Manhattan Women’s Medical

They had me waiting for two hours cold and naked in a room. The woman at the front was rude as hell and dismissive they took my card telling me I would be charged a co pay of fifty dollars and fraudulently charged me 375 dollars TWICE! It’s a four day weekend I have two kids and I am
Without money because they stole money from my account. I was so annoyed by the time They brought the receipt for me to sign I didn’t even notice because I was just so ready to go. FRAUD! FRAUD! FRAUD! They are thieves and I wish I would have read these reviews before going. They won’t be hearing the last from me. This def means war. LADIES BEWARE

I got at the office cuz I have appointment and then I went there then I waited for 1 hour for get HPV vaccine and then she said today no vaccine!!! Wtf they knew they didn’t have it but y they didn’t tell me. I waited for 1hour. Bad service and expensive!!!

I felt I had to write a review because everything written here is far too negative! I went to the office as a walk in and the doctor saw me within the hour. The office was very clean and the staff was friendly and professional.

STAY AWAY!!! FRAUD!
They made me pay 300 dollars for a regular check up, which I told them not to give me a pap since I got one the other month… they go ahead and do one anyways, before I could even stop them. Where to start…
The scam started by the two extremely rude secretaries telling me they called and my insurance was «closed» that day so I would have to pay all up front. Funny thing is, you don’t call my insurance, its all done via computer. I told them that then they figured it out… but only looked at my insurance didn’t write a claim. Then I had to pay for the pap test (one I didn’t ask for) then they proceed to tell me I’d have to pay to come back in and receive my results… So whatever I just make another appointment to pick up my results 2 weeks after.
My insurance calls me this week (2 weeks later) and tells me they don’t cover abortions because that was the claim they put it under… they were charging me 800 for this «abortion» that I apparently had, and the 300 for the visit and lab work. I WAS NEVER PREGNANT… what the hell?
So when I call to sort this out they two incompetent secretaries start to act all sketchy, hanging up the phone on me, telling me they aren’t open because of easter, which it was tuesday… telling me they don’t have a supervisor, hanging up on me like 2 876 349 more times, interrupting me while I was trying to explain myself, they kept handing the phone back and forth to one another while me speaking. They obviously were not trained properly, and evidently not very well educated (which is sad because they work in a doctors office). So they tell me to call the next day to see if the supervisor would be in, which was strange because they kept switching back and forth to yes we have a super to no we don’t…so the next day I call, they tell me they’re closed today and they are only open thursdays and Saturdays… which is a lie because the website clearly states that they’re open monday-​saturday 9am-​6pm. I told them this and she replied «I don’t deal with the advertisements…» Then after another hour of them passing the phone to one another, setting it down, putting me on hold midst me speaking, and hanging up on me she tells me that the supervisor is the Dr. that saw me. So naturally I ask «oh, so you don’t have an HR department?» poor thing obviously didn’t even know what HR was I had to explain to her what it was (they hire people like this?) Then proceeds to tell me a doctor will contact me tomorrow. I wasn’t aware that doctors were also trained in Human Resources. I will find out who hired these girls, and tell that person what a huge mistake they made (I recorded many conversations of them hanging up and being rude by the way.) I surprised people like that have a job, and I’m even more shocked they’re let in to work at an establishment where you need to be educated and polite. I should have read Unilocal first… so shame on me, but I can promise I will get all of this sorted out.
I’m concerned they don’t have a legal tab anywhere on their website or an alternative number such as a corporate number… they only have the number that leads to the receptionist.
I canceled my next appointment and told them I didn’t need my results nor will I be paying for them. I’m dealing with my insurance now about this fake abortion.
UPDATE: I have contacted and filed to the Better Business Bureau multiple times with multiple complaints.
From an A±F rating they have been scored a F. They have had 8 complaints, one of which have been responded to in 8 years. 6 complains are from fraudulent charges and the other 2 from poor service or customer service. Please please please file complaints on BBB they really do their best in reaching out and fixing the problem.

Worst experience ever. Scam, trick, coerce and scare you out of money. Doctor was incompetent. Will threaten with small claims court. Everyone with a similar experience should do the same.

This place is AWFUL. They charge you up front even if you just come in to get test results and pick up a prescription. The doctor saw me for all of 5 minutes yet I still got charged $ 150 — for nothing! Then I got lab bills (for tests I didn’t even ask them to run, btw) for an arm and a leg and I HAVE insurance. I cannot stand this place. The only thing going for them is that they are open on Saturday… I’m sure I can find another place.

I wish I would have read the reviews before going here. This place is awful. On top of waiting over an hour for every visit and ignorant staff, the doctor is the worst part. He is old, uncaring, rough, and complains throughout the entire already uncomfortable session. During a recent visit he continually said «I can’t see», «this isn’t working» etc. He even told me it was my fault and we may have to do it again! I paid $ 750, waited more than an hour, and was in pain the entire time. I have no desire, time, or money to do it again! He is AWFUL. I am writing this review in hopes that no one will go to him. I wish I would’ve known…

Do not go here for ANYTHING.
I dont know how to report them but I will find a way. They totally took advantage of me. Basically I went in on a Saturday and they said they coulndn’t verify my insurance and I need to pay up front.
SO now I’m trying to take it up with my insurance company but I know I’m going to be slammed with a bill even though we spend $ 1,300.
Fraud Fraud FRAUD

I wish I would have read these reviews BEFORE I went here. I was in a pinch and needed to see a gyn on a Saturday and made a last minute appt. When I got there I should have automatically left — every person that walked to the counter when I arrived was complaining about their copays. Now I too am in a battle with them to get reimbursed a $ 250 copay that I was not supposed to be charged…
The workers there are also incompetent. When I initially called and asked about my copay I was told I’d get a call back regarding amount — no call back. Then when I got there and gave them my information they needed to make multiple copies of my ID and insurance card because «it was misplaced.» Then when I was set up for a follow up appt I was told one day — given a reminder card with another day — and when I called to verify given a third date. The confusion was due to there being another patient there with my same name… So instead of them VERIFYING who I am they just pulled up the first name and gave me her info… NOT COOL.
Please save yourself the agony. Before I had insurance I just went to planned parenthood — yes the wait was forever — but I never had any cost problems or mistaken identity problems.

I went to this place because planned parenthood told me I’d be waiting for hours which I didn’t have time for and needed my birth control that day cuz it was the last day I could get it. I’m from LA and was staying in NYC for a month for work. I called to make a birth control appt. «birth control appt» My insurance is kaiser and they don’t accept them for some reason. So I had to pay outta pocket $ 250 for the dr visit. They said they had to do a pap, which I did not ask for but thought maybe it’s protocol and was apart of the $ 250. After they give me this prescription note and tell me to go down to Duane reade to get my Depo shot. Had to pay $ 70 for that. Then came back to get the shot and they say it’s $ 35 to give it to me. Nutss!!! 3 months later I get a bill in the mail saying I owe them $ 595 from labs and different things I never asked for. They are so shady!!! And the dr is like 70 yrs old. Wtf is he doing still practicing. He was so shaky when giving my pap.
Thumbs down!!! I advice everyone to read the filter reviews too. This place is just terrible and can’t believe its still open.

STAY AWAY.
I wondered how I got an appointment so fast, well it’s because it’s a terrible place to go. I waited forever, for far less than professional service.
They want you to come back for your results, just another way to get money from you, in 10 years I’ve never been asked to come back they either mail them to you or call. There is no need to go back after a normal pap smear.
And then here’s the kicker, they want you back every six months, that would be 4 trips to them throughout the year. Are you kidding me. I’m not paying you that much. I got suckered into going twice.
Find yourself another place to go, I’ve had better experience and service at a planned parenthood, I recommend that over this place any day.

Fraud.
I only went in for a pap smear which they told me I need to pay out of pocket, so I did, thinking that I can always file reimbursement as long as I get the statement.
They never gave me a statement. No matter how many times I went back for it, no matter what I tried, I even had my lawyer and insurance company arrange a couple conference calls with the clinic but all they could say was, «The billing department is not available» or «The clinic is closing early today. Call tomorrow».
After a couple months (still no statement) I got a notice from my insurance company telling me my claim has cleared. I looked online for my insurance activities to make sure what «claim» they are talking about… and found that the clinic had charged me another $ 9500 on top of the amount I had already paid upfront!!! If anybody wants to see my claim log to see that I am not making up this number, please message me and I will gladly send a screenshot to you.
I am filing fraud.

HORRIBLE! I also wish I could give this place 0 stars – I wish I had read these reviews before going! I went to this clinic to get the abortion pill – I was 5 ½ weeks. I should have known they were incompetent, since I’ve gotten this pill before. I was in the office for 4 hours altogether, really a long time to wait for a 5 minute procedure. On the phone they told me, since I have insurance, I would pay my $ 50 copay. When I showed up they said, Oh, your insurance doesn’t cover the medication, so that will be an additional $ 675. Why didn’t they tell me this on the phone? Because they are a SCAM OPERATION.
It gets worse. When I was given the pill, I was given both pills at once, told to rest for 20 minutes, and then could go. Of course they didn’t work! As I know from before, you’re supposed to take one pill, then the other a few days later. These people are STEALING people’s money. Now I have to find a reputable abortion provider, to have the whole thing done again. Was supposed to go back today for a checkup, but NO WAY I am ever going back there again. As another review said, why didn’t I just go to Planned Parenthood?!? I probably have to now anyway. I hope these reviews can save some people from a very bad experience. Peace

The asbolute worse experience ever. I’m going to report them to the public health department.

I totally agree with the other reviews, no one should ever go here. They make you wait hours and the office is dirty and very unorganized.

AVOID AT ALL COSTS!!!
Cause it will COST you. Horrid horrid horrid place. Went here just for a regular exam (pap smear) and birth control. I usually go to Planned Parenthood on Bleecker which is actually great but it’s hard to get an appointment unless you plan a few months in advance. So that’s why I ended up at this hell hole. Unfortunately I didn’t google this place otherwise I would have seen only negative reviews. I just looked on Unilocal and there were no reviews so now I felt obligated to protect other women from this place.
So I went here JUST to get birth control. I have no insurance and told the receptionist that. She told me «It will be just $ 250 and that includes everything.» So I had to pre-​pay because «you wouldn’t believe how many people leave without paying.» Well now I know why. I was told $ 250 only. Now a month later, they send me a bill for $ 200 more for lab fees. And to top it off, they sent me to get three totally unnecessary sonograms… which out of pocket cost me 900 bucks!!! So where does that leave me now…1,370 bucks out of my pocket! Of course the tests come back fine but they really made me scared that something was wrong with me. I feel like they are running a racket with the sonogram place because almost every woman in the damn waiting room was talking about sonogram this sonogram that. I’ve never seen that at a regular gyno. Super fishy.
Then they charged me $ 75 to hear my results which of course they didn’t even have. So obnoxious. The receptionist was rude. I had to wait TWO HOURS while they scrambled to get them faxed over. The doctor treated me like I was 8 years old. Super belittling. Basically a complete and total nightmare. I would definitely definitely NEVER GO HERE if you are UNINSURED. But honestly even if you have insurance there are much better doctors you could see… AT PLANNED PARENTHOOD! Hah. I’m pissed.