I have had a lot of different bank accounts, but I have never received such personal care as with Chase. No matter what I am needing they are nice and try to accommodate me. The branch manager, Al Lewis, actually answers his phone when you call. Al also is never too busy to help out even with small matters. The customer service people are suggestive of products and service that might be useful but they are never pushy. I like that. Chase is a very nice bank.