Park Right

Do not park here! We arrived with a screenshot of the reservation with all information including date and cost. The employee tried to refuse us because we could not prove that we paid. Said the confirmation that stated the zero balance was not good enough. After many minutes of trying to reason with him he finally let us drop the car but said we «better have proof» of payment upon return. I asked could he not look to see our reservation in their system and he looked at me like I was an idiot and said they have no system that shows reservations. I then asked about the service they were supposed to offer that takes us to our hotel. He told me they do not offer that service and that it is an extra 30 dollar charge. Upon return the employee did not ask for our proof of payment and in speaking to two other couples waiting for their vehicle they said they had the same problem in the ride to their hotel but finally argued with the guy enough that he took them.

2.5 hours on a Saturday morning I parked here and they charged me $ 45! My Honda CRV is considered an oversize car here adding $ 10 to their rate of $ 35.
Beware!

Don’t park here! What a rip off! They fail to tell you that your car is oversize so they can charge another 10 bucks extra. It should be clearly marked? If it was I would have gone down the street to the pier where it is $ 35 all day.

Absolute worst NYC parking experience I’ve ever had. They charged me a $ 10 charge for an SUV despite leaving the car parked right on the street where I left it for them to take inside — with the window open and my keys dangling in the ignition. When I questioned the $ 10 surcharge the attendant was rude and discourteous plus threatening to charge me triple the price for questioning the policy! My experience seems consistent with the other negative posts here. I would actively avoid parking here even if you get what appears to be a good deal on the Best Parking app.

I recently used Park Right and very pleased with their services. I left my car in it’s parking near Yankee Stadium. I will absolutely be using it again.

Concerned about driving into NYC and storing my vehicle for a couple of days, I searched the web for parking options. This place was as advertised, and was great. I reserved online, paid the 2 day minimum, 2 days at $
. When I arrived on Saturday, they found my reservation, then promptly drove me to my hotel. I returned on Sunday evening, and within 5 minutes my car was retrieved and being driven out of the elevator. This location is within a few blocks of the Lincoln Tunnel exit into the city. They have several locations throughout the city.

We had booked our first ever cruise out of NYC and really were clueless when it came to the parking situation. Our travel agent found Park Right online and suggested them although he admitted he knew nothing about them nor had firsthand experience. We were a little leery after reading some of the other reviews about them online and on Facebook but after exploring other options in both NYC & NJ they had the best price and valet system.
Our reservations were made months in advance online. The process was quick and easy. However a few days before our travel date I tried to reach them and found online a number of phone listings for them, none of which seemed to go to a «business» and was unsuccessful in reaching anyone.
With no other back up plan in sight we used them anyway. When we arrived the procedure seemed a little hap hazard. We sat in the street (not off to the side as there weren’t any spots) for a good 10 minutes or so until we approached a guy outside moving cars who appeared to work there but wasn’t in uniform as to where/​what we should do. He immediately got a driver for us. A nice guy in uniform who had the worst breathe imaginable but was courteous and helpful nevertheless. He was prompting us to drive with him in the back, which was not how their website said this works nor did we know or feel comfortable driving to the port. After a few minutes of back and forth he ended up driving us there.
Upon arrival the line went around the corner but he said because of our special «status» with him we bypass all of that. He was right. The moment we pulled up valets at the port opened our doors, took our luggage and escorted us personally thru the indoor security. NO waiting at all!
During our cruise we meet other cruisers who said they used Park Right more then once with no problems.
Getting our car seemed to be a bit more organized although we did wait about 20 minutes for them to locate and dig it out and bring it down. Apparently they really pack the cars in there but you don’t get to see how the parking situation really is behind their closed doors. Fortunately for us we did a video walk around of our own in their presence prior to handing over the keys and again when we got our car so they knew we meant business from the get go. We had the same guy that took us to the port bring our car to us and he immediately started loading our bags and we were on a way in no time flat.
I have nothing really to base my experience on as this is the first time I’ve ever used a long term parking facility but I would use them again.

They did over $ 3,000 in damage to my car, which was captured on their surveillance video. They are refusing to pay, and I am taking them to court. Please avoid this garage, it is run by dishonest people.

Terrible parking garage. Charges for oversized vehicles for a sedan and minivan. Awful customer service. Avoid & save yourself a headache and park at icon instead.