Proof

OTG Management at Newark has been ripping off credit card paying customers. They are running a scam there. There are numerous complaints that they are using the iPads to make duplicate charges. My credit card was charged six times for various amounts, and I am fighting the charges.
There are numerous Tripadvisor reviews also of other OTG Management restaurants in Newark airport about this credit card overcharging. Just Google it. I can’t believe they are scamming so many travelers and making money off those who don’t realize it.

Garbage breakfast. Rubbery eggs. Girlfriend ordered an egg sandwich with salmon that came salmon-​free. Service (that you pay for in advance) was awful to non-​existent. Can’t wait to use the bathroom later to get this out of me. iPad concept demented and slower than talking to a person. STAY AWAY. Better food in prison.

First off, this place sucks. It’s worth spending the money on junk food and filling up on that than eating here. The prices are outrageous!!! I got a burger and beer, $ 30.00. My wife got some sort of grilled cheese sandwich and coke for $ 18. My burger wasn’t terrible, but it didn’t come with the spicy mayo like it was supposed to and the beer that came with it was some sort of cheap beer. I would of thought that for $ 30 I would of at least been able to choose what beer I would get. My wife was very unhappy with her meal. Her sandwich was not good at all. The bread was Texas toast which is bland in the first place and they used the heel of the bread for her sandwich. I’m sorry but you should only do that sort of shit at home! Not when you’re paying $ 12 for a sandwich that is already extremely overpriced.
Please just do yourself a favor and don’t give this restaurant any more money. It is truly awful.

Bit expensive, even for airport food, but at least the food resembles the iPad photos, mostly. Hate pre-​tipping food-​runners, though (because let’s be real; they’re not servers if you’re interacting with an app to order your meal), with blind faith that your service might be good. Anyway, you can sit up at the spacious bar or plug into one of the tables in the center section. There’s plenty of bar seating and an iPad right in front of you, great for solo travelers who don’t want to make uncomfortable conversation. Portion size is pretty decent, and food sourcing is commendable, e.g. bread for sandwiches and French toast from Balthazar, Pat LaFrieda burgers, etc.). Not a bad option, but if you go the other direction in the terminal, there are far more interesting choices for breakfast with similar sourcing, like the French restaurant, toward the Jamba Juice and the Auntie Anne’s (which serves PRETZEL SAUSAGE EGG SANDWICHES, btw). In short, Proof is pricey, but «aight.»

Not for breakfast, very slow, poor service and they need a lesson on what constitutes bacon, NOT RECOMMENDED for breakfast

When we arrived at EWR, we were running late, our flight was cancelled and we wrer on stand by. No time to go out to restaurant so when we finally go settled, my boss and I wanted something good to eat and we saw Proof! I am sooooo glad we stopped and took a set.
Its so easy to place your order because they provide each person with a iPad for your ordering pleasure! We placed our orders and paid. Our drinks came out and within a matter of minutes my pizza was being place in front of me! I would eat at Proof again! Great Food!

Great place to rejuvenate after a redeye. Cool ordering system, comfortable seats and charging. I just had the yogurt parfait and I was really surprised at how GOOD it was. Granted it was $ 12 and fairly small, but overall worth it IMO.

Bullet Manhattan… $ 20
«Recommended» gratuity… $ 3.60
Giving up after 5 minutes on the ordering Ipad… Worthless

You have a flight at 630 in the morning for business. You have already been up packing since 2 and made it to the airport ridiculously early like the airlines want. But with all that rushing when did you eat? Thankfully Proof opens at 5AM. It’s open atmosphere is brightly lit and inviting. You can either sit at the bar or choose a table which are contoured, lending to a feeling of privacy and relaxation. This is definitely impressive considering you are actually in the middle of the concourse. At each seating position you have an iPad to order your food, pay your bill and even check your flight status. The food was pricey but good. I didn’t have to stress over my flight because the iPad monitored it for me. This is a great way to start your day allowing you to prepare for the work ahead.

Chair — bolted to the bar.
Ordering a drink — here, tell it to the iPad.
Want to buy something else? Watch this commercial first.
This isn’t a bar, its a post industrial alcohol assembly line tailored to the commercial interests and devoid of human interaction.
Might as well be sushi on a conveyor belt.
Booooo!

Bad food, bad service, dumb concept this place has it all!
It’s airport food, but it looked better than most so after taking a later flight I had to sit for awhile and kill time I came here. Of course everything is grossly over priced, that is to be expected.
You have to order thru an iPad, which is easy enough to figure out but I noticed some older people, some foreigners, etc. really struggled with this system. Yes, I know it is 2015 but the point of a bar is to talk to people and maybe even interact with the people serving you. THE HORROR!
It took forever to get my beer after placing the order on the ipad, other’s who arrived after me were served, I had to flag the bartender down and ask if I could eventually get my beer. Honestly the bartenders are nothing more than beverage bringers, they do nothing else. No service, no smile, no «hi», nothing. Having been there done that, this just doesn’t warrant great tips for me. You don’t talk to me, you don’t take my order and you don’t check in on me at all, you don’t get 20% for opening a bottle and bullshitting with your friends behind the bar.
I ordered the mushroom pizza, it took 45 minutes to come out (which is a huge negative if you are in an airport and have to catch a flight) While it tasted kind of ok, the crust was literally translucent and fell apart, it was mush, obviously made on the fly. It was just gross. Not that the bartender would know, because he never asked or apologized for the wait.
For a $ 7.10 beer, $ 14 pizza, absolutely zero service I would rather go to the fast food joints where at least you can talk to another human being. Call me old fashioned, but a bar is supposed to be a bar, not
.
PS– They only take cards, I had .98 cents after some vouchers and I had to pay with a card, they wouldn’t take a dollar. And they also double charged the tip so he gave himself an extra tip charging me twice for the tip I left.

This was such a great place to land after a red eye from San Francisco. Convenient iPad ordering, outlets right across from my gate, and a number of healthy food choices. I ended up with a smoothie and an order of sausage… the smoothie for health purposes and the sausage because hey… I’m on vacation so give me all the sausages (that’s what she said).
Wifi in the airport is good (but only comped for 30 minutes).
The Manager Tom’s service was EXCELLENT. I felt very at home and relaxed sitting at my little bar spot. He even came around with complimentary dark chocolate caramels after breakfast! What more can a gal ask for.
I don’t know when I will stop over in Newark again… but if I do you will find me here :)

This was my 5^th or 6^th experience with the self-​serve iPads that have begun to take over EWR, and I have to say it was my best experience thus far. It seems this place has a couple of different locations; to clarify, I sat at one of the «island bars» in the middle of the terminal; not in the «restaurant» off to the side.
I was able to get a seat at the bar immediately at 7:15am on a Wednesday, and quickly put my order through. Being a former waitress and always being cognizant of tipping, I forgot the tip was automatically added and didn’t even realize it was until after I put my payment through. I really wish they would at least enable a pop-​up window for the tipping, and preferably, after you’re done with your meal (have everyone on a tab instead of having to pay before your order goes to the kitchen).
The bartender was very pleasant and attentive. I quickly had my coffee, and even though I selected «no milk» on the iPad, he asked if I needed any anyway. My food came out very quickly, and he immediately came to check on me and asked if I wanted salt, pepper or hot sauce (the food was delivered with a small bottle of ketchup). I asked for all three, and he gave me my choice of Tabasco or sriracha, which was nice.
The food was just ok. I would have appreciated a little more bacon and tomato in my $ 15 bacon and tomato omelette. Both ingredients were used sparingly. The potatoes on the side were a bit lacking; clearly having sat for a while and some crispy, some mushy.
During my meal, the bartender dropped off a complimentary individually wrapped chocolate covered cookie, a very nice touch and a snack I can take on the plane.
The ambiance overall is pretty nice; pleasant music playing from above and nice décor. The three TVs above the bar would have served me better if the closed captioning was on, though.
Overall, I’ll be back the next time I’m flying for business.

Good hip music, plenty of servers (on their phones), probably as a result that the iPad ordering system leaves you and them hanging. Turkey wrap w pancetta was good, and a salad instead of fries on the side was appreciated. No refills offered… I guess I could have asked Siri.
If you got time to burn at the gate, enjoy the well lit dining in the United terminal, in a rush or on a budget… keeping walking with your roller bag.

OTG Management owns all terminal C restaurants. Will take over A & B soon.
Already own other airports. All airports will start looking the same.
On the plus side prices seem lower and quality higher and more consistent.
Everyone hates the IPad but get with it. If you can operate an IPhone your good!

Unreal!!! $ 15.50 for the world’s WORST «chicken club» with wilted iceberg on white bread. The people behind the counter are more caught up in conversations with the waitress from the restaurant than they are the customers. Of Course, when I got there they were OUT of turkey and OUT of pastrami. I cannot even express my complete disgust. Why is this pathetic airport so far behind the times? This is a disgusting catered outlet offering nothing in terms of food or service. So embarrassing. I cannot believe how expensive this dump is!

Based on previous reviews I’m assuming we were lucky and actually got served by a waitress. She was super kind and polite.
I loved the fact that they had grape fruit juice and it was pretty good.
The menu is short and sweet and a lot there didn’t appeal to me but I went with a spinach salad regardless. It was really yummy and I loved the mushrooms, egg yolk & bacon which came with it.
Not sure if I’ll ever be back. Will depend on flights etc. However my experience was enjoyable!

Located in the United Airline terminal, Proof is an establishment that with just a few tweeks could be a very good spot.
My spouse and I stopped here for breakfast on our way back to the west coast. After being seated we noticed that to order food, one had to use an Ipad. Now, Proof isn’t the only place that does this. I encountered this in Minneapolis and find it very novel.
Perhaps even more novel is that you can pay with airline points! Not a bad idea, unless of course the price of food is out of sync with the cost of your points! Let the buyer beware!
And let the buyer beware too of those Ipads! The first one I tried did not work… nor the second one… and the third one on the table had major issues as well. In fact, it took a waitress 10 minutes to get ours working! She could have taken our order and the meal would be mostly cooked by the time she was finished! Consider this important, Proof: If you’re going to have technology as your interface (most especially in an airport where time can be crucial) make sure it works!
Speaking of working, the food works well. The prices are a bit steep but everything came out hot and the presentation was decent. While I suspect that a number of things are microwaved, at the end of the day it’s a whole lot better having someone serve you than not.
Will I return here? Perhaps.

I’m quite pleased because my flight was just delayed by 4 hours (yes I’m about to murder someone) and this place is much cleaner than the gate they have all of us waiting at (aka a disgusting construction zone). I kinda like the ordering system. The idea is that you don’t have to wait on your bill if you’re in a rush! And it was pretty intuitive so although I did need a 1 minute tutorial, I could’ve definitely figured it out on my own. And my wine was almost reasonably priced. And it’s yummy. The server was nice. Very nice. Not only did she plug my laptop in behind the bar but she gave me a free glass of wine!!! The music is also really nice! Thanks proof for making my layover less miserable.

The ordering system here is so annoying. Place your order on an iPad after the waitress takes 10 minutes explaining to you how it works?! Are you kidding me? How about getting rid of the silly tablets and taking my order like a human being instead of a robot?
Also, here’s a fun exchange for your amusement:
Us: «Could we just have an order of fries?»
Server: «Sure. If you order a sandwich.»
Us: «But we don’t want a sandwich. We just want an order of fries.»
Server:” Sorry, we don’t offer sides.” How stupid.
Lastly, I asked while attempting to find this joint on Unilocal,«What’s the name of this place?» Our waitress literally did not know the name of the restaurant in which she was working. But she had no problem giving herself an unauthorized 18% tip.