Victoria’s Secret

Tomber sur un Victoria’s Secret en période de solde, c’est un peu le graal. Il y a deux ans, j’avais dévalisé l’endroit. J’y suis naturellement retourné lors de mon dernier séjour et… grande déception.
Les articles en promotions sont dans de grands bacs classés par tailles. C’est un fouilli incroyable, surtout que les gens jettent un peu les choses où ils veulent donc finalement, c’est un gros bazar: tout est mélangé.
Cette année, les collections en promo étaient essentiellement sportives… Ou dans des couleurs improbables (non, un soutif vert fluo, c’est pas forcément dans mes must have).
Même la collection non remisée né valait pas le coup, ce n’était peut être pas la bonne année…
Mention spéciale (elles méritent une étoile à elles-​seule) aux jeunes femmes qui s’occupent des cabines: elles sont fantastiques (ce sont elles qui vous installent en cabine, vous demandent votre prénom, vous explique qu’elles sont à votre service si nécessaire…).
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Had a good memory of some shopping there 2 years ago so, I decided to go back… and it was such a desappointment. The store is pretty messy, the sales are kind of lame (not so many choices and not so many cool stuff). However, the ladies in charge of the fitting rooms are really cool and made my experience at this store way better just by being themselves. They deserve a star just for them.

Nice store have been here after work and it was a bit too much. Coming here is definitely different. Sales representative are nice and pleasant. Greeting everyone coming in the store. Love the selection of gym wear; will come back just for that.

Nice variety of cotton and lace underwear during semi annual sale. Sales Associate are helpful but they could be a bit annoying with the ongoing pestering to see if I needed help. I purchased a pair of yoga leggings for $ 19.99 instead of $ 32 for 2; the cashier attempted to make me purchase a shirt but the cotton was so flimsy that I declined

i came here for the same reason any gal does: to re-​up my 5-​for-​$ 27 like i do every quarter bc the industrial washers in my laundromat have torn holes in all my draws
i very nearly fled this place after the 4^th overzealous employee in 5 minutes asked me if i was looking for anything special
please! leave me be i am just a humble panty shopper and would like to pick out my thongs by myself thanks
today i am haunted by ghost bra salespeople leaning over my shoulder and asking if i saw that there’s an additional section in the back. my life may never again know peace

I have been to this location several times but it’s not my favorite. It’s really hard to find an associate to help you and the store is almost always crazy busy. However, they sometimes has sales that the other VS doesn’t have, so if you are in the area and in the market for under goodies, do stop in and see if there is any good sales. On a side note, do make sure they don’t leave the security tag attached (they did it twice to me) and your goodies doesn’t have any holes… several times I have left only to see a hole when I get home.

Very much disappointed with this location. So I need to exchange the bras that I purchased cause there were too small. VS measured me and said my size is 32 and I’ve been buying 32 since then no complain. Until these 2 bras I bought somehow they feel smaller than usual I think maybe because it’s different style. So when I got there everybody keep coming and ask if I need help which I like. However when I got to the register this girl has no idea how to do exchange. I don’t have receipt and I cut the tag off already, which shouldn’t be a problem cause I paid with my cc. She keep asking the other girl who’s helping another customer next to me. She asked ooo how do you do this? she doesn’t have receipt and she already cut the tags? That alone showing me that this girl didn’t receive proper training. The girl on the next register trying to multitask helping customer and telling her what to do and yet she still didn’t get it to the point the switch position. Not only that after I finally got my exchange done, they didn’t bother wrapping the bras with the wrapping papers so just the bras inside the bag. Just imagine me carrying this bag around soho without the wrapping papers. I was so upset I didn’t want to ask for it anymore. No wonder why this place got bad reviews.

Went there to get a bombshell bra and had amazing help from a young woman name Ashley. She was super helpful and fill with energy.

If I could give 0 stars I would. Came at 9 am for the date with pink event. In the snow (yes). I called ahead and was told if they’re closed today they post on social media, nothing was ever posted… I called now and the associate laughed At me and said were closed were snowed in.

Today I went to this location and I was greeted by a sales associate who told me if I made a $ 75 purchase I would receive a $ 20 bonus card. I looked around for maybe 3 min total and nothing caught my eye. I was told the bonus card was good if you bought a gift card so I bought a $ 75 gift card only to find out they ran out of the $ 20 bonus cards. The whole reason I bought a gift card was to get the bonus. The manager Dairon did nothing for me and I left unsatisfied. I blame the management for not giving their staff proper info.

this location is so tiny. very narrow. its has a lot of great items tho. usually if i’m in the area i visit.

Everyone is so rude here. My friend asked for help to find a specific style in a specific size, and the lady told her to wait while she asked someone over intercom. After a while the lady left and there was no reply. She didn’t even tell my friend if there were any left at all, she just walked away and helped someone else. When she encountered my friend again, she still didn’t mention anything.
Then, when I was walking in this super crowded store, I accidentally bumped into a worker. I apologized SINCERELY and she sucked her teeth at me. Um, last time I remembered, you reply with, «it’s ok» or «I forgive you» or something that’s much nicer.
Lastly, my friends wanted to exchange some things but the ladies at the counter demanded an Id. One of my friends didn’t have hers on her, so the lady just rolled her eyes and said, you need it, instead of offering other options (such as letting me or my other friend make the exchange for her).
Overall, the workers here are looking at customers with the most condescending manner. They need to understand that people hype the brand and product, not them. Sorry if this was harsh, but the customer service is crap.

I’ve never seen terrible customer service like this before.
I was looking through the swim suit trying to look for my size. I saw a bikini top that I liked but it wasn’t my size so I asked the salesperson” do you have the size for this product? «She asked another person through the intercom and she said wait stand here people are checking. When I turned around to put the product back she walked away. I never got my answer. After 15 mins of searching for something else I finally found what I liked.
When I arrived at the cashier there was an Asian cashier that was beyond rude to us. She started grilling my friends and I.

This is a regular Victoria’s Secret in an area known for shopping. So, yes, with the high foot traffic, the store will be a bit packed and yes, the store is going to be a bit messy.
There are a lot of employees around willing to help you. I didnt want to dig through the drawers of panties to look for the color and size so I asked an employee. He got it for me right away without messing up the neatly folded panties. I couldn’t say the same for the drawer above as it looked ransacked…
This store is located between Houston and Prince streets. There used to be a VS on the SW corner of Prince but that has become a Victoria’s Secret Pink store…

Had a super helpful experience here today by Keena? Or Keana? It wasn’t written too clearly on the pink card they give you while helping you with finding the perfect bra. I was looking for a strapless bra with some oomph to wear with a lacey crop top to wear to a festival. We went through the pasties, gel stick ons, and she went from the front of the store to the back, and back again. She made various suggestions as to what would work and I even showed her the top that I bought and I eventually settled on a perfect bra. However they didn’t have the bra in the color I wanted which was surprising since its a popular location.

This sexy outlet in Soho is a delight to shop in !!
Service:
The girlis are very friendly and helpful. The variety of lingerie is of course amazing.
Products:
I love the swimwear and workout line, which are very well made are looking really good.
Am not too keen on the perfume too sweet and the packaging too pink and bright for my taste.
Store:
In general I really like Victoria Secret this Soho outlet is cute and comfortable to shop in.
If you want to have a really good Victoria Secret shopping experience than I recommend the 34^th st, Manhattan this several floor store’s variety is a dream.

I think the previous reviews complaining about poor service may have worked, because my experience was great!
I was greeted by all salespeople, they were all friendly and excited to show me the different deals and help find the right size.
Most importantly this location has a seriously stocked amount items, Ive been to some locations lately, and having a lot of sales, non sales, sports, and other varieties to choose from makes a big difference.
If I had to recommend a location in Manhattan, it would be this one!

Would give it zero stars if I could. My husband and I received the WORST service here today — there was so much wrong on so many levels and awful service by so many people that they need to fire pretty much everyone, as it was clear that atrocious behavior is acceptable there. To summarize the less offensive — a man stocking items practically knocked over my husband trying to get to another sales girl so he could sing her some lyrics to a song in the middle of the crowded sale area.
Then I tried to try on items and a woman stood there and stared at me blankly and then started screaming into her headset that «Jenny R will be right there! Jenny R is coming!» She did not even acknowledge my presence, despite me being six inches in front of her at the dressing room and ran past me to try and claim her sale. The worst was yet to come — the entire reason we were there is because my husband bought me a set for Christmas that shrank when I washed them according to the instructions before wearing them. We found the exact same ones (despite yet another sales guy telling us he had no idea where they were — though they were right near the cash register) and the original receipt. The girl who started out helping us was less than polite, and when I asked her if there was an issue with that particular set shrinking she shrugged her shoulders sad «I dunno, stuff happens.» And I said yes, but shouldn’t they not shrink if you wash according to the instructions and her reply was «Yeah, I guess.» Then she told us that the set we were exchanging for was more expensive, and that we owed her $ 6.
I said «it’s the exact same thing, correct?» And she said «yeah, but it’s ringing up more» and just stood there expecting me to pay and offering zero solution. I politely told her that I’d like to speak to a manager and she walked off — no apology and no reply. She came back with another woman who came back and said «what’s going on?» And I started to explain to her that we simply wanted to exchange a defective item and in the middle of my sentence she very rudely snapped «excuse me ma’am, I’m talking to her» — pet peeve, I hate being called ma’am by people clearly older than me, and she said it in the most patronizing way.
Then the two of them argued about whether the item was labeled incorrectly or not, which only added to the already unprofessional scene. Then the supervisor, who begrudgingly told me her name was Asma, tried to explain that the items were labeled incorrectly in the store, and I said that was what I had tried to explain to her when she very rudely interrupted me and told me to be quiet.
She said very loudly in front of a line full of people and other sales associates «you were screaming your head off at me and I was NOT rude to you! I was NOT RUDE!» which just made the situation reach a bizarre level of hostility.
I calmly told her that I was speaking to her in a normal tone and she continued to argue with me about how polite she was, the irony of the conversation clearly lost on her.
Then, when we were finally ready to go (or so we thought) my husband asked for the original receipt back. She barked «I gave it to you, I definitely gave it to you.» Then the first girl ran back and said «yeah, we definitely gave it to you.» My husband — who is the calmest and nicest person on the planet — also speaking in a normal tone, said «no, I am sure I do not have it» and the two of them ran around huffing and puffing and tearing the mess of a counter apart until, lo and behold, they found the receipt they had so vehemently claimed we had in a stack of discarded paper in front of them.
This was by far the worst service I’ve ever received, and that’s saying a lot coming from a New Yorker.

I’ve always liked Victoria’s Secret and buy the majority of my undergarments from here, and this location is well laid out and well merchandised. I was surprised how big it was, room after room.
There were a ton of fitting rooms and it was well laid out and a nice vibe with mostly flattering lighting (crucial when you’re practically naked trying bras on.) The associates were really nice and not over bearing. the girls at the registers taking each customers payments were conversing with themselves simultaneously, which didn’t really bother me at all, I just noticed.
Can’t beat the location and they were well stocked in every size– my biggest pet peeve is not having my size in stock at such a large store but it wasn’t a problem!

I am always a huge fan of Victoria Secrets. This shop is conveniently located near my office in SOHO. I have been in here a few times and the staff is always very helpful. The store has a bit of a small selection but usually has something to suit my needs. The store is well kept and well lit. The dressing rooms are comfortable with plenty of hooks, mirrors and good lighting. I come here a couple of times a month and feel comfortable giving this location 4 stars; I might have done 4.5 stars but 5 stars is such a high goal I try not to give those out much.

My sister has been raving about their new line of workout bras, so I popped up to see what all the hype was about. She’s right, they not only fit better, they also come in real bra sizes. I may be a convert.
I tried the bold and the angel — the bold was just too much for my frame. The angel on the other hand was the perfect fit. I have two and am contemplating buying every color they have.
The only thing you’ll need patience for is the staff manning the cashiers. They are truly painfully slow. Unlike the dressing room staff, who are super friendly and helpful.

La boutique est sublime et les conseillères sont très serviable. J’y suis allé en période de soldes et ces dernières furent très intéressantes. Le stand de parfum est fabuleux et les collections sont toutes disponibles

As a guy I can’t stop loving this place.
Excellent for gifts to friends and girlfriends especially with 3 for 33 $‘s it’s a winner. The more you buy your GF, the hotter she will look for you. That’s my motto at least and it’s a win win. Remember: Happy wife, happy life!!!
Also a good tip is to ask t staff to try different bra’s in the back of the store. You try 10 and they’ll find your exact size and models.
Then all you have to do is walk over to the different models a pick yourself a color or three.
Now remember your GF size and model-​name next time you pass and pick her up something nice. Put a note in that smartphone of yours!!!