Waited 2 hours for my delivery and it never came. And then no one answered the phone all the time is I called, terrible service … I would give 0 stars if possible.
Ser N.
Place rating: 1 Frederick, MD
Ordered takeout: salad with dressing on the side. Got home… no dressing. Ordered corn bisque soup… less than 30 minutes later had bad stomach cramps and other bad bodily functions. NEVERAGAIN.
CassielPhoenix X.
Place rating: 1 Manhattan, NY
Too expensive for stuff thats not even amazing. I bumped into a staff member on the streets recently and she told me that they only hire people temporarily and purposely get rid of them when it gets warmer, not give them full time hours etc. This chain restaurant is one of the prime examples of whats wrong with America. I would never eat at a place like this already I don’t eat at Mcdonalds, Wendy’s etc.
Debbie d.
Place rating: 5 New York, NY
I rarely crave soup except cold weather times, but when I do Hale and Hearty is where I go! The staff in this location are so friendly and accommodating. Even though it’s fast food, you feel great service here.
Nisha C.
Place rating: 3 Mount Laurel, NJ
Hale & Hearty is good if you’re willing to spend like $ 15 on items smaller than what you can get at Panera. But because Manhattan doesn’t seem to have a Panera, this is the next best spot. I used to pass this location every day on my way to work and got tempted once hoping it would be just like Panera. I got a soup and sandwich combo — the soup was filling but the sandwich was less than a half. I wasn’t stuffed, but it wasn’t a bad lunch either. I’m 50⁄50 about this place. It’s good but I can get the same thing elsewhere for a cheaper price. With Chipotle and Smashburger right across the street, I chose that over Hale & Hearty ongoing.
Jasmine W.
Place rating: 2 Silver Spring, MD
Eek! not only was my «half» sandwich more like 1/3, but there was a hair attached to it! yikes, hygiene please.
Joey G.
Place rating: 4 Staten Island, NY
Yummers! Very delicious! Try the Shrimp Bisque or the Chicken and Dumpling Soup! Only issue is that the seating area is very small and its usually busy so be prepared to get food to go.
Jennifer F.
Place rating: 5 Manhattan, NY
Great place. They have a ton of healthy soup and sandwich options and its super quick, even when there’s a long line during the lunchtime rush hour. Favorites: chicken noodle soup, tomato basil soup & tomato basil sandwich. Overall, a great experience.
Hal G.
Place rating: 1 Manhattan, NY
The Chick Pea and Lemon soup was overpriced and flavorless. The people working there are rude, and they are not friendly to bicyclists. While inside, my bike was locked to the public bike hitch on the sidewalk. After 15 minutes i found it covered in Hale and Hearty’s garbage. When I complained they were completely indifferent. Just plain rude!
Jessica B.
Place rating: 4 Bronx, NY
So after I wrote this review I sent a complaint email to Hale and Hearty corporate offices. I got a response today stating that they were very disappointed that I had a bad experience at their location and that they spoke with the general manager of the location and they are offering me a free soup so I probably will take them up on their offer and on my next review I’ll let you know it went… that is if I go.
Audrey M.
Place rating: 4 New York, NY
Yum! Try my favorites the Balsamic Chicken Avocado sandwich and the Chicken Pot Pie soup. Both are terrific! One of the best sandwiches I may have had. The half sandwich w/small soup deal is pretty good and a perfect size lunch.
Jess P.
Place rating: 4 Manhattan, NY
Came here for lunch with coworkers. Pretty crowded, but we were able to find a table(this was also at 2pm, so I can only imagine at true lunchtime) So many yummy combinations for salads! Great price and the small size was more than enough to satisfy for lunch.
Jay H.
Place rating: 3 Ardsley, NY
Every now and then they have a badass soup which will rock your world but then you realize it’s like $ 9 for a tiny soup and change your mind. The place is typical hale and hearty, not much seating, quick moving. Soups are as I said, salads are normal fair and sandwich skirt on boring.
Molly E.
Place rating: 3 Rosta, Italy
The air conditioning is off the hook. It’s like a meat locker near the windows. So, I guess that’s one way to get people to not linger. The sandwiches and soups are very good and the lines move quickly.
Ken a.
Place rating: 1 Brooklyn, NY
Worst experience ever. i was there on sep 10th at around 4 pm. the«manager» was extremely rude, the girl behind the register was completely unprofessional. Not a smile, not a thank you, nothing. Not many soups ready, they didn’t offer me bread for my soup. My sandwich wasn’t warm enough. There was also a customer complaining about her order, so i’m guessing hale and hearty is not on top of its game. It wasn’t the first time people were rude to me, or to my coworkers for that matter, so i’m sorry to say that we are not going back there any time soon. They just lost 19 customers.
Tina C.
Place rating: 3 Queens, NY
I’m surprised this Flatiron location is not listed in Unilocal.Soup in hopes to sooth my nausea sickly body was the only substance my stomach can sustain. One small Manhattan red clam at $ 4.59 was mediocre as my favorite New England calm chowder was, disappointingly, unavailable. One small fruit salad at $ 2.59 was extreme difficult to open the plastic container yet healthy. Minimal seating is available with a microscopic dinning-in food tray. Background music is recklessly loud for a soup eatery.