Garden Ob/gyn At Manhattan

I urge every woman to seek medical help elsewhere. DO NOT COME HERE. I was expected to wait 7 – 9 days for test results for a brutal infection, and my PA went on VACATION, did not leave my chart with another doctor or PA, and forced me to call the office 8 times over a 2 day period as I sat at work in agony. I left 4 messages for the actual doctor «Renee Chin» (I don’t even think this person exists) to call me «immediately» as I was in «agony» and was quite sure I was developing a kidney infection from the untreated UTI. I was told by the woman on the phone that my «best bet» would be to «give up and go to urgent care». This is how women suffer irreversible reproductive and urinary damage. And from seeing all the other reviews on this page, I genuinely believe this office should be shut down immediately.

Very Friendly staff and clean office. I was here with my wife who is pregnant. The sonographer gave us really nice images to take home. They take our insurance and were able to get a same day appointment. I will keep al informed of any updates the next few months.

This place is a complete fraud. I was reading the reviews below and see that this is a common reoccuring theme. I went because I had an irregular lump on my breast and Dr. Chun suggested I get blood work done. A week later I received a bill worth $ 1500 worth of lab work. This is an unacceptable mess. I have to understand how the lab affected the lump I had on my breast.

Took over a half an hour to even be checked in — I doubt I will be seen before I have to leave for an important meeting for work. Totally unacceptable!

Don’t go here unless you have 3 hours to wait to be seen. There is no reason to make an appointment for 12:40 and still not been by 1:20 but they had no problem taking my co-​pay. That was done as soon as I walked in. What I find even more ridiculous is I was only there to pick up my results from a previous visit. Why couldn’t they just mail, email, text or allow me to call and get my results is beyond me. They said as because of privacy issues I don’t believe that because I get results from my primary through the mail or through email. I believe it’s just to receive a co-​pay.
Office, Please don’t make appointments for patients that can not be fulfilled within an hour. People have work and a number of other commitments that they have to get to. If an hour in/​out is unlikely then please tell your patients to have a 2 – 3 hour window available for their appointment.

Absolutely dread my appointments here, and am looking to switch to a new doctor. The wait times are unbelievably long (there have been a few times I honestly wondered if I had been forgotten about,) and it is almost impossible to ask questions or communicate with my doctor without needing to make an appointment. Anyone who works full time can understand how frustrating it is to have to make an appointment to simply get test results or have a quick question answered.
I have witnessed patients get into disputes with the front desk on multiple visits (usually regarding insurance coverage issues,) and NO ONE ever seems happy.
While my doctor herself seems knowledgeable and friendly, I get shuffled around with a bunch of different nurses during my visit, only to briefly chat with the doctor right before I leave.
I would NOT recommend Garden OB/​Gyn.

Worst experience I have ever had at a doctors office. This is a review of going for an annual check up.
The First time I went I sat there for over two hours because they couldn’t figure out how to bill my insurance. There were filled pee cups sitting in the bathroom. They convinced me I needed a sonogram and insisted it should be done twice a year which I found out later is not standard whatsoever. Then they called me weeks later to say I needed to come back because they didn’t get results from the test.
I went back for a second time since the test showed no result and the people working the front desk were completely rude. Once again they received no result but took almost a month to call and tell me. Also now received a bunch of bills in the mail after my insurance for undisclosed reasons. Needless to say I will not be going back and would not recommend this place to anyone.

This is my only review on Unilocal — that’s how unhappy I am with the care at Garden OB/​GYN. I find it imperative to help any other females considering their OB/​GYN care to steer clear of this practice. They pad their profits by ordering unnecessary and frivolous tests (my insurance company’s words) and threatening patient’s reproductive health in order to force them to comply with these tests.
Unlike every other provider I have ever been to, they only give birth control prescriptions for six months at a time so that you are forced to come in and pay the copay and they can bill your insurance providers each time. I have been routinely denied the results of my blood test and told that I have to come in and schedule an appointment to discuss — they have withheld the results of the test for more than six months. The only call I get is from a smug male employee named Anthony who calls you names and tells you to shut up when you inquire about when a provider will contact you about results.
Another patient was arguing about the six-​month birth control prescription policy with her provider at the desk who told her ‘she was at risk for a serious condition’ that required more frequent vigilance. Not only is it inappropriate to discuss anyone’s medical information in a public space, I was told the same line by a different provider at the end of my visit when I asked why she would only prescribe a six month prescription. She also said it was the office’s policy and that she would get in trouble if she gave me a year-​long prescription.
Shame, shame on the providers and administrative staff that take advantage of women’s health to increase revenue and insurance money. I am beyond disgusted. Do NOT go here. Even under the worst insurance, you can find better than Garden OB/​GYN. They keep your medical information and your routine birth control prescription hostage to boost their bottom line.

There is a reason why this place has consistently low scores across all of its locations. I have been a patient at both the Fresh Meadows and Manhattan offices and the service is absolutely sub-​par. Every single time I go I am treated as if I am a new patient, I should have years of medical records there yet I’m asked some ridiculous questions that should already be documented. If I go for a follow-​up 2 weeks later why do I have to give a full family medical history every single time?! What could have possibly changed in a two week span?!
It is true that they are clearly inexperienced here. On one occasion I had an issue that required additional testing, and the dr who had zero bedside manner said «did you stick anything up there?» Yes lady — I go around sticking whatever I find on the street up my hoo-​ha just for giggles. What?! The most common issue women experience is met with a questioning of what I’m shoving up my you know what. WHAT?! Are you freakin kidding me?! Oh and I have NEVER seen the same dr /​pa /​np twice — it is ALWAYS changing.
Then during my last visit a month ago, I was getting irritated by this girl who was gathering my medical history who was asking the most asinine questions (do you use condoms — that’s a regular question, «have you switched partners» — NOT A REGULAR QUESTION!). She was clearly a student playing doctor and it was NOT cool! Several of my close friends and family are actual experienced doctors and have said this is completely inappropriate. This girl irritated me so much I felt my heart beating faster and she had the nerve to say that I’m pre-​hypertensive (I am not and never have been) and that I should watch my salt intake. YOU ARE NOT A DOCTOR AND YOU SHOULD NOT BE DISPENSING ANY TYPE OF MEDICAL ADVISE TO ANYONE!!!
I just received two separate bills from the LIJ lab totaling over $ 250 for what SHOULD have been a typical annual exam. I have no special conditions, I just came for my regular annual visit yet I was slapped with an unexpected bill. I logged into my insurance account and also see I was charged around $ 250 in OFFICE fees as well!!! This is $ 500 for an ANNUAL VISIT that is COVERED by insurance. When I called my insurance I was told that all the regular annual procedures were covered 100% but additional tests were ordered but they were unable to provide details of what those tests were. I am now on a mission to get a hold of someone in billing but each time I call — I am transferred to the billing dept and it rings out to voicemail and then I am transferred to the ‘lab billing’ dept which then rings out to voicemail. When you are overcharging for services, someone should be readily available. Absolutely unbelievable. DO NOT EVER COME HERE!!!

FRAUDS!
I had to go in to get lab results, because they do not release results by phone — i.e. they want you to come in and pay a co-​pay.
They took me to an exam room. I reminded them that I was only there for results, but they said they had to do some routine vital checks and a pregnancy check. I was not there for anything related to my fertility, just results, so I refused and refused and they finally relented.
The crème de la crème, however, was that I got a prescription for birth control and they only do 6 month prescriptions. Why, you ask? Because they want you to come back for a pregnancy test in six months before they write another rx. It’s birth CONTROL! Just another reason to charge my insurance and make me pay a copay.
Oh, and you will get one bill from the office and a separate bill from the hospital your Gyn is affiliated with.

This place is committing MEDICAL FRAUD! I plan on reporting them to the NY State Medical Board and I urge anyone else that has experienced fraud at this location to do so as well.
I went in for an annual exam back in the fall. My previous doctor had closed down his practice, so I needed a new OB/​GYN. I found this place through ZocDoc, where it had decent reviews.
On my first appointment, I was asked if it would be okay for some students to be present for training. I don’t mind, so I agreed. During the «questioning» part of the exam, the PA walked a student through the computer system, showing where my answers would be entered into the system. After the exam, I was asked if I could continue the teaching process by having a internal ultrasound and an external sonogram. I was told this would not be charged to my insurance as I was doing it for educational purposes. Overall, the initial appointment was fine, people were personable and nice. The facility is nice.
I was told I needed to come back in 2 weeks to receive results, so I went ahead and made an appointment. When I came in for that appointment, there was no receptionist. I (along with 2 other women) waited in the waiting room for 30 minutes before someone showed up to check us in. I was moved to a back room where I sat for 45 minutes for the doctor to come in. When someone came in, I was moved to Dr. Nisimova’s office, where she had my results. Except, she didn’t have my results. They had to call the lab and have them fax my results to me. I sat in Dr. Nisimova’s office for over 30 minutes while she played on her phone waiting for the results to be sent. All was fine.
Turns out, my insurance was charged for that second appointment as a full exam, showing that procedures were done (one being a urinalysis). I did not have any procedures done that day.
After the two appointments, my insurance was charged for 2 full exams (one being covered under «preventative care», the other not covered at all) and for the full amount of the ultrasound/​sonogram. An ultrasound/​sonogram on a non-​pregnant woman with no history of abnormal paps is categorized as an «unnecessary treatment».
To top it all off, they are holding my birth control prescription hostage until I come back in for a third appointment (ultimately, to charge me again, I assume). I now have to go to another doctor to attempt to get a birth control prescription filled because I refuse to give these crooks any more of my money.
This office has been nothing but a hassle. I’ve tried for months to get the charges for these «procedures» dropped, but it’s still ongoing. There are some nice people, but overall, the business model seems to be «charge as much as we can get away with». I’m going to do everything I can to ensure they don’t get away with it any more.

AVOID AT ALL COSTS THIS PLACE IS A SCAM!
Long story short. I went in for a routine annual and ended up with bills that came out to about $ 600. Six. Hundred. Dollars. And that’s just my copay after insurance. The total charges were about $ 4300! For a routine annual!
Short story long.
I went in for my annual check up. The wait time was kind of annoying but I kept busy so I hardly noticed. The actual check up was quick and painless. The doctor was so nice and personable. The facility is clean. I was enjoying myself. At the end of the check up the doctor nonchalantly asks me if I’d like any other tests since I’m here. She made it seem like it was like an optional extension of my annual. I said not really. I don’t need any. But I don’t mind if my insurance covers it.
«Yes your insurance covers it.» She left the room to make sure. «Yes your insurance will cover it.» Ok then.
They proceeded to run very few tests on me. HIV and and a sonogram on me for what I was told was for checking on the health of my uterus but turned out to be a pregnancy test I absolutely didn’t need.
They told me to come back in two weeks to receive my results. Ok.
When I received a $ 40 bill for the visit I thought nothing of it. I was used to paying $ 35 copays.
Two weeks later I went in to get my results. Turns out I’m healthy shocking no one. When the new doctor asked if I had any other questions while I was there. I mentioned that since my last visit I was experiencing a strange odor that after researching I thought was most likely BV (in hindsight I find it extremely fishy that I developed this almost immediately after my first appointment. Pun intended). The doctor examined me and confirmed that she thought it was BV as well, and that she’d run a test on my swab to confirm. Immediately after taking my swab she prescribed me medication for BV and I was on my way.
One week later I received a $ 300 bill for that visit. Apparently despite the fact that we only talked about BV and I was prescribed medication for BV, the doctor had a myriad of other tests run on my sample, including tests for gonnorhea and syphilis.
I could’ve fucking told her I didn’t have any of that. I definitely didn’t need $ 300 worth of lab tests to tell me that.
When I confronted them about this nonsense they talked down to me as if I was an idiot. They tried to convince me that it’s IMPOSSIBLE to test for one thing with a sample. She literally used the word impossible. The funny thing about that is its not true. They ordered an exorbitant amount of extra tests on my sample as if it was standard and for my well-​being when in reality it was for a bigger insurance pay out. The fact is if she had divulged this to me I wouldn’t have agreed to the tests. Period!
So while I started the process to appeal these nonsense charges I noticed they filed 3 other claims with my insurance that were about another $ 300. This time for my first visit that I was told «was covered by my insurance.»
The total damage?
5 claims for 2 visits
$ 4300 in total.
$ 600 copay.
17 lab tests I didn’t need or know about
3 x rays I didn’t receive (only got 1 that I didn’t need)
2 medical care charges
1 for surgery that I have ABSOLUTELY no idea what they’re talking about.
I’m currently in the process of appealing EVERYTHING.
Again. DO NOT FUCKING COME HERE!

I went to Garden OGBYN for a few years until I realized just how poor the quality of service is here. On more than a few occasions I had to wait over an hour to be seen by the «doctor,» who by the way, was never a doctor but a nurse or other medical professional. Nurses are GREAT, and so important, don’t get me wrong. But I made an appointment to see a doctor, and I’ve never ever seen one there.
Another point to mention — When I was encouraged to have a few routine blood tests taken, they refused to give me the results via email or phone. I had to come into the office, which was another co-​pay.
This place is a fraud.

I can’t believe I’m writing a review for an Ob/​gyn but the Unilocal world needs to know this place is terrible. Total insurance fraud. A routine annual visit was a $ 1,500 insurance claim for the office, a $ 1,5000 claim for the lab plus they tried to tell me I had to come back for two more visits. I’ve never received a bill from my prior doctor for a routine annual. But, this place does extra tests to boost their insurance payout and your bill. My insurance told me these weren’t covered because they were «experimental tests». I didn’t think to question what my doctor was doing or what lab tests they were requesting in the middle of an exam.
On my second visit, a different doctor saw me and asked how I was. I told her I had no symptoms, never did, only an irregular lab result. She told me I could leave without so much as an exam. I took time off of work for that? And yes, I got a new bill. I refused to schedule a third visit for «a prescription follow up». I will be finding a new doctor.
If you are dealing with excessive bills from this place, call them, the lab and your insurance company. I was able to get the bill for the second visit waived and the office submitted an error claim to the lab to remove an unnecessary test that wasn’t covered.

This place is a complete and utter nightmare. How this practice stays in business is BEYOND ME. Ladies, listen to me. It’s New York City. There are hundreds of other offices and doctors in this city that will do a FAR better job than this office will ever, EVER do.
As other reviewers said, expect a wait time of atLEAST an hour, usually an hour and a half or two hours, every. single. time. For whatever reason, I ignored this on multiple occasions, and I even gave the practice a pass on a terrible experience I had with an extremely rude and harsh doctor. But my last horrendous experience was enough for me to finally find a new doctor’s office. I came in for an annual exam, waited nearly 90 minutes to be called in for my appointment, per usual. The visit was fairly standard, but I needed to return to the office for a small, basic procedure. Attempt 1: the office called me the day of my visit to cancel. So I rescheduled. Attempt 2: I showed up for my appointment, waited an hour and twenty minutes and then was told the doctor actually could not perform the procedure and I’d need to reschedule. It’s not like I had anything better to do than sit in a waiting room for an hour and a half, right? Attempt 3: the office called me the day of my appointment and I was told I needed to reschedule again. Attempt 4: the office called me the day of my appointment and I was told I’d need to reschedule AGAIN, but that the doctor would call me herself to reschedule. The doctor didn’t call me. I called the office on THREE separate occasions, left THREE messages for the doctor, and never received a call back to reschedule. To add insult to injury, I received a voicemail from the office saying that I was a «no show» to my appointment (that, again, THEY canceled on me), and I also received a letter in the mail about my «no show». This place is a disgrace.
I want to make a point to say that the experience detailed above was not the only bad one I’ve had with this place. I’ve never left there thinking that the overall experience was a pleasant one or satisfactory.
If you’re looking for a doctor who actually cares about her patients and who makes you feel comfortable, I happily recommend Dr. Juana L. Cuevas at Every Woman Wellness, near Herald Square. This office is the complete opposite of Garden Ob/​gyn and I honestly am angry that I suffered through as many appointments with Garden Ob/​gyn as I did.

DO NOT GO HERE
I have never written a review before but I feel like I HAVE to for this place.
My first visit was with a doctor named Bella Nismovic. She was cold, harsh and rude. She never once actually looked at my face (let alone show any sign of a polite smile). She didn’t listen to my concerns at all and made me feel like anything wrong down there was entirely my fault. I ended up in tears.
I though maybe that was a fluke, so I kept my second appointment and requested a different doctor. This doctor (Nicole) was lovely and very nice, however the nurse that brought me in this time was again very impersonal and quick. She made a really rude comment about the fact that I’ve gained weight (something I’m very sensitive about and have trouble with) which really hurt and was so insensitive.
So, there are a few nice people here and there, but it doesn’t at all make up for the way I was treated during both visits. Truly my worst, worst, worst medical experience ever.
p. s. while waiting for the doctor to come to my room, I had to stare at a big poster for their new plastic surgery services

This is a really bad practice.
I booked my appointment through ZocDoc since there was alot of availability and then realized that it is because they double, triple book patients! I waited about 2 hours and that is after asking twice if I will be seen soon. The medical assistants were nice and cheerful but the Gynecologist was really rough and impersonal. I waited an additional 30 minutes for her to see me so the whole visit was about 3 hours. I was also told there is only ever one Gynecologist for the whole practice on any one day and that each day it could vary. Yeah… no thanks.

This was my clinic for quite some time however, every time you go for an appointment you wait hours to be seen. I can most definitely understand a 30 min even a 45 minute wait but an hour and a half to 2 hours is not acceptable.
Also, they will never call you back with results. Good or Bad they do not follow up, you must call them looking for your results. You can never get a hold of the staff directly! save your self the trouble and your copay!

Let me start by saying that I never even went back for my appointment so I gave them two stars based on the thought that maybe the doctors and nurses are better than the wait and receptionists.
I originally booked through ZocDoc and then the office called to change the appointment time. Fine, no big deal. When I got there, there were about 10 women that were there before me. During my two hour wait, multiple women went up to ask how long it would be and all they could say was «there are a lot of people here, sorry». They all ended up leaving. At first I thought they were being a little dramatic by walking out, but after two hours I finally walked out myself. When I asked when was a less busy time to come both of the girls at the desk, without even looking up from their computers to acknowledge that I was standing in front of them about to walk out, just said «during the day» very rudely and condescending.
I ended up rescheduling for the Forest Hills location and crossed my fingers that maybe it would be a little less of a zoo. It was MUCH better. No comparison. I can’t even believe the two places are related. Do yourself a favor and skip this location if you are needing to go after work hours. Maybe it’s better during the day? Who knows. Either way, I will not be coming back to this location.

I have booked three appointments here.
The first appointment they confirmed with me then lost, so when I showed up they sent me away.
The second appointment they were an hour late for my appointment.
Here a third time now and have been sitting in the waiting room for an hour and a half — I booked this appointment for a BC refill, this should be a quick in and out appointment. Will not be coming back after this appointment and really debating walking out now.