Quest Diagnostics in New York, NY

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Telephone:	+1 917-521-0370
Website:	www.questdiagnostics.com
Address:	607 W 168th St, New York, NY, 10032 b/t West 168th St & Broadway Washington Heights
Nearby public transportation stops & stations:	260 ft168th Street (A,C,1) 260 ft168th Street 0.3 mi163rd Street-Amsterdam Avenue (C)
Categories:	Diagnostic Services

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Accepts Insurance

Yes

Today

Today	8:00 am – 12:00 pm 1:00 pm – 4:30 pm Open now
Local time (New York)	09:28 Friday, 29 November 2024

Business hours

Monday	8:00 am – 12:00 pm 1:00 pm – 4:30 pm
Tuesday	8:00 am – 12:00 pm 1:00 pm – 4:30 pm
Wednesday	8:00 am – 12:00 pm 1:00 pm – 4:30 pm
Thursday	8:00 am – 12:00 pm 1:00 pm – 4:30 pm
Friday	8:00 am – 12:00 pm 1:00 pm – 4:30 pm
Saturday	–
Sunday	–

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5 reviews of Quest Diagnostics

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Roderick S.

Place rating: 1
New York, NY

This is the slowest quest I’ve been to they only have one person to attend 15 ppl and even the people dropping off specimens have to wait for everyone getting blood and other materials first. Either way I feel that there is no system to keep things moving especially in the afternoon when people are stopping after work there are a lot of ppl and only one lab tech to take care of everything not only is that bad for her but also the patients that need to wait 2 hrs to get a simple blood draw like me.

Michael K.

Place rating: 5
Hell's Kitchen, Manhattan, NY

Quick, no line AND only one person working. Very professional. I went to labcorp right near there before this and waited an hour before they told me I couldn’t get down what I needed to. I walked over to QUEST and was in and out within 20 minutes.

Francine R.

Place rating: 5
New York, NY

I initially didn’t want to come here because of the reviews I saw. Then this morning I went online to make an appointment because I figured it’s the closest location for me to get to and I couldn’t keep putting it off. Basically everything was pretty fast and easy from when I made the appointment online to leaving the location.
I arrived at this location and signed in about 10 minutes before my 9:45am appointment. Within a few minutes Kelvin informed me that I would be next which was reassuring and later called me to the room at my appointment time. There were other people there so I guess you could go in as a walk in if you wanted to and not have to wait that long. But it’s nice to know that this location respects appointment times if the patients are on time.
He was very polite and informative during the process. The waiting area was nice and clean as well as the room where my blood was drawn. I felt like he took the time and care needed and my appointment didn’t feel rushed. He also explained how I could get my results on the website which was very helpful and I later signed up for.

Eric B.

Place rating: 2
Manhattan, NY

The place is clean, but stepping through the door I was assaulted by a blaring tv at 8:30am. After 20 minutes, only one of the 7 people sitting in the waiting room had been brought in. apparently, there’s only one lab tech.
As a follow up, as I was waiting, I logged into the quest site and lodged a complaint. The next day I got a call from the manager who thanked me for contacting them, saying that they often don’t get feedback, and that he’d spoken to the woman. Gotta say, I respect that. Somebody seems to give a crap. Hopefully that young lady will learn that it’s not about her lazy ass, but, like every business, it’s a customer service business.

Carol B.

Place rating: 2
Ridgewood, Queens, NY

Not my favorite Quest location… however, this is one of those locations that «takes appointments»…Not that I needed one, because there was pretty much no one there.
This place is just a block or so from the A-train…so it’s also really easy to get to and it’s located right next to Columbia University.
The phlebotomist was good and quick, but the facility was pretty messy. There were used gauzes and band aids everywhere… GROSS.
I’d rather go to the location near 86^th Street… where it will be a little bit cleaner. Just saying.

Quest Diagnostics

New York, United States