Windsor Court

I lived there with my 10 year old daughter, the building is collage campos. The average age there is 25. Smoking pot & all. No place if you over 30. The door staff are so nice! But the management office Is terrible !!!

I give this one star because the 1-​bedroom apartment we lived in was nice — no noise issues. This is actually in reference to Biltmore Plaza — the sister property of Windsor court, 2 blocks away and managed by the same company.
I have never been happier to leave a place. The doormen are not friendly, unless maybe you’ve lived there a while and bribed them well over the years. They don’t know how to take instructions clearly, and look at everyone like a criminal when they walk through the door. I had one incident where I left instructions for them to give my keys to someone. The guy didn’t understand my directions, which were pretty clear with both parties names on it, and refused to give my keys. My guests were stranded and had to get a nearby hotel, which I ended up paying for.
Now lets talk about management. They only care about money. The closet door in our bedroom was installed too tight, making it difficult to open and close the door. Eventually it chipped away at the bottom corner of the door so we called management to fix it. Sure enough the maintenance guys came up and saw that the doors were installed too tightly and LOOSENED THE OTHER ONE, while replacing the one with damage. What did w see on our rent invoice the following month? A charge for $ 120. I emailed the property manager to dispute it, and he asked me to call their office the following day. I called, left a message, and never heard back. Every month thereafter this charge was on our rental invoice, and was eventually deducted from my deposit. When they have your deposit they sort of have you hostage. A returned call or email would have at least shown some courtesy on their part.
Bottom line, I never felt like I was at ‘home’ when I lived there. I felt like I was paying entirely too much to live in someone else’s domain. Two doormen all day long is overkill, esp when they aren’t the friendliest. I’d prefer they put dogs there so at least you feel welcome when you get home! NYC has become an arrogant city with it’s rental prices and Ogden Cap is right at the heart of it.
Also, we paid a whopping $ 3455 for our one bedroom apartment, and noticed that they raised it to $ 4100 after we left. That is not just insanity, that is rape. Shame on this company. Nothing good will come of this place.

I’m posting this review because I know how difficult it can be to find a nice apt in NYC and I was a little scared off by some of the other reviews here. I’ve lived here for about a month now, and I’m very happy. The apartment is great. All of the appliances work perfectly, great AC/​heat unit, very clean building, nice staff, have never seen a roach. Yes, the building is full off 21 yos who have just graduated from college so if that is your age range you will fit right in. I am older and was hoping for something more quiet so that was the one thing that I was worried about. I really haven’t had any issues. One night the neighbors were having a very loud party, but when we asked them to quiet down, they immediately turned off the music. Other than that the apartment is very quiet. I never hear my neighbors talking, no one above me walking around, no pets barking, etc. The double windows are great and block out most of the noise. There are a lot of sirens however but that seems to be everywhere in midtown. Overall, love this building. The maintenance staff does a great job, and the apartment itself is large and beautiful!

I loved living here until the summer time. After paying exorbitant rent for a doorman/​amenities building — you would think you would have some extra perks.
The building has a beautiful rooftop and a pool. Residents have to pay $ 18 bucks to sit on the roof top per entry. Honestly, as a paying resident it’s a little crazy that I would have to pay the same amount to sit on the roof as any other guest from outside the building. My fiancé pays for the roof on a monthly basis ($ 60 per month in both the winter and summer) and he isn’t even given any free guest passes to take others to the roof with him. It’s a little ridiculous considering the fees and the rent of the building.
The roof was empty too! It’s honestly nothing special but on a hot summer NY day, it’s nice to be able to sit outside in a quiet area. I’m super disappointed with the management for not letting us access the top of the building that we are paying to live in. They shouldn’t advertise these amenities if they cost extra!
Another issue — pot is allowed in the building and management takes no steps to stop smokers from using it in their apartments. I’ve complained many times and management just tells me they will send out letters and emails go the floor. After 6 months, the smoking still has not stopped.
And finally, if the person in the apartment has a pet you will be able to head it walk around. It sounds like we have little mice on the floor above us because the pet is constantly running around.

Pro’s
— great location
— apartments are nice
— driveway is convenient
Con’s
— nobody has ever offered to help with big bags or packages despite so many door staff and I’ve been there for 2 years
— the gym staff are unwelcoming and nickle and dime you for everything
— you have to pay for access to the rooftop but its not open after 5:45 on the weekend and you can only bring 4 people up at a time even if you want to pay for them
— the roof closes on the weekends before sunset
— elevators suck
— over 40 people to tip on the holidays yet nobody is friendly ever
I suggest looking elsewhere in the area

lived there for a year and moved out as soon as my lease ended!
Pros —
–most of the doormen are amazing, very accommodating and personable. One woman not very accommodating, is pretty strict but mostly fine
–location is great
–apartments are beautiful with most having 2 bathrooms and mine had a terrace
Cons
–as others have said, the walls are paper thin, you will hear conversations, parties, music, people going to the bathroom… everything…
–most people in this bldg are in their 20’s and everyone seems to have parties and hallways wreak of pot — this may be a pro for you but wasn’t for me
–parties that start at 5am so if you require sleep, may not be the place
–maintenance is terrible, don’t ever expect anything to be fixed
I wish I lived here 15 years ago, would have had a blast, but guess I’m too old for this much excitement in my life. No one takes care of their units or w/​d either but again this stuff isn’t a concern for everyone.

The staff are extremely friendly and helpful. They always offer to bring large bag or boxes up for you. The Windsor court also has a very prompt maintenance team.

Do not live here. Unfriendly doormen (especially the red-​haired woman) with no flexibility to do anything outside of their very strict rules. (i.e. have to be two people in the lobby at all times, cannot open the mail room door that is 30 ft away; cannot do you a favor and print one page from the printer)
And I moved out a month and a half ago and I still don’t have my deposit back.
Renter beware!

Live here if you can, everyone is super nice and helpful it is worth every penny! Beware though, you have to pay extra to join the health club, swim in the pool or access the gym.

Hi Brian,
Thank you for your email. I am replying to ask when there will be a change to these now regular «NOTICES» of the elevators not working. I now have a pretty hefty collection of these emails. But I must say that these warm messages don’t help me sleep better at night.
In the past week I have been late to work repeatedly, had to walk 27 flights of stairs at 9am, and watched small children and young adults crying and being taken out of elevators by the fire department. Paying the thousands of dollars per month we pay to live in this building should allow us the knowledge and trust that when we leave for work at the normal time of 8/8:30 AM, we should not have much trouble taking the elevator downstairs and exiting the building without the interference of a 10 – 20 minute wait, a 30 floor walk or the pleasant surprise of the fire department and wailing children.
The modernization of the elevators has now taken more than a year. It has taken more than a year to replace 4 elevators. To date, only ONE ELEVATOR has been completed. So that is ONE elevator PER YEAR if I understand correctly. CAR C. This morning I took C downstairs. We couldn’t get the door to close so someone knew to push on it a certain way and adjust the weight to move the car. IS THIS NORMAL? IS THIS HOW A NEW CAR SHOULD WORK?
This year you had the audacity to raise our rent despite these atrocious living conditions. I use the word AUDACITY because it was recently used by a tenant I met in the elevator one morning who wanted to know if her rent would actually go up this year given this elevator problem and your complete inability and lackluster efforts to do anything to amend the situation. I was able to answer her (as were a few others) that YES your rent will go up this year despite these problems. To be exact, it will go up about $ 125 — you will argue — they will say ok how about $ 25 down or $ 50 down — which brings the rent up only $ 75 — $ 100. I get the game.
ENOUGH IS ENOUGH, no? At what point do you say to yourself, I feel foolish sending out an email every other day and posting notices on the walls to let the thousand disgruntled residents of 155 East 31^st St know that yes indeed you are correct… the elevator car you’re in right now isn’t moving because it’s stuck since we’ve been «modernizing» the elevators for the past year and we haven’t really gotten anywhere with it except to install this new key system that overloads the system on a daily basis and traps you in your own apartment on the 27^th floor. Sorry for the run on sentence. But lets be honest. I’m right. What are you waiting for, someone to get trapped and put a lawsuit on your hands? A code violation to be reported?
The question is what is the solution. We all pay more than enough for rent at Windsor Court so why don’t we use all this profit to make it right once and for all (replace all the elevators). AND in the meantime. I think a monetary credit and a lowering of the rent would be really helpful. Now THAT might help me sleep better at night.
All the best,
On Wed, Dec 7, 2011 at 6:42 PM, Brian Perna —
— wrote:
Dear 155 Residents —
Unfortunately, we are currently operating with an additional elevator out of service. We have Schindler working on the issue and hope to have it returned to service shortly.
There are still two cars operating, however all residents should expect slightly greater wait times. We also ask you to refrain from making multiple elevator requests from the call pads, since this could potentially overload the operating card and slow down services even greater.
In the event of an emergency please contact the concierge desk for further assistance and they will provide any necessary help.
Windsor Court Management
Ogden CAP Properties, LLC

I live here and im happy… This building is extremely convenient. Extremely close to the 6 subway, Gristedes market under the building (32^nd side), Chase bank next door, tons of restaurants and bars to choose from along 3^rd, and more!
pros:
extremely close to the 6
safe & secure with bellmen & security
friendly & helpful staff
Windsor cleaners inside building
washer & dry on each floor
spacious studio with a full size kitchen
pets allowed
roof top gym
circle drive way
cons:
elevators are slow (specifically riding down)
walls are thin

I visited a friend here, and was pretty impressed with the building. It is in a great location (31^st btw 3^rd & Lex), and the lobby is very spacious. They had a giant xmas tree, and I thought it looked beautiful.
Her 1-​bedroom apartment was very spacious as well. She has 2 bathrooms, and a great view of downtown Manhattan. It appeared as though they had recently renovated it. It seems like a nice, family-​friendly building to live in, if you can afford it.

I’ve been living in Windsor Court for 1 yr and I’m moving out shortly.
Let me start off with the pro’s
— Great location if you work on the east side of Manhattan (2 blocks from the 6) & neighborhood
— The roof and gym are nice if you belong
— Staff are friendly and helpful
— Circular driveway entrance
Con’s
— The walls are paper thin; I can literally hear everything that goes on in my neighbor’s apartment.
— The building on the 151 side has not yet been renovated (bathroom ceiling’s plaster is chipping and fixtures are older etc.)
— The elevators are slow and old /​frequently out of service
For the amount of money spent on rent, the quality just was not there. I am moving to Gramercy but they are lowering the rent.