I wanted to love the treats here but I didn’t. The customer service is great and the staff is very friendly and courteous. However, the macaroons just don’t do it for me. I had the vanilla, cookies and cream and the rose and they are just sweet and blah. The rose literally tasted like you were eating the flower and left a lingering unpleasant taste on your tongue. I will continue my search for the best macaroons.
Megan D.
Place rating: 4 East Elmhurst, NY
I was honestly surprised at how fresh these macaroons were. I always love the raspberry flavor and this one was perfect the consistency was amazing and the freshness was on point. I’d definitely come back.
Tom G.
Place rating: 3 Rutherford, NJ
I sometimes pass this WOOPS! counter inside the PABT at 40th Street while commuting to and from work. I saw something new that caught my eye that was labeled a ‘choux’ pronounce by them as ‘shoe’ which was a small cream puff in Chocolate, Vanilla and a few other favors with crumb cake like topping. I decided that I only want a taste test and got the one Vanilla flavor Choux I cut it open and the cream was a Vanilla custard like inside a thin flaky pastry that was crumb covered also in a thin layer. They are small with not a lot of cream inside it wasn’t even filled, two bites later and it was gone and have desire to try the others because there was nothing special to it. I also got some additional macarons of which they have about 15 or so of the more popular type flavor’s. which I found to always to be good, way better than the cream puff. And as Macarons go, better than say Paris Baguette but not has good as Macaron Café.
Harry H.
Place rating: 2 New York, NY
Wasn’t looking forward to weaving through PA at rush hour so was glad to find this spot is right inside the 8th Avenue entrance, with macarons front & center and packaged cookies around the side. Unfortunately the white chocolate coconut pecan cookie was really dry and crumbly… all in all, a really unattractive, beige-ish mass with little flavor or texture other than what must have been a pecan shell.
Kiesha G.
Place rating: 5 Bellevue, WA
These macarons were fresh and absolutely perfect. The raspberry and pistachio Classic flavors were excellent and the coconut was also exceptional. The lemon poppy could have had more zing, but the key here is the freshness, and perfect textures. These are winners. A jewel in Port Authority.
Lisa M.
Place rating: 5 Manhattan, NY
OMG!!! Have loved the high end Macaroon shops until I found WOOPS! Their macaroons are Amazing!!! Far superior to Laduree & Macaroon Café! Flavor selection is extensive! Traditional Nutella with Almond Cookie, coconut, lemon poppy are just the beginning of fabulous! FRESH. FRESH. FRESH… Moist & Delicious!
Sellina Y.
Place rating: 4 New York, NY
Hello native New Yorkers & tourists, welcome to macaron galore! I commute via Port Authority Bus Terminal at least five days a week and it is hard to miss this appealing stand. They have a gorgeous showcase of cookies and other treats. I have a weakness for macaroons and anything Nutella. My favorite flavors from this location includes: Nutella: p, old fashion Nutella(same filling as Nutela flavor + sugar-like cookie dough cookie), green tea, rose, and blueberry. Macarons are usually chewy and soft. I haven’t had a dry or crispy one thus far like those from Paris Baguette, a Korean chain bakery. Plus, I always see the staffs replenishing the showcase with fresh macarons. 1 star for customer service 1 star for selections 1 star quality 1 star for convience/ambiance. Looks chic but hard to avoid the high traffic of commuters, so there may be a small line. I’ve had mostly positive experiences here. They specialize in macarons and I give them an «A» for effort for try to craft other baked goodies. Unfortunately, I am not a fan of their giant cookies. I’d give them the last star if I can honestly say EVERYTHING was fresh. I picked up a dark chocolate chocolate chip cookie today but it tasted stale since the sticker read«sell by 10−4−15» and same goes with the red velvet cookies with cream cheese icing-like filling. I didn’t even realized it until I got home. Message to Woops: try not to sell any thing a day from expiration? I don’t want to pay $ 3.50 for a stale cookie and consider adding more fillings to the red velvet cookie or don’t bother at alL. The filling amount decreased over time, my cookie today had maybe two teaspoons worth… Such a tease for a giant cookie! The giant cookies are also too dry, diff needs a breverage for pairing, however that is not an option offered on the menu. Lastly, their caramel waffle cookies(stroopwafels) are worthy of writing home to mom about.
Michael H.
Place rating: 1 Ridgefield Park, NJ
Yeah, just passing by and saw a couple of flies running on top of the macs here. Disgusting. This is what happens when you have macarons NOT in a showcase. Woops, Hello? This is NYC, flies love it here! Especially sweet stuff! Now I know I’ll never try these. Pass it on!
Sean E.
Place rating: 4 Centerport, NY
I have to say, I’ve never had a bad cookie here. Never stale, never off-flavor, I’ve enjoyed every single one. That said, they’ve only recently gotten a little more adventurous in their flavors — up until lately, it’s all been very standard, and, while tasty, not too exciting. I can’t overstate though, they ARE quite good, and consistent as far as I can tell. Naturally, they are also expensive. Not surprisingly so, because they’re macarons. The regular cookies are fairly expensive too but I can’t comment on them, I’ve never had them. I just don’t know what people expect when they buy macarons; they’re a luxury treat at luxury prices, wherever you get them. As to service, the folks there are generally friendly and personable. I recall one person who mostly blinks, grunts, and hands you change, but everyone else is pretty fun to interact with.
Miao C.
Place rating: 4 KNICKERBOCKER, NY
Saw this stand at port authority and they looked so pretty that I wanted to try some. They’re not that cheap $ 15 for 6 or $ 2.75 for one. I tried the coconut, raspberry, Nutella, cookies and cream, coffee, and chocolate lavender. These were your standard macarons. They tasted the way they were supposed to and the texture was fine but nothing too outstanding. It didn’t wow me but they were good. You could taste each flavor and they were nice to look at. My favorite out of the bunch was coconut b/c there were actually pieces of toasted coconut flakes and it was really yummy. The one I liked the least was the cookies and cream, that one I couldn’t really taste the flavor that much.
Lulu C.
Place rating: 5 New York, NY
The macarons are so yummy. Lemon poppy seeds is way too delicious than you can imagine. Will keep coming back to get sweet treats!
Valerie C.
Place rating: 1 Guilford, CT
I ordered four different flavors of macarons: rose, strawberry, raspberry and red velvet. They looked great but then I took a bite. They were flat, undercooked(runny texture) and grainy. I can’t believe I paid $ 15 for this! What a waste. Stay away from this Woops, the product was nasty yucky.
Anne L.
Place rating: 3 Brooklyn, NY
Actually I went to the one in Bryant Park where they had the holiday shops. First time here. I was so excited to see that there was Cookies and Crème, Vanilla, and especially my favorite: Caramel. The macarons are $ 2.75 each. Although excited, I seemed disappointed. The macarons tasted average and it tasted plain. I wouldn’t come here again but it was worth a try.
Anuk F.
Place rating: 5 Matawan, NJ
Excellent Macaroons. They taste very good. Yummy! The shop is conveniently located on the ground floor of Port Authority Bus Terminal. The prices are the standard Macaroon rates. 6 for $ 15 and so forth. These are normal prices for Macaroons. The packaging and presentation is very good.
Jess P.
Place rating: 1 Bergen County, NJ
WOOPS! I shouldn’t have gotten anything from here! I noticed this new booth opened up in the second floor of the Port Authority and decided to check it out after work for a little commuting treat. Got a double chocolate cookie + one cookies and cream macaron. I wish I purchased another after work treat because the food here was not worth my money. The cookie was $ 3.50 + it was a decent size but it was not memorable at all. It tasted like a standard chocolate cookie and it’s just not worth getting. The macaon was $ 1.75& did taste good, if I need to get a last minute gift for anyone on my way home, I’ll consider getting more of these, but considering the price, I probably won’t. You’re better off getting something to eat at the Starbucks or in Duane Reade. I get that they probably had to up the prices because it’s in the Port Authority and clueless tourists will probably fall for the trap. I’ll stick to getting the $ 1.50 bag of popcorn next time I want something to eat while waiting on line.
David S.
Place rating: 4 Garfield, NJ
Macarons and Cookies! I have been walking past this place for two weeks in the middle of my hustle and bustle to work each day and I finally took the time to smell the macaroons. They have a great variety of macaroons — Vanilla, Dark Chocolate, Peanut Butter, Cookies N Cream, Pistachio, Green Tea, Passion Fruit, Coffee, Nutella, yea the list goes on and on! They also sell these little waffle cookies but I did not get any. I never had a macaroon before and after I had their Cookies N Cream macaroon, I might have set the bar really high because it was delicious! I can’t wait for my family to have the other 5 later! They look so hard on the outside but when you bite into them, it’s like a mini cake! a thin crunch, followed by some cake, followed by some cream filling in the middle! This is like a rich man’s Oreo! Now, I take it macaroons are a delicacy(since they have eluded me all my life) in terms of dessert and since we are in the city I can understand why they have the price tag they have… but it’s worth it! If you’re commuting to the city via PABT or going back home to Jersey, feel free to take some macaroons with you!