Kendra Scott

I will try and keep this sweet and short.
It was a Friday night, ¹⁰⁄₉ to be exact, and I was getting married the next day! The center stone on my engagement ring fell out because one of the prongs bent all the way back! I was going crazy and calling all of the jewelry repair stores and NO ONE could fix it! No one understood!
Then by chance, I called the Kendra Scott store located in Fashion Island and spoke to Emily. I had explained my situation for the 1000^th time, but this time… Emily said, «Come on in and we can see what we can do!» I was amazed!
I rushed over to the store. And within 15 minutes, my ring was fixed!!!
There were 4 girls at the store and they were all amazing. I only remember 2 of their names… Hanna and Emily, but everyone was extremely helpful and such a delight.
They saved my ring! I will be forever grateful!

Got a Kendra Scott coupon for a necklace from attending a charity event. Thank you Kendra Scott for giving back to the community!
Kendra Scott is located in fashion island next to the Koi pond. They provide water & champagne while you shop. WooHoo! Attentive but not ‘breathing down your neck’ kind. You could create your own by picking out the unique stone or you could open up the ‘drawers’ and looked at the ready made. The only dilemma is they are all so beautiful it’s hard to pick the one!

I was there today around 6pm and already set on a necklace I found online. It was my first time at the store. The girls working tonight — Danni and Hanna were very helpful and friendly. They were very patient with me as I was going back and forth between the iridescent drusy and mother of pearl Mabel necklaces. They knew I was set on the drusy but I liked how the mother of pearl had a certain glow to it. They suggested to bring out a few more iridescent drusy to pick from because each one has a different look or sparkle the way it is formed, and I found one that sparkled the way I liked! My experience was excellent and they didn’t rush me, and they gave me enough space to think. I got my birthday discount on my necklace too! Will definitely be back again soon! Thank you again, Danni and Hanna!

LOVE LOVE LOVE!
Kendra Scott makes the most beautiful pieces! Every inch of this store is absolutely beautiful! Opening every drawer filled with more and more beautiful gems is just an amazing feeling. The staff here is also extremely attentive and super friendly. It’s like walking into my dream closet filled with my dream collection of jewelry. It’s located in Fashion Island (of course) near the koi pond.

This store has excellent customer service! I placed a phone order and when the tracking info showed issues with the shipment the Newport team was awesome in helping me out. They offered to overnight my order and give me 15% off my next order to fix it. They did their absolute best to make sure I was satisfied. The sales team here was great, and although I haven’t visited the store in person I can imagine that it would be a pleasure to shop here.

OBSESSED WITH KENDRA SCOTT & I LOVE THIS STORE!!! I’ve been shopping here since day 1… LITERALLY. I was TRULY the first customer EVER at this store; in fact, I waited on their opening day to be the first customer! To this day, I consider myself to be their «#1 Super Fan!» I love Kendra, her entire philosophy, her jewelry etc. Recently the store has improved in it’s cleanliness, appearance, and actually I find it much easier to shop there. I feel like it’s divided up into much more distinct «sections.» I love that! You know when you walk into a department store, and you’re excited to go to your «section» where all of your fave stuff is??? Now I feel that way at this KS location… I immediately gravitated toward areas that had jewelry that fit my vibes… Ok the only problem is that all sections fit my vibes and I want everything there! :)
Customer service is great. I LOVE that they know my name. It means a lot to me when I walk in and they say «Hi, Sara…» they ask how I’m doing etc. I blog about their jewelry all the time.
They have tons of colors and styles, and EVERY SINGLE ITEM is extremely high quality. So you can definitely find something you’ll love there (or 5 things). It’s great for gifts too. For my wedding I got each of my bridesmaids a Kiri necklace in rose quartz, and they loved them! More recently, for my baby shower, I got KS pieces for the hostess and she cried because she was so happy! I have about 40 – 50 pieces by KS, and I’ve only ever had trouble with ONE item, and they replaced it immediately! Thank you, ladies!
THE TRUTH IS: I’m a mom, which means I have almost NO time to shop. Not only that, the little time that I can be out and about, I need to be productive and get things done. So the fact that I NEVER order KS jewelry online, I never buy it at department stores, and I drive EVERY SINGLE TIME 40 MINUTES to get to this Fashion Island location should tell you EVERYTHING! It takes 2.5 hours out of my day just to go there, let alone the shopping time. It’s SO WORTH IT!!! I leave feeling so happy, so overjoyed, and so GLAM every time. I used to go every other week, but now that I have the baby I go as often as I can, but I get a lot done when I’m there.
If you’re a mom I recommend the Danielle earrings for date night with your hubs/​partner, AND the Rayne necklace because the thicker chain can withstand baby’s grip! I also love the Skylie necklace for the same reason (I have it in pink).
There’s a new manager, Diana, and at first I wondered if I would get the same great customer service as I’m used to since I’m such a loyal customer. I was a little nervous that since she didn’t know me, I might not get the same treatment. UHHH HELLO PERSONAL CONCIERGE! I still get great service, and any comments on Unilocal that say otherwise are just disgruntled people. If anyone has had a bad time, they should just call customer service and talk to them directly. Kendra Scott is such an amazing company, and I know they would work to immediately resolve the issue.
So overall I give it an A+! Gorgeous store, clean, easy to shop (especially now with recent organizational upgrades), love the color bar, love all the pieces, and love the team there. I am not an employee of KS! I’m a REAL life fan of the store! The only downside is the drive for me, but it’s so worth it!!! Kendra, please have a personal delivery service come to my home! :) Seriously though, everyone, shop there!!!

The jewelry is cute but the staff is unfriendly and disinterested. I’d rather just buy Kendra Scott jewelry at Nordstrom’s. They have the same selection (no color bar but who cares?) and nice employees.

Had great experiences at this store. I created a necklace in the color bar, which was final sale but when I got home I found a stubborn knot in the chain that I couldn’t undo. Since it is a final sale I can’t exchange it so I took it back to the store to see if they could do anything about it. They untangled the knot with needle nose pliers which scratched the gold so they remade the necklace for me. Beautiful items and great service. Will be shopping here more

I recently had a couple great experiences in this store! Went in with my mother and brother a few days before Christmas and although it was busy, the staff members were sweet and attentive without being too pushy… such a relief during the stressful holiday season! The staff even gave my brother a beer while he waited on the couch for us to keep him busy (and offered mom and I champagne!) They also gift wrapped all of our gifts beautifully, taking another burden off my shoulders. All of my relatives loved their gifts! I had to come in a couple days after the New Year to make an exchange and the 2 girls that were working were happy to help me find something else that better suited my style… I ended up spending more than I had to exchange because their product is so beautiful! Love this store!

Just recently shopped for my mother’s Xmas gift this past weekend. Such a beautiful store and very attentive staff! I never knew there was a location in Newport. I have always purchased Kendra at Nordstrom. I am amazed by the selection! I will be back for sure!

I love this store and all the sales woman are very nice. I love Kendra Scott jewelry and it makes great gifts also. I hope they open more stores in SoCal!

Really disappointed with all the staff changes. They used to have nice respectable young ladies working there not sure what happened. They dress like they are going clubbing and I don’t want to see their rear end when I go into the store. Totally different vibe in the store must be the new management. I used to really like the previous managers Cori and Courtney. The quality of jewelry is not as good as it was when the store first opened. Very disappointed and would definitely have to think twice before shopping there again.

Just bought a pair of earrings from this store. They’re so gorgeous and the quality is awesome! I got to have a pair basically custom made for me on their color wheel. If you’re at fashion island pay a visit for sure!

I was recently shopping for a birthday gift for my mom and decided to stop by Kendra Scott to take a look at the jewelry they had to offer. I didn’t really know what to expect and felt a bit out of my element.
As I walked in I was greeted by friendly smiles by the girls working. I was assisted by the sweetest girl who helped me pick the perfect pair of earrings. (My mom ended up loving them!) I loved the jewelry so much that I ended up splurging and getting myself a pair of earrings along with the cutest necklace, the Skylie silver pendant necklace. Brianna, the girl who assisted me told me it would go great with different outfits and she was right! It fits my hippie eclectic style perfectly!
The store was clean, bright and had the best vibe; and the girls working were the sweetest! I can’t wait to go back to check out the latest pieces! Kendra Scott will definitely be my go to stop whenever I’m at Fashion Island!

I have purchased a few pieces at Nordstroms before realizing Kendra Scott had her own store! SCORE! I was out with my daughter for her birthday when we discovered this location. I was so thrilled because I wanted her to see how extensive and beautiful Kendra Scott items were. The colors are awesome and the pieces are truly unique and forever timeless. They have drawers and drawers of everything from necklaces, to earrings, rings and bracelets. Colors are beautifully thought out and I was told this is a super place to purchase bridal party gifts. Gift certificates are a great idea as well. Customer service is top notch and you do not feel the girls are breathing down your neck. Price point seems to start around $ 60.00.

I haven’t physically been to the store. However, I’ve done a few phone orders through this store. I’ve had help from Cori and a few other girls here. Each one of them have been extremely helpful and friendly. I was truly impressed by their customer service. I am incredibly OCD and they have accommodated my odd needs with kindness and professionalism. If I am ever in the area, I will definitely visit this store.

Amazing designs! I need more KS!