Hudson Square Pharmacy

The pharmacists really don’t know what they’re doing. It’s pretty ridiculous.

THis is really the only place in the area of it’s kind so you have no choice but to shop there. That being said, it’s not the worst thing that ever happened. I really gave the 4 stars because of the staff, they are all really friendly and nice.
There are 2 things that bother me about this store
1. because it is the only store of it’s kind within a solid 5 – 6 radius in all directions it’s over priced. SOme thing are normal what you would expect. However I went in to get a small stuffed animal for a baby shot and it was almost $ 10 (it fit into almost any 8oz cup) it was no special character either so miss me with any licensing debates.
2. No cashback
They do have a large number of things there so it’s good for random household items.

Ran out of insulin, so I call these guys to fill the prescription. They said they didn’t have it but would happily have an order for me by the afternoon. I said are you sure? They said yes. I even made a special point of noting the urgency. They said they understood.
When I called back to check the delivery hadn’t come. When I asked for a ballpark timeframe, the same guy replied, «hey man– I don’t drive the truck.» When I called him on his dick move, he got even more confrontational.
This guy either isn’t smart enough to work the pharmacy (bc he would’ve understood the implications) or he’s just an asshole. Either way, I’m never going back.

I love this pharmacy. They’re usually very quick at filling prescriptions, but if they have to order, it’s usually only a day wait. Plus the prices on over the counter medications, vitamins, and other stuff is usually cheaper than what you’d find at Walgreen’s or Duane Reade.

Love this friendly, fast, efficient pharmacy! They don’t take long with prescriptions and have everything you could need in a neighborhood corner store!

Used this pharmacy to fill a prescription due to the fact it is next to where I work. The process was quick and painless. I was skeptical after reading other reviews that they would lose something but surely they didn’t. It was also my first time using their pharmacy. I also bought starburst & deodorant. –1 star for being a bit too expensive, but I would return if in a pinch

This is my go to place. They have everything, snacks, gifts, greeting cards etc. It’s not just a pharmacy, the line moves quick and the staff is courteous.

I love this pharmacy; it’s independently-​owned, they have a great selection of stuff, and they’re dog-​friendly. Although they’re not in my neighborhood, I’ve come in here a lot when I’m walking dogs – particularly Olive.
What I love about here is the variety of items they have on sale. I would always go here rather than a Duane Reade if I’m able to; I’d always rather support the little guy.

I am all for rooting for the neigborhood pharmacy however if after a months and months and months of refilling the pharmacist who you consulted with bunch of times still asks you ‘is this your first time here’ this is not a small pharmacy then.
I was prescrbried a typical antibiotic which they told me after a bunch of visits that needs a ‘preaproval?’ from my insurance. that caused a lot of headache.
A lot of unnecessary calls and emails took place for nothing .
I called my doctor and asked him to send the prescription to a CVS pharmacy.
After an hour or so CVS called me and said the prescription was ready for pickup.
They are disorganized (not cool for a pharmacy), not personable, not punctual.
They are the only pharmacy around my work, unfortunately I switched to elsewhere.

I dropped off a prescription for a simple antibiotic for a sinus infection at 2:05 today, a business day. The lady working in the pharmacy told me to return in twenty minutes. I left my insurance card with her.
I came back at 2:25 and, after I waited for five minutes, the pharmacist told me that their «system was down» for «just a minute» and that I could either wait a few more minutes to get my antibiotics or come back later to get it. I took back my insurance card from her.
I came back at 5:15 and waited again. The pharmacist told me that the «system has been down» and that I could come back tomorrow to get my antibiotic. I took back my prescription from her and I’ll just bring it to Duane Reade on my way home.
Visits to Hudson Square Pharmacy today: 3
Total time wasted going back and forth to Hudson Square Pharmacy today: 30 minutes
Prescriptions filled by Hudson Square Pharmacy: 0
Times I expect to patronize Hudson Square Pharmacy in the future: 0
Number of stars I wish I could give Hudson Square Pharmacy: 0

I’m rating this against other chain pharmacies, coupled with the fact that there isn’t another pharmacy anywhere near this area, which brings it to four stars.
The lines tend to be rather long in the morning, I’m guessing from everyone picking stuff up on the way to work. If you don’t want a line, go at a more random time in the day, or between 7 – 8. And on that note, you should proceed with caution if you’re going to attempt to buy something normally unmentionable; there’s a good chance you might run into someone you work with!
The strength of this pharmacy is, by far, it’s hair and skin products. It has an abundance of little known products, particularly for curly hair, that most pharmacies have never even heard of. Devachan and Giovanni are just the tip of the iceburg. I’m big on hair products, and even I inevitably see some small business product with honest ingredients and a steep price tag that is new to me. I appreciate that they let the little guys shine here. (It surprises me that they don’t have Aubrey Organics or Kinky Curly, but us Curly Girls have Whole Foods for that.) It also amazed me that they have the Devachan trademarked hair diffuser — something you would normally have to order online or pick up from an actual Devachan salon!
The variety in this place is impressive. Everything from cat food and dog treats to essential oils, coconut water, yoga mats and underwear. If you find yourself walking (or working) in this hood, don’t try to wait for the next pharmacy to cross your path, because it probably won’t. Just come here!
Lastly, a small warning: They have a nasty habit of closing before 8pm, which is when they are scheduled to close on the sign on the door. If you make a stink about it (which I have twice), they’ll let you in. But I shouldn’t have to make one at all.

I’ve never used this as a pharmacy – just as a convenience store. And in that department, it beats every chain in Manhattan (CVS, Duane Reade, Walgreens, you name it). Their prices for housewares are very good – not at all what you would expect in that area, especially considering they have no competition. They also have a really bizarre and entertaining selection of gifts and souvenirs that I have to slap myself out of impulse-​buying every time I go there. Who wouldn’t want a leopard print stapler or a pen that hangs on your fridge with a suction cup-​like appendage?

Like others, I work nearby and this is a convenient little place. They have a great variety of stock and yes, the prices are higher than elsewhere. But the service is the problem. I tried to return two items I bought last week that were substandard. The cashier said I couldn’t return them because they were used. (Yes, that’s how I know they are substandard.) The manager came over looking like he just rolled out of bed, and basically said it wasn’t his problem. If I’m not worth less than $ 5 in product to you, you’re not my neighborhood place anymore.

Shady! Horrible pricing policies and poor customer service.
I’ve been to this pharmacy several times because it is near my work and I can easily run there during my lunch hour. I always found the place a little over priced, but I would shop here out of convenience. However, after this experience, never again!
I bought a few odds and ends this afternoon and was appalled by what happen and how I was treated. As the cashier began ringing up my purchases, I watched to see the price that each item scanned at. I noticed an item I was purchasing was scanned at $ 1.99, then the cashier looked at the item and typed on the register and I noticed the price change to $ 2.39. Basically, an unauthorized 20% markup.
Very politely I asked her, «Didn’t that item ring up at $ 1.99?!» She said «no». I was taken back, she basically lied to my face. Basically she was telling me, the customer, I was wrong.
I elaborated stating that I saw that the item was rung up at $ 1.99 and watched her conduct a price override and the price changed to $ 2.39. She said, «Yes I did.» I asked her if she did that, then why did she say «no» originally. She then gave me a dirty look and said that the store reserves the right to correct the price and that the policy was posted by the register (the far right register, partially covered by merchandise) and by the front door.
I mentioned I understand if the item was priced less than the item was scanned at; however, I told her that in this situation their register system stated that the price was actually lower. She said, «That’s the store policy, take it or leave it.» I almost asked for the manager, but I did not want to hold up the line and I figured he or she might be as unreasonable as this cashier.
I worked in retail for 10 years and you never talk to a customer like that. I was completely taken back. By her response and actions, I started to think how many other customers the store has ripped off. Out of principle, I decided I will never shop in that store again.
As I left the store, I read the store policy in the front of the store. It read that if an item is labeled with a price tag lower than it is scanned at, the store reserves the right to correct the price because someone may have accidental changed the price tag. Nothing about the policy mentions if an scans lower than the price they would like, the store deserve the right to raise the price as they would like.
Buyer beware! If you shop here, please pay attention to the price the item is originally scanned at.

This is the single worst pharmacy experience I’ve had after living for years in New York. I’ve been going here for the past year as I live one block away, so it is a well-​considered opinion. Problems range from incompetent pharmacists, to drugs out of stock, to «software errors» that make them charge you incorrect amounts for medication. Let’s not kid ourselves – this is a health-​related business/​service we’re going for here. We’re not talking about cupcakes or coffee. Skip the New Yorker non-​sense about going to some «local» place and go to a nice DR or CVS instead.
The people who called the non-​pharmaceutical contents of this place «magical» or «God-​sent» are simply insane.

I don’t know what Rodriguez B. is talking about. This certainly is not in the middle of midtown. Nowhere close. And their prices are not good. If you’re concerned about price, go to any Duane Reade or CVS instead of this place. I go here whenever I’m on a lunch break or in a hurry and don’t have time to go anywhere else.

This is a magical drugstore. Great little gifts, great pharmacy, and surprisingly decent prices. Friendly service, and right next to my office. A miracle of a pharmacy. It makes my neighborhood Rite-​Aid seem even more like drug-​store purgatory.

After so many bad experiences at CVS, I thought the right thing to do was to check this place out. It seemed clean and I was hoping the staff would be more competent and helpful than the other pharmacies in the neighborhood. Also, at the end of the day, I’d rather give money to the mom & pop stores.
Ha, who was I kidding.
I dealt with this place for one week and will never go back.
Debbie, one of the pharmacists, seemed to be completely pleasant when I first spoke with her. She asked me to stick around while she confirmed that my prescription could be transferred from King’s Pharmacy (their sister store). She seemed to think it would be no problem and guaranteed it would be done the following morning. She said somebody would call me by 10:30am the next morning to alert me that it was there. Clearly this was all too good to be true.
The next morning I obviously didn’t get a call, so I call there instead — nobody had any clue who I was. They had no record of the prescription that my doctor had called in. They called King’s and they didn’t have any idea who I was either. Debbie of course didn’t work on the weekends and nobody was able to help me. Everyone was completely useless. I ended up needing my doctor to call the prescription in AGAIN on a Saturday because everyone at King’s and Hudson Square Pharmacy was incompetent. I confirmed with the pharmacist at HSP that they had the medication in stock and he said yes — he called me back THIRTY minutes later to tell me that it was expired and he couldn’t give it to me and it would need to be from King’s so my doctor had to call it in AGAIN.
Finally, when I went to pick up the prescription, the owner was there. I told him about my frustrating experience with his incompetent staff. He said «oh my Saturday people, yeah they’re not going to know what’s going on.» Wow. That just shows how great you are at staffing your place and running it. He sorta felt bad, but not really.
No other pharmacy had my prescription so I was forced to go back here one last time. When I went in, Debbie was there. She pretended like she had no idea who I was. She questioned me «we’ve talked before?» in the most clueless way possible. When I reminded her of the story she suddenly remembered who I was. She told me 1) I should have known that the prescription couldn’t be transferred because it was a controlled substance 2) that she left a note for the Saturday person.
First of all, why should I know that a prescription can’t be transferred — isn’t that YOUR job as the pharmacist? If you think I should have known that, and YOU didn’t know it — when did you figure it out? When you did figure it out, why didn’t you let me know instead of leaving me hanging and thinking all was going smoothly. Next thing I know, she COMPLETELY changes the story and tells me that she thought I was going to King’s and that I didn’t want her to ever transfer the prescription. Delusional. Rude. Liar.
She did say «I want you to know that nothing that happened was intentional.» — did she really need to remind me that she didn’t MEAN to screw things up? I’m starting to question that one.
Incompetent people clearly because the place is poorly run.
Oh and if I haven’t showed how much I hate them enough — their website is one of the worst. The reason my prescription was originally sent to the wrong place was because the website doesn’t clearly state that there are THREE different pharmacies two of which are on Hudson Street.

Love this little pharmacy! It’s right by my office on Hudson Street and one of the few places in the area you can drop in and get pretty much whatever it is you’re looking for. Serving up your regular pharma fare such as makeup, cards, school supplies, candy, soft drinks, toiletries and medicines, they also carry great little gifts and random things you might need like a hair dryer or blender. It’s also nice supporting a local pharmacy versus a big box brand.

When this pharmacy opened on Hudson St. It was God sent!
The area is pretty isolated and the closest pharmacy is on West 4^th or Christopher St.
They have the best stuff! Candles, High end salon products (think Essie, Opi, Federik Fekkai) (home section, toys for children, yoga mats & small work out equipment) I can go on and on. They pretty much have everything including a food section w your basics cereals, fruit bars etc.
They also have the cutest stuff that make great gifts. Through out the year Seasonal merchandise is available as well (Christmas decorations, Valentines etc.) Its clean, bright, & all around cool. Prices are pretty decent most of all it’s super convenient in the neighborhood!