Holiday Inn NEW York-Soho

I am a IHG rewards member so I love the brand. This is the only holiday in I have stayed at that I was disgusted with. The staff were crappy and when I got to my room there was beer cans in the corner and vomit in the carpet. No wonder I could not check in early! its because they had to clean up vomit. They would not refund me and my free upgrade of the room turned in to a new room looking dead on at the water tower. If I could open the window I could go and bang on it. Don’t even think of staying here

Really nice hotel thats in a very convenient location! Caught it for a decent rate for the area @ $ 200 a nite on
.
Rooms were a nice size as me and my buddy had more than enough room to move around in the small amount of time we were actually in the room.
Very good bar on the 2^nd floor that serves a pretty good breakfast. When we got there I guess breakfast was ending, but the F&B Director had them serve us anyway… awesome!
If you want to use their computers near the check-​in desk they charge a fee, but printing out boarding passes are free. Wi-​fi is free and works pretty good
Good hotel to stay in, if you like being steps away from Chinatown, SOHO and Greenwich Village.

Bring Ambien. Fairly clean. Good service. Way overpriced. 24 – 7 noise outside every room window of garbage trucks and misc crap outside your window, so no earplugs = no sleep. No central air, noisy ass A/​C unit in your overpriced room. No fresh air can’t open a window (do you really want to do that in NYC anyway and smell more trash?) Decent food. Won’t stay here again. People must be used to crap hotels in NY to be recommending this place — funny.

The room was tiny and it smelled weird. The shower made crazy vibrations and make crazy noises when the water is set to a certain tempurature, the extended check-​out was only an extra hour, and our keys kept on getting either deactivated or activated incorrectly. Overall, it wasn’t great, but at least it’s a place to stay with AC and runnign water.

I got this place through Hotwire so was very happy. The price was super low for a place like this.
Pretty good location. Very close to good restaurants. Its right outside little italy aswell as chinatown.
The hotel rooms are large by NYC standards.
They have free wifi and baggage check if you arrive early.
The reception folk were very helpful.
The hotel rooms were clean and the upkeep is very good.

This hotel is fine. My parents stayed there when they visited New York in 2005, I think, and they didn’t have any problems with it. More recently I was there for a presentation of. art? products? I don’t know, by Cory Arcangel. Renting out a conference room on the second floor, the event was billed as a presentation of «surfwear,» clothes to wear when surfing, not the waves but the internet – pretty standard T-​shirts. But there were other things there as well, sheet music related to conceptual performance projects, some electrici tiki décor, like plastic glowing palm trees and icicle lights, a DVD tower full of shitty 90s comedies (Happy Gilmore etc.), a stack of books about contemporary art and how it’s shown. not to mention the DJ table, and the free donuts and coffee from Dunkin Donuts on a folding table and a mini-​fridge, branded Coke, but stocked with Nice brand water from Duane Reade. Everything about it was aggressively average, low/​middle brow – and I suppose the hope was that amassing all that in one palce (which is itself totally bland – a Holiday Inn conference room!) would eventually transcend it, concentrate it, make it special, but that’s not what happened. It was just boring, textureless. Maybe the artist wanted to bore everyone. certainly the grossly too-​full-​yet-​undernourished feeling one gets after eating two Dunkin Donuts donuts was a bodily feeling that matched the aesthetic impression… I Can’t figure out if that’s an artistic achievement or what. After a while I moseyed over to the bar, conveniently located just outside the conference room in the second floor lobby, because the event was dry and I needed a martini. The drink was good but the bartender was slow and kept disappearing for long breaks, so I was glad I was the first attendee of Cory’s event who decided (around 3:30 pm) that it was time to drink. I was originally planning to give this three stars but now that I’ve written it out I realize that nothing says it better than «meh» so, two stars.

We loved the location of this hotel however we were not overly impressed by the service. We were charged a $ 60 room upgrade fee because we did not make clear our preference for two beds rather than a king prior to arriving! The stair wells were full of trash all three days that we were there which had us nervous for a pest problem. This hotel has great potential but I would shop around before booking this one!

Solid hotel with an excellent location and very friendly staff. You’re in the middle of Chinatown and Little Italy here so no excuse for not finding some excellent places to eat. It’s also a short walk to Greenwich if you’re here on business and are close to the Canal St. subway stations.
The rooms are nothing special but are clean and the bed/​pillows are quite comfortable. The rooms are small but it’s NY and they’re big enough since its not like you’re here to chill in the room all day. Also, turn the window unit AC down before you go to bed since that thing is strong.
The breakfast is pretty good for free but not worth the $ 19 or so if you don’t get it free. It has the usual pancakes/​French toast, potatoes, muffins, sausage, eggs, bacon, fruit etc. along with some odd substance known as cream of wheat, which is apparently the northern version of grits. They are really friendly for breakfast and always offered me a to go cup for my coffee.
The staff here is very friendly so if you need a restaurant recommendation or directions to anywhere in NYC via subway don’t hesitate to ask.
I’d stay here again for sure if I could get a decent rate.

I’d rank this lower simply because I have little context to what rooms in NY should cost and what you get for what you pay.
I’m accustomed to West Coast living in California or even Las Vegas, NV where $ 350 per night gives you a palatial room fit for semi-​royalty. Here in NY, $ 350/​night (mid-​June 2014) gave me what resembled a motel type room, small, functional «a place to sleep» and nothing much else. A window unit air conditioner /​heater, a bed, a dresser, a small desk, a TV, with a small area for clothes, and a bathroom with a shower/​bathtub combo and a toilet with a sink.
It’s really «no frills» — — but, again, I’m not sure if that’s the standard or not in NY.
It was a decent location, felt safe, was convenient. I’m not sure if I’d venture out too far at night, but that’s more in fear of getting lost than jumped.
Adjacent to this and walkable is Greenwich Village, near SoHo as well as Little Italy and Chinatown, so you can find stuff locally, and the streetcar/​subway station is close by too.
I’d recommend this as a place to stay if it’s the best price you can find and a close /​convenient option to where you need to or want to be.
The room fee included free internet wifi, free access to check in your airline and print your boarding pass, as well as a free breakfast buffet which offered up bacon, sausage, eggs, potatoes, cereal, danishes, muffins, pastries, toast, juices and other standard food fare.
I think this room is worth more like $ 75 – 150 max from the West Coast perspective and context.
It’s far from a place you’d take a date, have a honeymoon or anything that’s «dressed to impress» or attempting at «romantic ambiance» — — it’s truly a commuter hotel for the function of safe sleeping.
The service here was friendly and accommodating.
Again, the ranking suffers mainly due to the relationship between the rate and what you get for that rate in my opinion.

Very pleasant stay using points for a three night stay, Thursday thru Sunday. Staff was nice at checkin and also the guys downstairs were helpful with directions for the subway and which train to take to certain areas. I didn’t use housekeeping and also checked out late on my final day – which they were very accommodating with. Room is small like others in NY but adequate and comfortable. I would stay here again.

I stayed one night at this hotel this past weekend while visiting my daughter. I wanted a hotel with a good value in a convenient location without spending $ 300.00 + per night.
The location is perfect. Extremely close to Little Italy, Chinatown and the East Village. The staff was outstanding and extremely friendly. From the Reception area through housekkeping folks that crossed my path, all were very friendly and helpful. Check-​in was a breeze. No waiting at all.
There are only two negative issues that I had that were negative. But with a suggestion to the front desk I know that these are comments are repairable. I was on the 14^th floor which I recommend since on a high floor you are able to avoid the street noise. The only issue with this was that the elevators were extremely slow. I waited almost 10 minutes for the elevator when I checked in and never less than 5 minutes every other time that I used it. I normally would walk the stairs but being on the 14^th floor that was not an easy task in high heels. My other issue was that the tile in the shower was a bit moldy in places. Nothing that a little blast of Tilex wouldn’t help. Just one of those little things that sceeve many people.
That being said I had an enjoyable stay.

Late note: BTW, this fine hotel closed in late 2014. New owners say it will be closed for all of 2015 while it is morphed into a trendy, swanky and expensive boutique hotel under a new name. See the story at:

Before I begin my review for my most recent stay at this hotel, a 10-​day in late December 2013, I want to tell you in advance that I have stayed at this hotel a number of times over the past four years, and my number of stays across the afore-​mentioned time period likely totals at least 30 stays, for a total of at least 142 days (i.e., over 4 months). For all of my stays, I have always given this hotel 5 stars, as I have done again in this review today.
This hotel remains my favorite hotel in NYC, and whenever I have clients located in lower Manhattan, I always book at this hotel; I do not even consider other hotel options in lower Manhattan. Finally, if you want even more details about this hotel, please feel free to check out my earlier reviews of this hotel at this site.
Even though I have spent a tremendous amount of time at this hotel over the past 4 years, I have always been very satisifed with each of my stays, and I have never had any significant bad experiences during any of my stays.
I kinda smile inwardly, and I sometimes groan inwardly, when I see reviewers on this site complain about certain things regarding this hotel, such as the size of the rooms, the size of the bathrooms, or the price for a night’s stay at this hotel, or about the city noise from the streets that can sometimes be heard in rooms, for it is painfully obvious that they are «newbies» to Manhattan, and that they have never stayed in a hotel in Manhattan before. Anyone who has stayed at several other Manhattan hotels in the under-​$ 650 per night price range knows, and appreciates, that the size of the rooms and bathrooms at this hotel are very generous by Manhattan hotel standards, and that the price for a nights stay here is very inexpensive by Manhattan hotel standards. There is simply no arguing any of these points.
I have always been particularly impressed with the very good level of guest service and attention here from the staffers in all of the departments, including Housekeeping and its very conscientious and helpful director, Kim Lee Meyer, and the front desk staff, and also the doormen/​bellmen.
I also want to mention that I have noticed across my many stays here that two particular front desk staffers (and these are the two with whom I have had the most interactions) stand out in my mind as being consistently extraordinarly friendly, helpful, attentive, aware, responsible and responsive/​accountable, and they are Lisa (who is apparently also a night auditor) and Ivonne. In my mind, they are both incredible assets to this property!
In closing, I wish to reiterate that whenever I need to stay in lower Manhattan, this is my only hotel choice!

I’ve stayed here quite often over the years. If you are visiting SOHO, Chinatown, Little Italy or NYU and don’t want to cab it, this is your best option.
The staff are a mixed bad, some good and some not so sharp. The rooms also vary a lot. I got lucky this time and got a recently renovated room thats not too tiny on a high floor. Remember, this is NYC, most hotels are tiny, old and nasty and way expensive.
I’ve paid over $ 500 a night to stay here when the city is low on lodging. Normally it is half this rate.

My co-​workers stay here just about every time we travel to NYC for work. The location is ideal considering we walk to Federal Plaza and it close to several subway stops. Within blocks if both Little Italy and Chinatown, which is great for meal selection.
Have never had any major issues here. The staff have ALWAYS assisted with my concerns as they arise and accommodated any need for a room change. All the staff from the door men, wait staff, and management staff have always been friendly and even shared in some conversations with them. Although there are some staff that are more empathetic then others, I have never had bad service.
The breakfast buffet is a little pricey, but as a rewards member and government rate, I receive breakfast and beverage coupons and have never had a bad meal.

Stayed there this past summer for one night with my teenage son in one room and my teenage daughter and three of her girlfriends in another. The rooms were perfect for their purpose. Clean, quiet and with comfortable beds. We even had a view of the city.
The front desk staff was extremely pleasant, and granted me a late departure in light of the gaggle of teens I was trying to control.
We did not spend much time at the hotel so I can not speak to the amenities such as room service and restaurant, but I did have a beer at the bar with a couple of mom’s and that seemed fine.
Will definitively go back there next time I am in need of staying in the area. It is located close to China Town and a few blocks south of Houston. It perfectly fit our needs without breaking the bank.

We like this location because of it’s access to a few subway stops that get us to where we typically go. The hotel is clean and typically quiet. We were there during a 100 degree heatwave and the room A/​C was a life-​saver. It worked almost too well and had the room chilly in just a short time.
We had one small issue that didn’t end up affecting us. We got back from being out around 1130pm. There was NO water. We called the front desk and they knew of the issue and said it should be up ‘sometime in the morning’. We were ready to freak out but decided to get some rest. the water was back on by 630am, so no harm, no foul. We have had other water related issues here but those were settled and we were happy with the outcome… but it does have me worried about some of the infrastructure here. Staff is friendly, and it is a decent value for NYC…

I’ve stayed here many times over the past few years and would definitely stay again. I’m always very impressed by how clean and comfortable the rooms are. A night stay here is pricey, but much less than many hotels in Manhattan.
The customer service is good, but be aware that there is usually just one person manning the front desk, one person working the bar lounge, and one employee working as the door man so there’s waiting time just like at any hotel.
Room service is good too. They have an excellent burger and fries.

They put me in an incorrect room (i.e. smoking room) and are incompetent in the basics of customer service. They are unable to address questions, properly handle cancellations, and will continually put you on hold. Hassan Elbardei their manager won’t come to the phone either.
My company will not be booking corporate travel with them again.

This Holiday Inn is probably the nicest one I’ve ever stayed at, and definitely a great value for a hotel room in New York City. I’ve stayed in numerous NYC hotels and usually they are cramped, outdated, noisy, etc. The rooms here are larger than the average for Manhattan (I would almost say they’re spacious!) and the location is right next to Soho and also very convenient to Brooklyn.
Both times I stayed there the room was clean, quiet, and comfortable. This latest time they put us in a room right in front of the elevators, but I never heard a peep other than normal city stuff (and was high enough not to hear much of that). I can’t comment on the food or bar as I have never even thought to use them, with all the great options within walking distance. I’m sure I’ll be back the next time I’m in town and need a hotel.

Excellent hotel in SoHo! The concierge was very helpful. I had a job interview and I needed to go directly to the airport afterwords, the concierge let me leave my luggage at the hotel. After my interview, the hotel sent a driver to pick me up at my job interview and had my luggage with him. They then dropped me off at the airport. Very awesome service!
Also, the breakfast was a tag expensive ($~18) but was a buffet and had plenty of good food so I was very full. Worth it in a time crunch.

Zentral in Chinatown gelegenes Hotel. Saubere, stilvoll eingerichtete, aber kleine Zimmer. Beim Frühstücksbuffet sollte man sich nicht von dem muffeligen Chef (ein Chinese) abschrecken lassen. Das Essen schmeckt — das ist ja die Hauptsache!