CarMax

What an awesome experience! With Elizabeth and Dave they help us so much, will be back for a second car.

I bought a Volvo S60(2012) from car max about 2 months ago. In the first day of having the car, I realized the doors would only open if I was standing directly on the drivers side. Of course I brought the car back to car max where they told me «nothing could be done» and it was a specific problem with my model of Volvo. I decided to take it upon myself to call Volvo (car is still under manufacturers warranty). They brought the car in and had it fixed within a week. I was left with no rental from car max even though this all occurred within the first 30 days of purchase. Volvo ended up replacing the receiver, and all four door handles because of corrosion in the door handles.
Also, my Volvo logo was missing and I was sold the car like that. I had no clue. Luckily, Volvo put a new one on for me.
Bottom line, don’t buy a car from a dealer like this because even though the have a «no haggle» and a virtually pressure-​free selling environment, the salesman don’t know enough about these cars to be selling them. And when there was a problem, they didn’t do anything to fix it and rather said they would just let me trade in the car for a different one. Very frustrating.

What an awesome experience! I went in met with Damon, test drove several cars and drove off with my car 2 ½ hours later. Best car buying experience ever!!! I will definately do this again and highly recommend this place.

I sold my car to CarMax and was very pleased with the offer as well as the service. Tony and Mark were both very helpful and not pushy about my decision at all. However this place does fall short when it comes to purchasing a car from them… The sales person I had was so pushy and also nosey that I left because I was so annoyed. Also, when you call the number to speak to someone, it is not a good set up. I give this place 4 stars because selling a car to them is a good experience and it is very clean.

Even though I didn’t buy a car here, I still gave the place a 4. It was clean, the sales guy was nice. The main reason I visited was, it’s a good place to be able to test drive a bunch of different makes and models in one day.