I used to come here regularly for manicures, pedicures and eyebrow waxes. I’ve been coming in less and less frequently and I can definitively say today is the last time I will come here. My technician was on his phone the ENTIRE time he did my pedicure. My water was cold, he did a terrible job on my cuticles and I actually had to ask him for a cut down. I had an appointment and still had to wait. While making the appointment the woman on the phone was incredibly rude. It’s such a shame this place has gone so down hill. Go elsewhere if you can
Jenn I.
Place rating: 1 Newark, DE
I got a gel manicure here on a Friday and by Monday the polish changed colors and began peeling off my nails. I removed the polish since it was unattractive and annoying by simply peeling it up, clearly a layer was not properly applied(the man who did my nails was texting the entire time). I brought the peeled color changed polish in and instead of being helpful I was screamed at and told that was the original color, although it was not. I demanded a new gel and he said he would only do the same color– why would I want that after what happened last time?! After convincing I was repainted– he walked away when my hands were in the UV light and would not make eye contact with me. Yes he did the right thing by fixing my nails, but with no effort or respect. This place has lost my business.
Steven G.
Place rating: 1 Ocean City, MD
Horrible experience and they hate Americans. Funny when someone doesn’t know you speak their language and you hear them making fun of their customers. While my wife was getting her nails and toes done I heard them talking back and forth laughing about how fat and stupid one woman was who was getting her nails done. A man I believe named Kevin said he didn’t care about the pig just get her done as soon as possible and take her money before she spends it on donuts. Then went on to say the fat pig was making his nail salon stink. I leaned over to tell my wife and her face was in shock, I think they figured it out very fast but I spoke up then said the comments were unbelievable and we were going to leave. Then all of a sudden they were very nice but never again will they get our business. Boycott this salon, they think Americans are pigs and we stink I hope they shut down. I thought being prejudice wasn’t something to be proud of but this Salon is very proud and out spoken about hating Americans. Go to PT Nails & Spa, must nicer, right around the corner, cheaper and they aren’t prejudice.
Megan F.
Place rating: 4 Rockville, MD
I just moved here and needed to get my lip waxed(it was getting fuzzy!). I chose this place randomly because of the location and my best friend’s name is KG(I was very spoiled in Orange County, CA, with prevalent and inexpensive nail/wax options… looks like there are less of those here). The employees were nice enough, the place looked clean, had several rooms in the back for waxing/etc., and they only charged $ 5 for a decent lip wax. I will probably be back for more waxing and pedicures.