Dunkin’ Donuts

My local DD from work. Haven’t yet disliked anything I have tried. My husband and I are in love with their caramel latte (beware you will gain weight if you have it everyday tip from me gained 20 pounds from having it everyday). Love the wake up wraps. Staff are amazing currently they have changed the staff but getting to know the new staff. Cleanliness not bad but need some help reason for the lost stars. Service is good speed ok it is a busy store

Very good coffee. It was very fresh. Defiantly will be coming back here for breakfast and more coffee.

This is the best Dunkin’ Donuts in all of Manhattan (that I’ve sampled). The layout is small but orderly (one line for two registers and a lone order pick-​up area). The employees are friendly and will make up for any mistakes they may make (I’ve been charged for two coffees before then given a «free» one during my next visit). The older gentleman usually working the food orders in the back is top notch and very, very quick. And the manager is a Devils fan which is rare in the city. All around a great place to grab a coffee and breakfast in the morning.

I wasn’t going to do this… but some senseless female employee got on my last nerve.
Senseless female employee: How may I help you?
Me: Can I get a large decaf coffee?
SFE: Milk and sugar?
Me: …uh, the regular kind.
SFE: $ 3.15.
Me: This is decaf, right?
SFE: You are asking for decaf?
This fool just pours the «regular coffee» she thought I asked for, and pours the decaf into the same cup. Whatever… I’m hoping my boss wouldn’t mind a little sugar in her coffee.
I bring back the coffee to work and a few minutes later, my boss spits the coffee out and says she doesn’t drink anything with sugar in it. I told her I’ll go back and yell at the woman who charged me.
I go back and it’s a male employee.
Me: Hi, I just ordered this decaf coffee from her (pointing to the SFE)…and…
SFE: YOU ASKED FOR MILK AND SUGAR.
Me: I didn’t ASK for milk and sugar. I asked for a decaf coffee, but for some reason, you thought milk and sugar went inside a decaf.
SFE: You said the regular.
Me: I meant how people regularly order a decaf… without milk and sugar, obviously. I just want a decaf coffee… with nothing in it. Can I please get that?
After being offered sugar AGAIN (really tho?), I finally got them to just close the top and hand me my decaf. Holy balls.