J. Scheer & Co.

I chose J. Scheer to clean my wedding dress after debating extensively between them and Madame Paulette (which was the company recommended to me). I can’t speak for Madame Paulette, but I can say that J. Scheer did a fabulous job. They charged me exactly what they said they would charge and the dress was returned to me exactly when they said that it would be. Everything is well cleaned and packaged and all the repairs that I requested were completed. I would absolutely recommend them.

My dress looks amazing, especially considering the way it looked when I sent it to be cleaned. I let my dress sit with dirt and wine stains for months before finally sending it to be cleaned at J. Scheer. Katy was great and let me know exactly what they would be doing and the amount of time it would take. All of the stains are virtually gone and they fixed all the tears from my bustle and people stepping on my gown.
I would definitely recommend them if you want a quality, detail oriented cleaner!

I was looking at my wedding dress today. I am so pleased! It looks like the day I bought it! Julie Burnsides was so helpful when I had questions about stains and their removal. I highly recommend them.

I got my Lela Rose wedding dress at Marina Morrison in San Francisco, and they recommended that I get it cleaned at J Scheer & Co.
Was I little bit wary about sending my gorgeous dress across the country to NYC, to be cleaned by people I had only spoken to over the phone? YES. But honestly, I was scared of having anyone clean my dress. We’ve all heard the horror stories…
In any case, I’m writing this review to let you know that my fears were completely unwarranted. The whole process with J Sheer was incredibly easy, and the customer service was excellent.
Here’s how it worked: They arranged for me to drop off my dress at my local UPS, and gave the store instructions on how to pack it correctly. They paid for the insurance and the cost of shipping. Once it had arrived in NYC, I received an e-​mail about the condition of my dress and their plan of action. The whole process did take a long time, about 3.5 months or so. But once the dress was ready they called me and sent me an e-​mail to arrange for shipping. When I realized I wasn’t going to be home when the dress was supposed to arrive, I called J Scheer and they got back to me right away with different shipping options. Katy Mayer was my contact there, and she was awesome and very on top of her game.
My dress arrived in a very study archival box and was wrapped in tissue paper. When I opened it up (using the white gloves they provided) it looked as beautiful as the day I got it. I was very, very relieved.
J Scheer isn’t cheap, but I found the price to be comparable to other high-​end cleaners in the Bay Area. I wouldn’t hesitate to recommend them to other brides, whether they’re in NYC or not.

:D:D Jonathan Scheer… thank you for being a motivating factor for me to log into Unilocal after a hiatus of 3+ years just so I can deliver my expression of SCHEER disappointment, regret, and shock at your company’s disreputable customer service practices. My Unilocal login attempts were quite the uphill battle after 3 years… so first and foremost… thank you truly for inspiring me and bringing out the best in me after very scheerly wiping away the single most precious memory a bride can hope for, and have reasonable expectation to materialize, during the planning process. Instead of kindly responding to my email request to describe the gown cleaning process to ensure my Priscilla of Boston sample dress would get the most pristine attention to detail, this company instead conserved quite the opposite and everlasting wedding memory for me when the Conservator proceeded to refuse me the explanation of standard procedure in gown cleaning, and explicitly told me to take my business elsewhere. As a result, this has set me back an entire month in my gown cleaning and alteration, as well as led to hysterical fits of laughter, tears, and scheer disarray. Of course you will remain in business, UES dollars travel quite deeply, and this will be a scheer speck on this company’s attempted grandiose image.
In spite of this, my soiled moment will be a scheer testament to one irrefutable fact — my dress may be soiled at the moment… sitting in your desolately scheer NYC basement… but this company has just royally soiled itself and its reputation in this process, and that’s the one memory I won’t be taking with me down the isle, and I thank you for that :)

I got my wedding dress at Vera Wang, and all the reps there recommended J Scheer for my wedding dress preservation. At first, I wanted to keep my options open on who to choose to do my dry cleaning. But after I did some research and went onto the J Scheer website, I realized this company truly does intricate work to make sure that your dress is taken care of.
When it came time to send my dress in to get cleaned and preserved, the process was extremely easy. Although I live in California, Katy from J Scheer was able to guide me through a very smooth process. All I had to do was drop off my dress to a UPS store, and they were able to take care of the shipping from there.
When I received my dress back, I was blown away at how carefully and beautifully wrapped my dress was. Everything was wrapped carefully in their special tissue paper, and boxed up extremely well.
Overall, I am very happy with my experience with J Scheer. Katy, and both Jonathon Scheer were a pleasure to work with. Their customer service here is top notch and so is their work!

J Scheer and Co came highly recommended to me and if you do a little research you’ll see that all the high end bridal gown designers recommend this company so it was an easy choice to send my wedding gown to them to be cleaned and preserved. My gown wasn’t in awful shape but it had definitely been worn well during my wedding and there were some dark black lines along the hem that I was sure probably wouldn’t come out.
Once I sent them my gown (made super easy — they’ll walk you through the process. They work with UPS stores and everything is pretty much taken care of for you.) the communication was great. Katy e-​mailed me to let me know they had received it and also that they would do their best on the black stains but there may be some light shadowing. I appreciated her letting me know up front.
My gown came back to me and I was very impressed. Beautiful archival packaging. It even comes with a set of white gloves in case you want to take your gown out of the box! The «light shadowing» was actually completely non-​existant. The gown looks brand new and beautiful. I am really happy I trusted them with my wedding gown and will definitely be recommending them to all my friends.

J Scheer and Company was recommended to me by Carolina Herrera. The ladies at the Bal Harbour store gave me a DVD and after watching it I understood why CH recommends them to their clients. As soon as I emailed them, they made arrangements at my nearby UPS store for my gown to be shipped to them. They mailed the appropriate shipping materials to the store and they even called and spoke to the UPS guy to ensure it was packed and handled appropriately. J Scheer paid for all shipping costs. They gave me a very detailed analysis of the damages and stains the gown had sustained (more than I realized!) and they repaired and cleaned every last one! I highly recommend this company to anyone looking for garment preservation (wedding gown or otherwise).

I sent my gorgeous organza Vera Wang ballgown to J. Scheer & Co. after my wedding. I was a little nervous since they were in New York, but my bridal consultant assured me that they were the only place she trusts and the best in the country. I’m so glad I listened! From the minute I spoke to the sales rep on the phone, I knew they knew what they were doing. They only work with wedding dresses and she knew exactly which dress I wore (even though I couldn’t remember the style-​oops). They arranged for me to drop it off at the UPS store and they paid for shipping there and back. While it was in their care, I got updates on the progress of my gown. My wedding was outdoors so the bottom of my gown was DISGUSTING! They let me know that there might be some light shadowing on the lining. But when I got it back, it looked AMAZING!!! I was able to open the box and use the cute little white gloves that came with it and to take it out and examine it. I was so excited to have a beautiful clean gown back and be able to open it up and see it. I had a wonderful experience with the people at J. Scheer and couldn’t have been happier with the way my dress looks!

Just got my beautiful Monique Lhuillier wedding gown back today from J. Scheer. Overall, my experience with them has been very positive. Great customer service. Both Judith or Katy have responded to my emails very quickly and were always up to date with my gown status. The gown itself has been cleaned, preserved, and repaired. there were a lot of tears from my skirt (embroidered ruffled rosettes – the Sunday Rose gown) that got repaired, and overall it is much cleaner than what it was before. The bottom of the skirt had dirt stains and it was dark, now it is a lot cleaner, but there are some shadowing so it’s not completely white like brand new. Overall, they did a great job of cleaning and repairing my gown almost back to how it originally was.
I trusted J. Scheer b/​c Monique Lhuillier Salon HIGHLY recommended them (my consultant who was the asst manager at Monique Lhuillier said their salon exclusively uses J. Scheer to clean their own gowns so I knew I was in good hands), and I am so glad I went with J. Scheer and Co. The entire process is quite lengthy, which took about 9 weeks long. They arranged for a driver to pick up my gown from ML salon and had it delivered via UPS to my home address once it was finished, free of charge.
When I got my gown back, it was packaged in a very large box wrapped in tissue with a pair of white gloves. They said you can open the box and check on your gown while using the white gloves they have provided. The box has a lid so it’s meant for your to re-​open, unlike the other companies where it’s in a sealed box. They recommend you place the box facing flat and not upright.
They are on the much more expensive side compared to other local wedding gown preservation companies, but I wouldn’t trust anyone else with my expensive couture wedding gown! I recommend preserving your couture designer gown with J. Scheer.

I wouldnt even give this place a star. They ruined a 15k wedding dress and the own Jonathan was nothing but rude. He has no clue what is going on in his own company that isn’t even in NYC. It looks like his employees took a scissor to my wedding dress that will now cost me 6k to fix and he was nothing but obnoxious, he thinks he is above you and doesnt want to be bothered. There is not customer service what so ever. I would never recommend giving him your wedding dress. After he ruined mine he didnt even apologize but yelled and accused me of doing damage to my dress. He is the worst person to deal with.

Fantastic experience with wedding gown cleaning and preservation! I contacted them to clean and preserve my Pronovias wedding gown. After receiving a quote (which depends on your gown, and best of all, includes shipping), they arranged a driver to pick up my gown from my Manhattan doorman. They kept me updated with emails regarding the cleaning process. 6 weeks later (earlier than quoted), I was called to finalize delivery. By that time I had moved to California. They arranged for (included «free» shipping price in initial quote) delivery to my new home, and my dress arrived safely, speedily, and in pristine condition! It arrived In an archival box with archival tissue packing and white cotton gloves to use when handling the gown (which they encourage you to examine every 18 months). Well worth every penny and I will recommend them to all my bridal friends!!!