Crunch

This gym is very so-​so. I’m a brand new member, but my feelings are definitely mixed and I’m not sure if I want to continue my monthly membership. First off, let’s talk about be pricing. I joined this gym because I thought I was getting a good deal, it’s $ 90 a month with a $ 130 sign up fee. I jumped on this deal with high expectations. Let me get this off my chest: who the hell thinks it’s logical/​right to charge an extra $ 23 for a locker!!! I was blown away. When I was told I would have to purchase a locker on top of my $ 90 a month membership for an extra $ 23(plus the shitty little lock I had to buy for $ 5), I wish I could turn around and choose another gym, but I’m sucking it up for this month. That is just completely unfair and downright stupid. Huge turnoff.
Secondly, the yoga class… what the fuck? I would first like to say that the teacher was lovely and had an incredible singing voice and I would like to know if she teaches anywhere else because I was completely distracted taking her class at Crunch. The room was FREEZING. You do not do yoga in a freezing room. Also, it was extremely loud, you can hear the gym rats pumping iron outside, and it just feels like a forced environment. Can you take the $ 23 a month you take from everyone for lockers and put it towards sound proof walls in the yoga classroom? The least you can do.
The good things about this gym: the locker room and the shower. Nice environment, clean, sauna. Sometimes I feel like I am paying solely for that locker room because I don’t see what’s so special about the actual gym part. This place would be complete garbage if it weren’t for the locker room. But, don’t forget, extra $ 23 for the locker! :)
Overall, mediocre place. Probably not continuing after this month.

I am member since March ’15. I chose the gym due to close proximity to my work. They gym does really well for the locations. Yes, the other locations are more spacious and offer more but for the times square area I appreciate the work. I do personal training which has worked out quiet well and helped me shed 10 pounds. I wish they had more stair master and cycling as they get occupied during peak hours. Newly renovated lockers rooms have helped a lot. I was little disappointed in the way my issue for stolen items from locker was handled. I gave a complaint and nobody tried to enquire about it in future. They could also have planned a little bigger group exercise room as it gets congested during popular classes. I have liked it so far and will continue being a member.

Full Disclosure: I am a current Crunch member and generally visit other locations — usually W. 54^th Street, W. 23^rd Street, and W. 19^th Street. I do visit occasionally other locations as well but those are the locations I frequent the most.
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Some of the cardio equipment (read: treadmills) is brand new and the spin room is huge!
Unfortunately that’s about the only plus I have for this Crunch location. While I could honestly leave a scathing review for this gym, Crunch corporate finally seems to be giving this location some love and slowly renovating it piece by piece and area by area. It is pretty much one of the oldest Crunch locations in NYC, and it’s definitely showing its age. The women’s locker room — as of last week — was closed and under a complete overhaul and should be re-​opened by the end of the year (2015). The men’s will be soon to follow and will likely re-​open early January. The gym appears overall smaller than most other Crunch locations, but is convenient if you work in midtown. Keep in mind they are closed Sundays. I also heard they’re replacing the spin room bikes in the coming months.
As it is now — the lockers are tiny, the toilets and urinals look like they came straight from a prison (and I hear they clog/​flood often), the men’s showers have no doors and don’t drain well, the gym lighting is horrid (reminiscent of the former Crunch gym at the Archive on Christopher Street in the West VIllage), and the organization of the equipment… well, there isn’t much of any — e.g. some of the leg machines are over by the free weights, and others are on the other side by the treadmills and cardio equipment. The front desk staff — one was unfriendly and unknowledgeable, while the other I spoke with (who transferred from another location) was extremely helpful and super friendly. I wish I had remembered their names. As I mentioned earlier, the spin room (Crunch calls it «the Ride») was large, but also a bit dated compared to many of their other gyms.
I did see the cleaning guys consistently around the gym working hard — and was happy to see that they do their best to keep the gym as clean as they can.
I’m hoping when I revisit in a few months time that all the renovations are complete, and I can provide a better review. But in the meantime, I recommend visiting any (and I mean ANY) other Crunch location in the city, or just go to a different gym. Avoid Crunch 38^th until the renovations are done. You’ll be glad you did.

Still no hot water and hair dryers are a broken mess again.
These were «brand new» dryers that they just installed 2 months ago. Looked like refurbished to me at first and sure enough all are in a half broken condition now.
Place often smells weird, either like sweat or like a poorly ventilated space.
Please open windows to air out.
Cleaning staff does wipe and clean constantly but it’s just smells.

No one there to open this morning. Waited til almost 630. The only staff members waiting with us had no clue and no key. I called another location and got permission for us to workout there but the waiting staff did nothing to help. No backup plan? Just one guy with the key???

I’ve been a member here for about a year and the experience has been great. However, just recently they have decided to change all lockers into «rental» lockers (which wasnt the case when i initially signed up). The next time i visited the gym, I was surprised to discover that my lock was clipped and all of my belongings got packed into a clear plastic bag and tossed into a storage room with a huge mountain of other people’s bags (literally piled up to the ceiling).
I asked the staff attendant if he could help me locate my belongings because it would have taken me hours to find my gear and he said there was nothing i could do and did not offer to help at all. I have requested to cancel my membership as this gym only cares about making a couple of extra bucks instead of keeping their loyal members satisfied.

This review applies to a lot of crunch locations:
Cons:
1) Gym trainers hogging machines or the space near them with private lessons. I waited for an hour to use one of the machines and then just left.
2) When you join or first show up, the trainers try bug you to have private consultations, its actually really annoying because they approach you like a sales person, not allowing you to politely say no, must be a quota system.
3) The showers have really low flow
4) Lack of space for sit-​ups and stretching,
Pros:
1) If you go at off peak times not many issues
2) Staff are nice

Leftover food overnight in the locker room, locks on 80% of lockers at 8am opening, filthy floors and shower stalls. You decide.

Came here after work for Kelley G’s BLT (Butt Legs Thighs) class and enjoyed it very much (I am still hurting!) thanks to her energy and amazing playlist.
With that aside, the gym itself is off-​putting. I’ve been to the Crunch on w19th and this location was totally different. I wondered to myself if the industrial look was intentional, to reflect the grit of the Garment District, but I can’t answer that for sure. The front desk seemed distracted and despite the fact that many of the people who checked in during my time were obviously new, no direction or helpful information was given to us as we all milled about like lost puppies. Facility-​wise, the locker room is sizable and has a good number of showers. I don’t know if it’s the poor lighting or the awful paint or what but it’s just very dismal feeling and looking. The gym portion was fine, just like any gym along that price range (I would liken it to NYSC, but a tad nicer).
I am interested in trying out their «Ride Yogi Ride» class before I give my final verdict but I think I have been spoiled by better locations and nicer studios so I don’t have much motivation to return other than for that class.

I’d just like to say that going here as a guest with a friend has made me ashamed of being a NYSC member. Beautiful updated machines, expert teachers, interesting classes, and most importantly, free towels for everyone, including guests. If only it wasn’t $ 80/​month. Until I can afford that, I will happily sneak in as a guest every now and then.

This location has the best classes & I would recommend to sign up online to ensure you have a spot – show up at least 10 minutes to keep your spot! Or you could show up 30 minutes before the class and sign up.
I would recommend to take Leo W for chisel TRX and/​or bootcamp, Angel for ab attack, chisel, and Rachel for diesel, ab attack, hip hop. There’s lots of great instructors!
Locker room is clean. Overall everything is clean, except the yoga mats smells like something died

This gym location is my favorite the staff is friendly and helpful once I locked my locker and grabbed the wrong set of keys the front desk immediately helped me clipped the lock There is a variety of equipment that target a specific muscle group the trainers are helpful and commuted to helping meet your goals The group fitness studio is the largest I have been to of all the locations in Manhattan the variety of classes is well mixed not only yoga and pilaties lol there is an awesome hip hop class on Wednesdays at 8 pm I recommend also urban rebound is a fun cardio class for someone having a stressful day you can be a kid for 45 minutes and Jump on a trampoline releasing the stress away. For anyone that’s on the fence on joining a gym not sure if you should do it or not I would say just do it and join crunch

Good gym… Though I also hate that the trainers keep bothering me for my money… I also hate that it’s closed on Sunday

Often functioning toilets in the women’s bathroom — all stalls often have no toilet paper or overflowed toilets.
There was no hot water from October till around January of last year. Hopefully this is fixed in time for this winter.

I really just wanted a place to jog, but Crunch reamed me with so many of their bullsh! t fees, I decided I rather be fat.
Every single customer service rep I spoke to tried to tax me with something. Initiation fees, annual fees, semi-​annual fees (?), pre-​paid first/​last month’s membership. the situation got really old. Still not sure what to think of my 7-​month Crunch experience, other than the fact that THEY won and I should have stolen more gym towels.

If I were to rate this place based on my personal trainer, it would get all 5 stars and then some! BUT, I have based my rating on the gym equipment and for that this location gets 3 stars.
I don’t know who the equipment manager is, but she/​he obviously does not work out here. I have been requesting that the squat sponges be replaced for months now, and they have yet to be replaced. I bought my own given the inaction– there is only so much waiting one can do. Further, some machines (one in particular that I have noticed) have had a «work in progress» sign placed on them for weeks, without any action from the equipment manager.
Whoever the equipment manager is, she/​he obviously does not tour the facility often and if they do, they are too lazy to follow up and keep this gym up to speed.
Overall, I recommend this gym for its quality of trainers– but for the upkeep on the equipment, including ordering new bands, updating the squat sponges, replacing and/​or fixing commonly used machines– it definitely needs some work.

This is my first visit to the second floor midtown Manhattan location, while on a business trip I found this location was three blocks away from my hotel very convenient. I arrived when they opened the door at 5 AM. I was greeted by a spacious clean well lit lobby and by Dominick who processed my guest fee, bright smile great attitude from this young man. There is a full selection of well kept clean free weights. Many pieces of cardio equipment. A lot of windows so you have great cellphone reception. This is the first location of any gym in any city that I have been to with DJ turntables «club style» that pumps out music to the patrons several nights a week! I plan to return the night. It is a great training atmosphere in the morning. Very clean locker rooms also Great staff I love the energy of this gym. I will stay at a hotel near this gym on my next business trip to Manhattan!

I really like this gym. I come here before work because it’s close to my office. I usually arrive at 9 AM and the place is pretty much empty at that time, so I’ve never had to wait for any equipment. I’ve been here for a few post-​lunch workouts, and while it’s much busier at that time, it doesn’t feel too cramped.
The equipment is all pretty new, and they have quite a lot of it. Nothing is broken or out of order. There doesn’t seem to be anything missing. Trainers are all very friendly, even if you aren’t one of their clients.
While it isn’t the cheapest option, you get what you pay for. Everything is extremely clean, including the men’s locker room/​shower. I have only been going to the gym regularly for six months, and the cleanliness of the place has definitely factored into my willingness to keep it up.
The cleaning staff is great — they are friendly, and they all seem very dedicated to their jobs. They are literally ALWAYS cleaning when I am there — maybe I’m just going during cleaning time, but this puts a very positive spin on my experience.
If you’re deciding between this gym and other similarly-​priced options, I recommend Crunch for its cleanliness, its size, the friendliness of its staff/​trainers.

I really like this gym… conveniently located. The staff is GREAT! And it is always clean when i come there.
2 thumbs up from me

I love this gym. Amazing classes and super convenient to work out during lunch break.
The instructors are fantastic!!! Highly recommend taking Leo W’s classes. He’ll push you to the extreme. Deborah is also AMAZING.
Not too many frills but absolutely no fuss. I tried a couple other gyms nearby before selecting this gym and by far the best in the neighborhood.