FedEx Office Print & Ship Center

I made a review a few months ago, but I cannot stress how helpful the staff at this FedEx location is. I keep coming back because the employees are always quick to help. I had a big print job that didn’t come out correctly the first time around, I was able to go back to my office (a block away) and revise my files. Johanna and Laura were so kind and helpful. They informed me that I was able to reprint my files at no extra charge because of how the quality came out the first time. Keep having a friendly staff like these ladies, and this store will keep having satisfied customers! Thanks so much, Johanna and Laura!

Went in to use a computer to print a few documents from my google drive account. None of the browsers are up to date, so that didn’t work. Went home and submitted my documents to be printed online to pickup in store. Much more expensive this way, but I needed them printed. Went back to the store and wasn’t helped as expected, when I asked to cancel my order the clerk moved on to help the next person and ignored me. Called their customer care line, but they didn’t care.

My print project of 2 large posters/​signs on foam core was completed by Laura. She was attentive, asked about my project, goals, deadline.
I asked if she could check my files before putting them to print, she did. They were not up to par, I re-​did them and she checked them again. She priced out multiple options for me each one with a slight variation. She was fine with doing it despite me asking to do the project at least 5 different ways so I could maximize my bang per buck. Her helpful, straight forward attitude made doing the job very easy and straight forward. She’s not one of those super smiley people, but she has a pleasant demeanor and if she says she can do it, it is done. If not, she explains what is possible. My job was done before the promised time. She showed me the finished project. Added ‘corner protectors’ and put it in a handy carry bag. Offered easels, and not just that, because my posters on foam core were a little larger, she recommended 2 easels for each of them which would help them be more steady on the table. This was a stroke of genius and really helped me to be able to use my posters successfully.
I saw staff engaging and helping other customers too, I am not the only one who was getting attentive service. They would walk up and ask people if they needed help. This is something that really makes a difference. And the store is a larger store. They have some office supplies. They have an empty desk you can use.
I was pleasantly surprised to have such an amazing high quality of service. I have been to other FedEx/​Kinkos for printing recently and had really bad experiences. I am pleased to finally have a location that really makes a difference. It is worth the extra time and commute to come here and get it done right. A true partner in getting My job done. If you want something done right — go here.

Visited this FedEx center twice for their shipping services. I found the staff ultra attentive, professional and efficient. They greet customers upon entering the store and if they cannot assist you at that moment, they inform you that they’ll be with you once they finish with their current customer. I came equipped with my needed packing materials to return items which expedited my services. This location also has a print center for copies and professional banners as well as a self service area. I’ll return to this location for future shipping and print needs.

I don’t think the employees here realize FedEx is a for-​profit company because they clearly don’t care about servicing customers or making money. Incredibly rude and lazy.

My customer service experience with Fed-​Ex:

These are the absolute friendliest and most helpful staff I have ever experienced at a FedEx Kinko’s. I really have a pleasant experience here every time I go!

Good and fast service. Great for packaging and shipping. Internet and computers are available for work and print.

I needed my drawing to be copied and printed. At first they told me it would take an entire day and I needed it for the next day. Fidel pulled some miracles. He was patience with my preferences and got it perfectly printed and copied in 20 minutes. He’s an awesome guy! Definitely coming back to this location next time.

Not the worse fedex around, but the people are incompetent.
First they force you to put things in another envelop of given size (that they conveniently happen to sell for an inflated price). They are slow to do their job and are borderline rude to customers.

I go to this branch a lot to drop off my packages, I only use shipping services here. They’re pretty good! Professional staff, smooth handling, haven’t had any problems so far.

This will be my new go-​to printing place. The computers work pretty fast and the copy machine reads my USB and made copies with no problemo. Helpful staff. I was out in minutes.
Goodbye Staples. Fix your lagging computer and teach your staff how to troubleshoot!

Fidel — You rocked my world and gave me what I wanted!
I came in here with an urgent request for 8 posters in an hour and Fidel dropped everything adn worked his hardest to get this done. While it didn’t get done in an hour, he turned it around in 2 hours instead of the standard 24 hours.
He was super professional, kept me updated and kept assuring me that it will get don. e He got me in and out of that place and understood my urgency.
I’ve had my doubts with the Ship centers and while most of them probably aren’t that great, this one is amazing. Even while I was there, the entire staff on hand were super helpful and professional with everyone who walked in.
If i ever have any needs, this is the place to go!

I am amazed at how helpful the staff is here! It is a pretty busy and people are always coming and going and needing help «NOW». I know I have been one of those people before. And regardless, the staff is friendly and helpful.
Today I went to pick up a package (It couldn’t be delivered to my place so I had it sent here for me to pick up, pretty awesome service they offer, you can do it online), make some copies, get passport photos, print some forms and ship a FedEx package. I was in and out all in 20 min! I was shocked.
They run like a well oiled machine!
Thanks!

The Best Print & Ship Office I have visited ever !!
I am a regular here now and have had to do all kinds of «paperwork» this month and this has been my go to location, after trying a couple of other places.
They get full marks for the excellent customer service. Employees are very knowledgeable and always there to help. Not to mention being friendly and nice.
There are two printer and two scanners in this location and I haven’t had to wait for them so far though, I have seen people waiting for them sometimes, depends on the time of the day I guess.
If you need any job done that needs assistance, this is the go to place.

I almost hate to write this review for fear that the place will become popular and no longer my own secret (not really). But, I have to say, these people are incredible. Nice, smart, fast. I’ve been several times and always got jobs turned around, no problem. End product perfect, exactly what I wanted/​asked for.
This last time I used them I was in a total pinch. Six bound 11 by 17 color books done right then and there b/​c I wasn’t able to email the file online ahead. Told them to just do their best and I have to say they totally pulled it out. No crappy attitude. No complaints. Just smooth, great people.
THANKS! A+++

Most fedex offices have been going downhill for a long time when it comes to customer service. Not so at this one. Everyone was friendly and super helpful. I live in bay ridge but I will still come to this location from now on, for all of my printing and office needs.

I’ve been to a few FedEx Office Print & Ship Center, and so far this has been the best, with the most supplies, and better service. Definitely recommend it for those little jobs can’t do at home or squeeze at work office.
The service was very friendly and informative. Very helpful!

Staff here is very busy, but give them 5 minutes and they will help you with all your needs… even how to operate the large format copy machine! :-)
This location is complete with some office supplies, computers for your need, copy machines for all sizes of papers the ship center

This place just opened (the store on 54^th Street moved), and it is AWESOME. It’s spacious, and the associates are very helpful and friendly.
Do beware the self-​printing, because I think it had some expensive option automatically selected that cost 10x what it should have.
On my way out of the store a few nights ago, one of the associates gave me a canvas bag full of nice pens and notepads and laser paper to make invitations… and a 20%-off coupon! Whoa!