but I think those weren’t made on purpose. Dr. Sayago makes sure she is present for the delivery of all her patients so if she gets called at Hoag for a delivery, she will be there, just like with what happened with my delivery. She was there early, we were hoping for a normal delivery but ended up with a c-​section because my little bean turned out to be 10 lbs 3 oz, just wouldn’t come out from down there. Anyway, she was there all morning, even stayed after the delivery to make sure I was doing ok. I’d imagine all her appointments at the clinic would have been really backed up. It’s just something you can’t predict. I know they do try to fix the scheduling if they know there will be delays because I have received calls sometimes from the staff asking if I can come in later. Anyway, other than the appointment delays sometimes, I love this place. Thumbs up to Julie, Jeanette and Elaine as well! :)

I have to start off by saying that I am very picky about my doctors. It is very hard to find somebody that seems caring and genuine, and that will spend more than a couple minutes with you. I have only been to the doctor a few times now, but I have to say that I always walk out pleased. When you first walk in, you are greeted timely by such friendly and happy staff. Dr. Sayagou has spent more time with me in an appointment than any doctor has in a long time. We started talking about some of my own personal reasons for being there, and she even shared a couple of her own personal stories with me as well. It seemed like she genuinely cared and wanted to get to know me as her patient. The office is sunny bright and clean. Even though I am moving 32 miles away, I am going to keep this gynecologist. I highly recommend.

Ladies, if you want a comfortable, clean and friendly experience then come to the Women’s Wellness Center! Let’s face it, every woman dreads that one day a year… the Pap. Well, the women here make that day easy and fast. Today was my first visit and I was in and out in 30 minutes. I was able to fill out all of my paperwork online and they even sent my birth control prescription straight to my pharmacy! The women at the front desk are polite, funny and even brought me a coffee in the waiting room :). I saw the Nurse Practioner and she was lovely. She took the time to answer all of questions regarding birth control and listened to my concerns. The actual Pap was over in 10 seconds, which is amazing. Overall, a very clean and comfortable environmemt with an outstanding staff! I will be staying with these ladies im the future.

I just had my first appointment, and I must say I am very impressed with Dr. Sayago and her team. Dr. Sayago is very personable and knowledgeable. She has a great personality and will make you feel at ease and not rushed, like you’re visiting a friend. I whole heartedly recommend her to anyone looking. She blows all my previous doctors out of the water.

Dr Sayago and her staff are the best! She provides honest and excellent care. Her knowledge and experience makes me feel very safe and I trust her with my female health issues.
If you live in the area, her office is right across from Hoag Hospital.

While I have not been to Newport Beach Women’s Wellness Center, I would like to review Dr. Sayago. Three years ago I became a patient of hers during my first pregnancy when she was with a different Ob/​Gyn practice. She was very nice and personable and I felt like I was in good hands. At around 34 weeks I called to make my usual prenatal appointment only to find out that Dr. Sayago had up and left the practice. No notice or explanation or anything was given. To find out that the doctor I had been seeing throughout my entire pregnancy had just abandoned me was very sad and upsetting especially for someone who was in their third trimester. Since I was so close to my due date I had no choice but to be seen by the other doctor who worked at the office for the remainder of my pregnancy. I had a preference to have a female doctor, but now with Dr. Sayago out of the picture I was forced to have a male doctor which I was not entirely comfortable with at first. In the end, everything turned out fine. The new doctor I had to see was awesome and he delivered my healthy baby boy in November 2011. It’s been three years and I still I wonder if things would have been different had I gotten to see Dr. Sayago through my entire pregnancy and delivery. Her abrupt departure from the practice without any notice whatsoever made me feel (at the time) like she could care less about her patients :(

I initially started going to Dr. Sayago for severe pain and bleeding due to fibroids. I was put on Natazia which gave different outcome of my monthly cycle every month but never got better. During my last visit, I was opting for hysterectomy to relieve my symptoms but she got cold feet about my heart condition. She offered 3 options: radical hyster if i cleared from heart doc, iud and 3month birth control. So i opted to seek another opinion at different hospital specializing in fibroids. Now my 4^th option is UFE which is better. Dr. Sayago is a mice person but i think like most obgyn doctors they only deliver babies. I needed a specialist in my particular situation.

Dr Sayago was present at our birth and it went really well. Everything went smoothly and she was great throughout the whole labor process, including afterwards. We already miss her!

From the beginning, I’ve had nothing but exceptional care and attention by everyone at Dr. Sayago’s office! Everyone has such great personalities that makes each visit something to look forward to. I always leave this place smiling!
This is my first pregnancy and everyone has been great with my check ups. I never feel rushed or looked at like just another patient. Appointments are easy to book and I’m spoiled by it. Nothing is more aggravating than having to book months in advance!
Update: Now that my baby is born, I have separation anxiety!!!

it took me a while to find my Dr. but i am glad i was picky because it was worth the search. Dr. sayago takes her time with patients and that is very important to me in being a great practitioner. I had many questions and she genuinely took her time and explained everything. Her staff is very nice and professional.

I’ve had nothing but the best experience with Dr. Sayago and I highly recommend her. Her friendly demeanor instantly puts you at ease. She’s good about spending time with you and making sure all your questions are answered.
I also appreciated that the office décor doesn’t feel like a doctor’s office. It’s all very clean and comfortable.

It is sad leaving Dr. Sayago and her team since we had to move to San Jose. It’s been a great experience visiting Dr Sayago for my wife’s first two trimesters. Very friendly staff and they are concerned about you and your baby.
Thank you Dr. Sayago for taking care of Anjum.

I feel sorry for Dr. Sayago to have such a poisonous staff. How is she going to get new patients with such a nasty person as the first point of contact? I called to get an appt and they wanted to know first what insurance I had – and that asked in a negative manner. Well I happen to have a PPO and so don’t qualify for their discrimination. When I told her that asking that first thing wasn’t a nice way of approaching a new patient she said, well I don’t want to waste your time if you have an HMO. Then she put me on hold, without saying any more, and left me there. When I called back to tell her I didn’t appreciate it she basically told me they wouldn’t help me – «Thanks for calling our office, but…» I hung up. Sorry Dr. Sayago but I see now why you have plenty of appointment times. You are probably a wonderful doctor and I was looking forward to meeting you after researching your background. You need to get rid of that monster answering your phones – she’s going to ruin your reputation.
Update: It’s interesting that three new positive reviews, all complimenting the front desk staff, were posted immediately after my poor review. That doesn’t change how awful she was to me. But if this alone changes how she treats patients then everyone wins. I chose to go to Dr. Howe’s office instead and found a wonderful staff. Very happy with my new gynecologist’s office.

I love the genuine care that I receive here! As most women know, finding a good OBGYN that you are comfortable with is a task in and of itself. But there is no question here that I’ve found the one for me! Julie the office manager is always nice and welcoming when we arrive for our appointment. Janet, the doctors assistant, is thorough and is always interested to see how I’m doing and how I’ve been feeling. And Dr. Sayago is just wonderful! She has a great bedside manner, while being professional yet down to earth. She answers what ever questions I may have with ease. She stays up to date with current medicine and studies which makes me feel great knowing that I am getting the best possible care out there. If I could have given more stars, I would have. :)