The food is really good and the restaurant is pretty clean. The manager is a totally different story. He is very rude and has no people skills.
Edna G.
Place rating: 4 East Bay, CA
This particular Wendy’s has upgraded for the better! Outside and inside has been redone and a long time overdue! Service was better and I got a smile from the cashier! Probably, cuz the place is in better shape. Located in the Newark plaza by Dollar Tree. Drive thru is not so busy and service is pretty quick. Their menu is much better with new items and of course the prices show! Everything went up! When did that happen? ;-p What happened to the good old days with their dollar chili and soft serves? I miss those days! Haha… I ordered their new Jalapeño chicken burger and it was surprisingly very good and the chicken was very moist and not dry. They use wheat for their bun. The aioli sauce and bits of jalapeños with cheese was very enjoyable! I had their strawberry lemonade but it was sweet. As the ice melted a little, it was much better! They still have their soft serve and still good. Chili with cheese and fresh onions is still a fave. They now use a vending type machine with touch screen display for multiple choice sodas and of course, water. Much better experience than previous times I have gone here. Good job! I will be back!
Salina M.
Place rating: 2 Tracy, CA
I used to love coming here just for the fries when I lived out here. Came here again for the same thing. Fries for me and tropical tea for my daughter. The fries were barely warm. Went inside to inform them and got new fries. No apology though. Then on the way home noticed that we never got a straw for the tea. I think that’s my last time here.
Hector P.
Place rating: 4 Fremont, CA
The Ultimate chicken grill was good. But the fries were REALLY salty. There’s usually no line at the drive-thru, I usually get my food quickly. Overall good experience.
Jose F.
Place rating: 1 Union City, CA
So I go to Wendys for my second time I was very excited to get the 4 for $ 4 meal. Which included chicken nuggets fries a drink and a cheeseburger. There was a very nice lady who helped me out in the drive thru window, she tells me that she is waiting on my fries. When a young man comes and I see him accidently dumping my fries on the counter. It was not a big problem until I saw him pick up my fries from the counter with his dirty hands and put them back on the bag. I’m pretty sure hundreds of people and customers touch that counter with their dirty hands. The young man knew he messed up because he noticed that I saw him do that I was going to complain but I was on my lunch break and I had no time for that. Am I ever going to go back to that Wendys? I am pretty sure I’m not, it is very sad because I really like Wendys and it is somewhat close to my job.
L R.
Place rating: 1 Union City, CA
Service sucks! One car in drive through, waited 10 minutes to get to the window. Pull up and pay, get everything except caesar salad, wait a few minutes more, then another employee asks me to pay again, wait another 5 minutes and finally get my salads… Make it home and end up with a caesar salad without caesar dressing and chili with no crackers :(
Dee P.
Place rating: 2 Union City, CA
BEWARE… before you buy food here, observe the employees to make sure they’re not ill. My husband bought 3 salads and 2 bacon/blue cheese burgers. When he got home I questioned why my daughter got a burger instead of a salad like she wanted. She answered that she saw a kid, behind the counter making the salads, and while doing so, he was coughing and hacking making no move to avoid the food. My husband, other daughter and son ate their salads, my other daughter and I ate our burgers which were quite tasty. NOW, HOWEVER, MYSON, DAUGHTERANDHUSBANDAREILLWITHHORRIBLECOLDS… Not happy with this Wendys!!!
Brian N.
Place rating: 5 San Jose, CA
Love Wendy’s. The Value Menu at Wendy’s is better than any fast food place. I love that you can get things like Chili and Baked Potatoes. Burger buns here are always soft and fresh. Food is hot. The meat always tastes juicy by fast food burger standards. Absolutely love the food here!
Maria M.
Place rating: 1 Fremont, CA
I have decided that I am not going to give them my business ever again. They are always consistently UNFRIENDLY& the last time we went thru the drive-thru, the guy just gave us our food and didn’t even say thank you come again, so we sat there thinking that there was more food coming so I had to yell out at him if we were done and he just said nodded his head from inside. Even when we were helped by the Managers, they were also never smiling, never friendly and acted like they did not want to be at work and gave off negative energy. I give them 1 Star for the 1 Time a filipina manager helped us and she was totally welcoming, nice and great. The Wendy’s in Fremont(off of Blacow) employees at least say Thank you and give normal customer service… so basically, Wendy’s, Newark Blvd can kiss my BUTT!
Toni C.
Place rating: 1 Union City, CA
I love Wendy’s, they have really good fast food. Except this location, on multiple occasions they forget to add some ingredients to my order or forget something that I order. One example, bacon. The one key ingredient that makes up any BACON cheeseburger. We always go through the drive thru, when we came here last night and took a look inside, the people working there seemed to be joking/messing around. Had this for dinner last night and got food poisoning. Never coming here again.
Bugs B.
Place rating: 3 Fremont, CA
Came here after leaving the McDonald’s across the street after waiting for someone to take my order for several minutes. At Wendy’s, my order was taken instantly, and my food ready in under a minute. I’m hooked on Wendy’s chilli, with the cheese and onions. I get the large. They have some interesting salad options, and their salads are better than McDonald’s. If money is tight, the chilli and the Jr. Deluxe burgers are a great value. Inside, around the 1:00pm hour, the tables needed cleaning, and the floor needed to be swept. Lately I go through the drivethrough and eat in my car to avoid the not-so-clean dining room. Outside, there’s a HUGE pothole in the drivethrough lane, just before the turn in front of the sign where they take your order. Seriously, Wendy’s, fix your pothole! But I’m still giving three stars, because I really like their food and they take and fill my order quickly, which is more than I can say for McDonald’s. The only mistake they’ve made here is that one time I ordered a Jr. Bacon Cheeseburger Deluxe, and I got just a Jr. Cheeseburger Deluxe with no bacon. Still, three stars!
Steven B.
Place rating: 1 Hayward, CA
Food is fine when prepared correctly. I don’t know if its an off day for them but I won’t be coming back. The staff is horrible. Our cashier was not present at the register until someone called her to the front. Food came out slow and the girl forgot an order of chicken nuggets, did not offer us sauce and did not make our drink order until we had to bring it to their attention. The baconater burger was made incorrectly with only a single patty of beef & with veggies which it does not come with. The spicy chicken sandwich was made with the regular chicken and did not have tomatoes. Chicken nuggets have been sitting for awhile, the breading on the outside was dry & overcooked. Fries were fresh at least and the only pleasant part of our meal. Lesson learned, I’ll take the 7 – 10 minute drive to the Auto Mall location.
Dano G.
Place rating: 4 Milpitas, CA
I texted my mom if she was still coming over, to which she replied«At Wendy’s, be over soon.» So, instead of wait, I headed over to my sister in-law Wendy’s house, which is a five minute drive, to save my mom the trip. I was wrong, she was at this place.
Sunil R.
Place rating: 3 San Francisco, CA
Wendy’s used to my favorite chain a long time ago. It is still a decent option for burgers and their milkshakes are very good.
Blaire A.
Place rating: 1 Union City, CA
They threatened to tow my car very rudely, which I suppose is due to the reason that people from other stores park in their spots but it’s not like people really dine in, now do they? Jerks.
Stephen V.
Place rating: 1 Newark, CA
The food is fine. It’s the same as any other Wendy’s that I’ve been to. The problem here are some of the employees. You have a 50⁄50 chance in getting attitude with your order. One younger female cashier in particular is a problem. I’ve dealt with her a few times I’ve visited this location with one being really memorable. I placed my usual order(one of the combo meals) and when she repeated it back to me I told her she had gotten it wrong. I expected her to just change it as I thought its a pretty simple thing to resolve. Instead she apathetically says to me that she already entered it. I explained to her just void it and enter the right order. She had a look of ambivalence so I’m not entirely sure if she’s refusing or unable. I’m bewildered at this point and just decide to walk out. I don’t want to have to get agitated over ordering a burger and fries.
Kyra S.
Place rating: 3 Union City, CA
I like Wendys food I like the salads there really good I like the potatoes my husband loves the chili the chicken nuggets are very juicy for fast food. I don’t like some of the people’s attitude leave alot to be desired I don’t find them friendly.
Victor G.
Place rating: 3 Oakland, CA
wendy’s has an interesting value meal. a good chance to try out the food without spending a lot of dough. eats: fries(.99) –crispy outer, mushy innards, texture so so –sizewise, bigger than shoestring, smaller than regular –eea salt makes fries tastier, nuggets(5/) –texture not chicken meat like. bland taste, crumbs: –portabello burger now available –service not a problem, slight wait.
Runner L.
Place rating: 5 Fremont, CA
Juicy steak burger. Really worth the price.
Amy C.
Place rating: 4 Newark, CA
I used to go to Wendy’s back in MS with my friend/employee. We would like treat each other Wendy’s for our bdays. Then whenever Burger King opened up in our lil town; we started going there instead. So it’s been awhile since I’ve been to a Wendy’s & today had a craving for some chicken sandwich so went there to get lunch after work. Ordered the Asiago Ranch Style Chicken Sandwich & Frosty Float. Yummy! I think I will switch back to Wendy’s now. :)