Uni K WAX-Upper Westside

Don’t go, not worth the money!
I have been going to Uni K Wax for years at their downtown location, and I generally have a good experience. Not the case here.
I have recently started going to this location, UWS, as it is more convenient for me. Both times I have gone, I’ve had a bad experience. The waxer did not pull the hair from the roots, thus causing it to grow back quickly and causing painful, ingrown hairs. I decided to go back this time for a touch up, but because the hairs weren’t pulled by the root, 3 days later it looked as if I had never been waxed.
I decided this time to go in and speak with a manager. A manager wasn’t available, but the front desk assistant, who was very nice was, said he would try to help. He called many locations and couldn’t get in touch with a manager. He eventually called corporate. They told him: sorry, not sorry. Said I should fill out an incident report.
As a loyal customer for 10 years, I expect better. I expect a better waxing experience, and I also expect better customer service. I am appalled and will be taking my business elsewhere, to European Wax. I advise you do the same.

NOT a good experience. The waxer was unprofessional. Did a horrible job. I am covered in wax and I have to go get waxed again, because there are loads of areas she did not remove the hair. She said she couldn’t because i cold not contort to the uncomfortable position she wanted me to lie in. I have been waxing for 25 years. I have never had anyone ask me to lay in the positions she requested or give such an excuse. As an aside, i do yoga 5 days a week and i am extremely flexible.
There are loads of places to wax. This is NOT the place.

Maria! All I have to say. She was quick, efficient and gentle. Super nice and reall thorough. She gave me the best wax ive ever had ! I will definitely be back. Barely any irritation or pain afterwards– which is new for me because I have very sensitive skin. She clearly knows what she is doing. Thank you, Maria!

I went to uniKwax and was luckily paired with Maria. It was my first time with her. I’ve been waxing for about 3 years so I can say I know what to expect. She was professional, comforting and super fast. I got the full Brazilian (nothing to be left behind) I cannot stress how awesome she is. She was very polite, friendly and thorough. I’m such wuss with pain and she was so quick I was shocked when it was over. I was expecting to be in agony but I’m so thrilled and have found my waxing person! In the past unfortunately, I had to cut ties with another waxing company because my skin would be so raw but if anything I walked out feeling confident and great. DO SEE MARIA!!!
I recently tried Sarah. That women has Godspeed hands. She is so awesome for quick painless service. Totally polite and thorough. She is super patient and helps with the pain afterwards. These are my go to!

Lord have mercy. This is PAIN FREE wax. I repeat PAIN FREE. OMG nothing hurt I was so surprised. So I came in here for a brazilian wax I was originally planning on going to European Wax center but they were booked so I came to Uni K. The wax is a hard wax and they do not need to yank it off like other places, simply peel it off and that is where the magic happens. I was a bit scared since I havent gotten a brazilian in a while. I was preparing for it too hurt. I was so pleased with my brazilian i got an underarm wax. Heck! I would have waxed my toes if I had hair there. It was a very pleasant experience and I can not see myself going anywhere else.

THIS PLACE IS AMAZING! I never even thought it possible that waxing could be so painless! Not 100% painless because, hey its still a wax, but truly as close as you can get to it. I wanted to shout from the rooftops… will recommend it to anyone who will listen. I saw Jing, she was GREAT. Thorough, took her time, polite etc etc… definitely a convert.

Worst customer service. Inattentive receptionist and bad manner waxer. I recommend the one in Midtown East.

I decided to go here after a lot of searching on the Internet. I read the reviews on Unilocal & made an appointment online to see someone who was given great reviews. When I arrived that person was not working to my surprise. The person who did my wax was a nice person but she didn’t take the care as described for some of the other employees. I’m not sure if I will return the main reason being not being able to get an appointment with the person requested.

Made an appointment online to have a wax service with Jing, per a recommendation from a coworker. Received an email confirmation from Uni K that my appointment was set for 1pm with Jing.
When I walked into the center the receptionist was assisting another guest. When she got to me she was short with her tone but not unpleasant. I filled out the necessary paperwork and was about to go back with another technician. I asked if Jing would be doing my waxing and they said «no» and that they never received a request for it. I showed them my email confirmation and they continued to say that it didn’t hold true and that Jing was on a lunch. The staff offered no apologies or offers to have me wait for Jing to get off of lunch. I walked out of the appointment disappointed in Uni K wax. I heard many great things and it’s too bad they couldn’t live up to the hype.

Can’t recommend Maria highly enough –as others have said, the entire experience was quick, painless (… or as painless as it can get), and she was a wonderful combination of ruthless and kind. I find that it’s hard to find a technician who manages to be friendly without being TOO friendly, and efficient without being too curt. Maria manages to do it easily; I was lucky to be paired with her for my first time and I’ve already been back three times. Don’t intend to go anywhere else. The waiting room is also clean and has never been crowded or overwhelming, so it always feels discreet, too. Very reasonably priced for the Upper West Side, and the touch-​up offer is a bargain.

This place has «magic» wax … There was very little pain– It was almost painless.
The new location is very nice and clean .
My waxer Anna was kind and efficient .
My only reason for 4 stars instead of 5 is that the room was very small and it doesn’t leave much room to expand — in those awkward necessary butterfly positions –my leg was hitting the wall –and they also don’t seem clean up and ingrown hair .
Overall it’s a good place and the price is reasonable.

Started going to Uni K Wax UWS about 7 months ago… had Delia every time and was in love… she was amazing! Was professional, really into her job and guaranteed you would leave completely hairless. Very sad she’s not with the company anymore… not sure what I’ll do. Just tried Uni K Hells Kitchen and did not have a good experience. Bring back Delia! (Any one know where she went???)

Great waxing experience — staff is professional and accommodating. Service is above average. I definitely will be going back.

UNI K is the best waxing salon. Dalia is hands-​down the best hair removal specialist in NYC. TRUST ME, I know – I’ve been to all the «best» hair waxing chains in Manhattan including Shobha and EWC.
After months of negligence, Dalia removed all my hair for my Brazilian Bikini wax in less than 10 mins. The process was mostly painless. Dalia takes great care in her work and makes her clients feel totally comfortable during the process. I highly recommend her!
Kudos to Uni K on Columbus for fast and outstanding service, clean facilities, and the best wax experience a girl could ask for! Also the loyalty program keeps me coming back – I am a believer!

Finally a clean and affordable place to get a bikini wax on the UWS! I used to go to the same person for 7 years but moved neighborhoods and was nervous I wouldn’t find anyone as good as my original lady. Although I miss seeing her because she became a friend over the years, I’m happy that I have a new place near my apartment that is reasonably priced and professional. I tried European Wax Center a few times but it’s too expensive and they’re always pushing additional products which was annoying. Uni K is the best place in this entire area– trust me, I’ve tried most of them! And I’ve seen Delia both times who is a total sweetheart and makes a wax as painless as possible. Highly recommended!

First time at this new hair removal center. It’s clean and the staff is kind and welcoming. They offer a wide range of services and adjust to your preferences and the prices are comparable to surrounding area. They have an incentive program that building up to free services which is always a plus.
They use a strip-​less wax that works quickly and relatively painless.
I would easily recommend this business.