Data Recovery Experts

I went to DRE because my hard drive failed when I was doing a software update on my computer. The update erased the contents of the computer and the hard drive was the only other location with my data. When it failed, I found DRE on Unilocal and the reviews were very positive so I went ahead with the data recovery process with them.
The administrator/​manager contacted me right away and organized a drop off. He sent an email shortly after with a diagnosis and quote for the recovery. He also called me to verbally explain the details of what the recovery would entail and what were the possible causes of the hard drive failure. Once we agreed to go ahead with the process, the data recovery person began their work and about a week after that, I got a call to come pick up the recovered data. We sat down together and I realized that some stuff was missing. Both the data recovery person and the manager were really nice about it; they said that they would continue working and assured me that they would try their best to recover everything at no additional cost. They had a doubt about whether the format of the transfer hard drive I provided was causing an issue, so they personally got a new hard drive from the store on my behalf. They recommended it because of quality, and the price was reasonable as well. While the data recovery continued, the manager would reach me by phone and give me updates on the process. It was great that they were always available to answer questions and address concern. Finally, I was called in when the full recovery was done. We went over stuff together to make sure that everything I needed was there and I stayed a few minutes to copy the most important stuff back onto my computer right away.
Overall, the team at DRE really made this annoying process much better. They kept me in the loop and did great work for a price better than their competitors. I highly recommend them.

These guys are amazing!!! they saved all my photos that i thought i would never see again! They were very professional! I cant tell you how relieved I was when they called and said that they finished recovering the items!

Had a lot of important information on my computer from my business and personal pictures etc that I needed recovered after my son knocked over my laptop and broke it… These guys were able to recover everything swiftly and had great customer service. Thanks! Highly recomend!!!

These guys saved my ASS! Period the end. Had two mSata drives setup as RAID0 in an old Sony Vaio. When I hooked them up to my new Mac with a RAID enclosure 256GB of my precious data was GONE! Free evaluation and a fair price. After 1 week all my data is back 100%. Don’t hesitate to use them when your data hits the fan!

The guys did a solid job in transferring the data from a drive with a damaged SATA port, all for a reasonable price. Best part is that they guide you through the process, and if they have a question, they reach out to you to confirm your intentions prior to proceeding any further with the process. The shop seems quite busy, which is a reassuring factor in this case.

I’m glad that I took my very important external hard drive for him to fix, Alex is the best. He was very professional and knowledgeable. I read his reviews on Unilocal and they were very positive, and so, after speaking with him several times I concluded the same. He was able to recover and save my drive with my critical data on it. He was responsive, honest, and his price was very fair. He even offered to do the initial diagnostic for free to see if he could even fix the drive. Highly recommend.

Data Recovery Experts offer a great service. Alex is a professional and takes the time to explain the whole process. They were able to fully recover all my data from my Toshiba internal laptop hard drive, which crashed. I’m very happy with the overall experience and the price was reasonable considering what some of the other companies quote. Hopefully I don’t have to do this again but if I did, I would only go back to these guys.

Alex was phenomenal. My MacBook Pro wouldn’t even turn on. He was able to guide me through the process and recover every piece of data on my computer. He even put in a new battery for me. His fee is very reasonable and he saved me thousands of dollars on buying a new machine or even compared to other companies. What distinguishes him is his expertise and he will do a free diagnostic. Great investment and it was a pleasure working with him.

What can I say… This is the SECOND time I used DRE (the first time I said: «I hope to never see you again!» With the hopes of never needing to recover data haha)!!!
It seems unfortunate but the digital world we live in all of this data is very sensitive.
During this excursion, I was trying to recover 2 fully formatted SD cards. I actually contacted two other competitors because my boss on this job (freelance) wanted to get quotes. The one spot said $ 250 each regardless of what was found & said they would know in a week, and another spot in midtown said $ 85 each even if nothing was found.
Alex & DRE found EVERYTHING on the SD cards! He does a «slow» recovery, which was processed right away & brought back results the next day. And the music video is now saved!
Don’t bother trying anyone else… I tried them all!
To be continued…

I’m a photographer. I was in the middle of shooting an engagement this past Sunday when every photographer’s nightmare materialized; My 32GB Kingston CF card with most of the event images crashed and couldn’t be read. I was devastated but continued shooting the event as if nothing was wrong all the while my head was spinning with the possible repercussions of the hardware failure.
I found DRE searching Google for a Data Recovery Firm with great reviews. I dealt with Alex who was very professional and courteous. He recovered ALL my images inside of 48 hours and saved my reputation in the process. I’m very grateful!
I also learned a few lessons as a photographer:
1) Don’t use Kingston!
2) Don’t use large cards that can hold a high percentage of your images at an important event (I just ordered six 8gb Sandisk cards so if one fails, I’ll lose 200 images at most.)
3) Backup on site at the event.
If I am ever in a pinch again, I will definitely call these guys. $ 200 was a small price to pay to save my reputation.

I know everyone has been saying it on here… but, Alex & Data Recovery Experts are truly amazing. I first tried going to Best Buy where I bought my Seagate external hard drive, and after an extremely cursory examination, they informed me it would cost nearly $ 1,000 to recover the data — if they could recover anything at all! Which was out of the question for me.
I then found Data Recovery Experts online and took my drive in with little to no hope. But Alex took it and after the initial diagnostic exam, assured me they were 99% sure they could recover everything. Everything!!! It doesn’t get much better than a company that doesn’t charge you for the initial diagnostics. If they can’t save your information, you don’t pay anything!
In the end, the price I paid to recover my hard drive was extremely reasonable, Alex was the best and such a professional, and I really felt like my information was in good hands with Data Recovery Experts. I plan on recommending them to every single friend I have that — like me — is an idiot and doesn’t back up her information.
Thanks Alex!!!

I very seldom write reviews but this time I just feel compelled to share my story and my excellent experience with DRE (well, Alex) that just concluded today. Still on a high. To keep the story short (well, not very short), after some attempts to transfer 10 years of photos (around 1 TB in total size) from my aging (and failing) PC’s hard-​drive to an external hard drive, my PC crashed (again) mid-​transfer and the photo files just disappeared from the hard-​drive. I am a middle aged man but was close to tears thinking about the loss of so many memories from trips, birthdays, both of my kids’ births and first years. All gone. I literally lost many nights of sleep over this loss of data. The only thing left from these years are the photos I shared with family and friends on Picasa. I tried to access the drive from other computers but to no avail.
I researched online and read about softwares that could recover my files but was not convinced and did not want to risk any chance of recovery (according to Alex it was a good call as working on a failed drive to make the corruption worse). Set up an appointment with Best Buy but they did not seem to know much about how to resolve and had to send it offsite for a process that could take around 2 weeks. I was afraid that something will get lost in translation and that no one is accountable. Reached out to a neighbourhood computer store, they could not see the files but offered to do some more work on it. Left the drive there but came back to collect it hours later, as I was not comfortable that they knew what they were doing.
And then I contacted Alex. The DRE website is well put together and informative and it gave me the impression that it is a big company; I was a little bit taken aback at first when I realized that I repeatedly talk to the same individual, Alex. But, frankly, you don’t need more. Alex always picked up my calls and was very responsive and patience. His pricing was very fair and he did not take advantage even though my despair was obvious. He was also very clear that fee is success-​based. But most importantly, the files are back and loaded onto a new drive I bought at Alex’s direction a couple of blocks away in Best Buy. A huge load off my chest and many thanks to Alex. Best money ever spent. I lost some hope along the way could not believe he pulled it off.
Along the way Alex gave me some tips about what might have caused the corruption of my drive (it turned out to be a physical failure) and how to avoid using his services in the future. Which, again, I highly appreciate.
Highly recommended.

Alex saved my life, too. Believe it or not, I wiped my hard drive clean… sleepwalking. I had a book I’d written on it that I had not saved. A whole book – my seventh. I brought it to him after going elsewhere. He told me I owed him nothing if I was not 100% satisfied. It took time, but HE FOUND MY BOOK!!! He was very professional and caring, and he should be your first stop!!! Reasonable prices, very nice and he got my files back!

I’m a design and software professional, and can tell who is a real computer and hardware professional pretty quickly. Alex knew details and methods that I didn’t, and saved me from a pretty massive headache. If you want the experts’ expert, go with him.

Legit! I took a 10 year old hard drive in there, it had died a long time ago. I expected nothing. The entire drive was successfully restored, and put onto a flash drive for me. Pictures and files that I thought were long gone, totally restored. Very happy. This drive hasn’t been manufactured for years, it wouldn’t boot, somehow this data recovery jedi fixed it.
Great customer service (Alex), and frequent updates on the process. No charge upfront, then I got an estimate that was held firm when I went to pick it up. Not cheap, but totally worth it to get back 15gb of old pictures. Highly recommended.

The very tall dude that works there is good. thanks DRExperts

My external HDD stop working. I search the web for data recovery & found DRE. Read the reviews & they were accurate. Alex is as cool as the other side of the pillow! Dropped my drive off & 1 week later, all my files were retrieved… YES!!!
I would definitely reccommend you visit DRE for any HDD problems.

awesome customer service. they couldn’t salvage any of my data though. but they were very professional and charged nothing for the attempt. I’d give 4 stars but I docked them 1 star because they couldn’t save anything from my drive.

One day my USB drive with a terabyte of data on it stopped showing up on my mac. After trying everything I could think of to fix it, including plugging it into 3 different computers and calling up a friend who works on USB drives for a living (Western Digital firmware engineer if you’re curious), I brought it to Alex.
Alex knows his stuff, his rates are extremely reasonable, and he kept me in the loop of whats going on. Highly recommended!

I’m a freelance designer. One of my largest clients files were on a hard drive that had not been backed up for almost a year. I know that is stupid, but it happens. Long story short, the hard drive that contained that years worth of files (aprx 150GB) died. PANIC! I found Alex’s company through google, called him, got a good feeling about it and took the trip from Jersey to NYC to see what he could do. The man is great!
He actually cares, knows what he is doing and charges what I believe to be very reasonable rates. If you ever have a hard drive crash, that hasn’t been backed up, I cannot stress enough to let Alex review your situation. He does not charge unless he does the job and I have had ‘nightmare’ experiences with ‘BIG’ companies that promise the world, but only end up taking your money without delivering.
Great customer service, timely follow-​ups & intelligent problem solving.
Alex was a life saver!