CHOICE Tax Solutions

We would absolutely recommend Abby to anyone with an «unconventional» or «challenging» income/​expenditure profile, as she is acutely detail-​oriented and thorough, filled with integrity, and up-​to-​date on all current IRS regulations and requirements. We are a married couple, both freelancers with income from more than one state, a combination of W2s and 1099s, and professional and personal deductions, and we suffered through a painful and drawn-​out audit before we ever found Abby. For this reason, we are very grateful for the peace of mind and confidence she affords us — plus optimal refunds! This is not your cushy CPA, make no mistake — Abby is very strict with us and she doesn’t let people get away with anything. So sometimes she doesn’t tell us what we want to hear, but that’s how we know that she’s always being completely honest and that we’re filing accurately and safely with Abby at the helm. She is also impressively quick to respond to all emails and phone calls from us — we’re not actually sure when she sleeps!

THOROUGH… let me repeat, THOROUGH! As someone who because of the nature of his work often has many different W2’s from several different sources, and also has to file in another state as well as New York, given all of that, although I paid my last CPA A LOT of money my taxes were always handled in a way in which I thought was satisfactory. I honestly never knew how sloppily they had been handled by someone I truly trusted until I enlisted Abby’s help. I’m sure a lot of people would gauge the effectiveness of their tax preparation by the size of their refund, and while I do get that conceptually I’m more of the mind that it is better to get them done right, and that outweighs any short term gain. Although she did get me a comfortable refund, she helped me to understand some ways in which I can better prepare myself for next year. She busted my chops for not being on top of my business in some ways as I probably should be, but again: THOROUGH! Really good, really helpful, very professional and VERY efficient. There’s nothing sexy about taxes, we all slog through them every year, and usually dread the process. She makes the slog a lot easier!

We love Abby & Choice Tax Solutions! She (& they) are remarkably efficient, conscientious & prompt. So glad we found her (them).

. In regard to Ms. Eisencraft’s January 18, 2015 response to an unflattering review in connection with a case we have become familiar with, she exhibits what can best be described as an extraordinarily flexible relationship with facts that are fully documented. It is not at all fictional, as Ms. Eisencraft claims, that each of the following took place:
1. Months after signing a retainer agreement with this client, Ms. Eisenkraft tried to intimidate the client into signing a second retainer that included, buried in the paperwork, a $ 50 increase in her hourly rate, to which she didn’t bother calling attention. She then abandoned this client for refusing to accede to this type of «bait and switch.»
2. After the client had paid Ms. Eisencraft close to $ 1,000 in hourly charges beyond her original estimate, and was then asked to pay hundreds of dollars more, Ms. Eisencraft refused to provide the client with any records, not even a written summary, of the work she claimed to have done on the client’s behalf during this time.
3. In support of the client’s attempt to obtain these records, their credit card issuer advised Ms. Eisencraft that some prior payments made to her were being contested, but that the client wanted only documentation, such as a log or summary, of the work she had done for them. Ms. Eisencraft never provided this. The card issuer responded by refunding the payments in question. As credit card users realize, other than for negligible amounts of money, card issuers only take this step when they are convinced that their clients have been the victims of dishonest or fraudulent practices.
4. Although Ms. Eisencraft had told her client that IRS officers normally wrap up tax payer audits within a week or less of meeting with her, and rarely or never in her experience take more than four to six weeks, this client waited more than a year for a determination. Despite the client’s repeated requests, Ms. Eisencraft refused to escalate the case beyond the level of the auditor’s supervisor, who later acknowledged to the client that she was powerless to move things along. The client had been requesting their records from Ms. Eisencraft in support of their own efforts to get their case resolved.
5. Working without the benefit of records, the client himself, with no prior involvement with IRS audits and procedures, reached an IRS official with enough seniority to get the audit finalized within three business days, without involving Ms. Eisencraft.
As per her reaction to the other unflattering reviews on this website, Ms. Eisencraft will likely do her best to attack and discredit this client once again by resorting to false generalities while hiding behind her supposed regard for the client’s privacy.

There are not enough words to explain how Abby helped me with my tax problems. I found her through a friend and that was 6 years ago (more or less.) I walked into her office scared, taxes in a mess from years of freelancing, and the IRS down my back, it was a very scary time. Abby made me feel so much better! Her calm and positive demeanor made me feel that I was going to get through this. She never judged me for the mess I created, she always made me feel that there is nothing we cannot fix. She took over my power of attorney, dealt directly with the IRS and fought for me. She fought so hard, the Federal Gov’t backed down and accepted her request for a reasonable monthly installment plan that would not break me financially. She did the same for State and now I am all paid up with all back state taxes, I am in a great installment plan with the IRS and I can sleep at night. I also know that she has my back which is is a rarity in her field. She has a great sense of humor which puts one at ease right away. So no matter how tough you think your tax situation is, Abby will fix it. She literally saved my sanity and I cannot recommend her enough!

I’ve made two mistakes when moving to the US;
buying an underpowered AC unit and using Abby Eisenkraft as my (professional) accountant.
Rude, abrasive, and also to be honest not entirely on planet earth I’ve had everything from accusations that I insinuated she should commit tax evasion for me (really?) to her informing me the day before a final deadline that a form needed to be filed or I’d get a $ 2500 US fine (a ‘tag, you’re it’ approach.
Whenever it was her fault in correspondence, well actually, it was mine apparently. Rather than solving problems together, she’d get flustered and accusative. When my UK accountant had no idea about some of the US accounting terms she was using rather than explaining them, she just moved onto the next point with a ‘his problem… not mine…’ attitude in correspondence.
Seeing a mix of one star and five star reviews for choice taxes it makes me think; either she treats some people differently, or she’s good for US returns but beyond awful for international and complicated company returns (mine being a case in point).
The big question is; do you really want to leave your tax returns up to the whims of which side of the fence you end up on with Abby?
I fully expect a counter-​reply from Abby to try and duck and weave out of what I’ve written, because let’s not mince words, she’s built a professional business from it.
My new accountant in contrast is professional, courteous and a joy.
Choice Taxes is a distant memory.
Goodbye Abby (I feel happy saying that).

After a terrible experience with my 2013 filling, I decided to search for a new tax professional. I found Abby here in Unilocal.I wasn’t sure if I could trust Unilocal reviews, but I decided to give it a try. From day zero, Abby was extremely helpful, knowledgeable, caring and professional. She fixed all the mistakes my previous accountant had made and helped me regain peace of mind (and believe me, there so MANY mistakes to be fixed). So, if you are looking for a great tax professional, don’t hesitate, Abby is indeed the best. Abby, thank you so much for your services, help and support throughout this whole process. I really cant thank you enough. I am so glad I found you!

Skip. Use a professional services company. The price is still the same.

Abby helped my wife prepare her taxes for many years and my wife cannot stop raving about not only Abby’s expertise but her professionalism, and caring personality. Abby corrected poorly filed tax returns from other tax accountants, and helped my wife get a return from IRS instead of paying thousands to the IRS. We are filing with Abby again this year, and it is a seamless process.
Thank you so much, Abby for making filing taxes a stressless, and headache free experience! You are the best!

I cannot understand the reviews where Ms Eisenkraft is lauded for her helpfulness or sorting out a mess. In my experience Ms Eisenkraft was unhelpful and abrasive.
I wanted to find a new tax accountant as the one I had worked with for a few years made a number of errors that I could easily spot, which made me uncomfortable with what errors I was unable to spot.
I first chose Choice Tax because she has such good reviews. I find these questionable and they did not match up with my experience.
My first warning sign was her manner — not customer service friendly at all. If I look back now I can say that she was honest with me when she told me that she was not going to do all the work, I had to organize everything, fill out all the forms and then she would file. She was abrasive from the start, so I should have left before I got myself in any deeper.
I am accustomed to adding up the expenses, categorizing them and providing them to an accountant. I do not want to wade through sets of forms — this is what I want to pay someone to do for me, otherwise I would just do it myself.
Ms EisenKraft delayed and delayed filing my taxes until she told me that she was filing an extension. After the extension I repeatedly asked what I should do to complete my taxes (other than doing it myself) — she then decided she was not going to complete my taxes, but demanded that I pay her anyway!
I found a tax accountant who was pleasant, customer-​service oriented, helpful and completed my taxes without causing stress or unpleasantness.

Abby is simply the best. I had been receiving very alarming certified letters from the IRS saying that I owed about $ 7,000. I decided that it was time to go to a professional. Abby quickly discovered that my identity had been stolen and someone had filed for a tax return using my social security number. She was able to quickly and expertly guide me through the necessary steps to resolving it. What could have been an extremely painful process was easy and clearly defined by Abby. I not only resolved the identity theft issue, I actually received more money from my rectified tax return than I expected. thanks to Abby.
She’s extremely pleasant to work with, she has a real empathy for her clients and unlike most businesses. she proactively follows up with you on her own accord.
I will be going to Abby from now on because she makes it easy, her service is affordable and I feel very secure working with her.

Abby was responsive, professional and put my mind at ease in the first 30 minutes of our initial consultation. She handled my tax situation (including a required amended return and wage garnishment) inside of one week and was available over the weekend for correspondence. She was even able to deal with my lack of general organization with only mild (good mannered and well deserved) ribbing in response. I don’t feel its appropriate to discuss her fees but will say that she was well worth every penny I gave her. She will definitely be handling my taxes next spring.

I’m still in the process of actually filing my taxes, but I wanted to call out Abby Eisenkraft for having excellent customer service skills. She’s super personable, willing to help however she can, and quick to share insightful information. They’re currently slammed with the tax extension deadline around the corner and while she admitted it was going to be an incredibly busy next couple days, she was willing to help however she could – including wanting to meet after the tax deadline to prepare me for next year’s taxes. Oh! And the gal who answered the phone – whoever you are – you were fantastic as well. Great customer service is so very appreciated!

Abby helped me learn how to be a first-​time self-​employed contractor and how to separate my expenses between my personal and business expenses. I was a total novice about starting my own business and she helped me survive a tax audit due to my being naïve and not keeping good records. She was extremely patient, kind, fast, funny, bubbly, and incredibly competent. I’d be happy to exclaim that the IRS originally charged me around 8K. And once I sorted it out with Abby, the bill went down to zero! Thanks a ton Abby!

I highly recommend Abby!
I was being audited by IRS and was looking for someone to represent me in the audit. Because of all the good reviews, I had decided to give Abby a call. I am so glad that Abby had agreed to be my rep in spite of her full schedule — it was tax season, she was not taking any more new clients.
Abby had helped me to organize all the documentation for the audit and with all the correspondences with the auditor. The audit had resulted in taxes, interest and penalties amounting to over $ 200K. I was at a loss and honestly felt quite hopeless, but Abby stood on my side and fought for me to the end. The end result was unbelievable but Abby did it — the amount was reduced to a fraction!
She knows what she is doing, she is straightforward, she is knowledgeable, she is experienced, she is fair and she is fearless. I am just so thankful that when I went through the gruelling and scary ordeal of the audit, I had an expert like Abby on my side. Anything less than 5 stars here is doing her injustice. She is really that good.

I searched for help with my taxes after moving to NYC and trying to complete the required forms with a popular online tax preparation program. Needless to say it failed miserably to correctly calculate all the part year resident stuff.
I made an appointment with Abby and she calmly and professionally guided me out of my tax woes and even identified a refund opportunity I overlooked! I have also used her expertise for tax planning. It PAYS to have a professional in your corner! THANKS ABBY!

Abby is the best. I decided to try Choice Tax Solutions after having a very complicated tax year in 2012 (multiple states, self-​employment, etc) and Abby got me sorted out, and she has taken care of my taxes since. I’ve never had a tax experience that’s been so efficient, informative, and helpful. I needed a professional to give me advice and Abby saved the day.

Thank God for Abby!
The IRS sent me a notice that I owed $ 118K in taxes, interest and penalties. Abby re-​did my taxes, and got me a $ 1500 tax **REFUND**. It doesn’t get any better than that. She amended my returns promptly so that we were able to respond to the IRS within the deadline that it set for me to pay the $ 118K.
You cannot imagine how terrifying it was to get a letter from the IRS that I owed so much money. Abby is a really caring person and did so much to calm my fears from the moment I first spoke to her. I recommend her without reservation.

Are you bad at math? Does reading tax code make your brain hurt?
Does TurboTax claim you owe more money to the federal government than you’ve ever even had in your bank account?*
Call Abby.
She may make blonde jokes about herself, she may talk a mile-​a-​minute, but this born and bred Brooklyn sweetheart is SHARP, and she knows her shit when it comes to taxes. The minute you walk into her office, you know she’s on your side immediately. She’ll give you great advice and keep your best interests in mind as she relieves you of all your tax-​related headaches for a nominal fee.
100% worth it.
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*Admittedly, this isn’t saying much for me.

Are you KIDDING?!? SHE IS THE BEST!!!
I have been going to her for three years now, she is professional, efficient and has a great personality (uncommon for a tax professional).
I often have unique and honestly pretty demanding questions throughout the year for her. All I have to do is send her an email and she is back to me before the end of the day with an answer.
She has amazing customer service, is very reliable, honest, and knows how to work hard for her clients.
Her rates are pretty reasonable $ 60 – 90 per tax preparation for non standard filings.
I believe the few extra dollars is well spent knowing you have a person who knows their stuff advising you.
If everyone involved in our tax system worked the way she does, we wouldn’t have a soaring national debt, fiscal cliff and rampant tax fraud.
Go to Abby, she is the best help I have ever had.

Abby really knows her way around taxes. She was quick and efficient, did my taxes while I waited and it was pretty much done before I knew it. She has a no-​nonsense no short cuts approach to taxes, so you know that you are covered and can rest easy.
She also has great business advice for getting your finances in order and tying together all the loose ends so you know where your money is.
And her fee is reasonable. She’s great!

Bottom line is that Abby has her stuff together, works fast, is accommodating to your schedule and charges very reasonable fees for the services she provides.
I don’t have the most complex tax situation in the world, but I don’t have the easiest either: Income from multiple states, stock options, business gains/​loss, tax extensions, etc. She handled all of this smoothly and completed everything under the gun as we were rushing to meet the October extension deadlines and I hand’t yet received some paperwork from an old employer.
Also, I should note that she works very well «virtually» and can accommodate your questions/​/​requests easily via phone or email. She posts all documentation and returns securely online so you have access to everything regardless of where you are. For a busy guy, like, me, who travels 150+ days a year, this is priceless.

Abby was very professional, easy to talk to, and an absolute ROCKSTAR when it comes to doing taxes. After a short interview and filling out a few documents, she took the reigns. She can even handle everything electronically, so you don’t have to shlep downtown to her office. Made my life easy and had great advice.
Wondering if she’ll get money back for you? Can’t say anything about your situation, but in my case, my refund was PLENTY more than I though possible. More than covered her fee. Completely worth it.

Abby is a BAD ASS!
I have a small biz and employees and I have been working with her since 2006. I came to her in quite a bind and scared. She helped me out AND made me laugh. Which is hard to do when you are dealing with the IRS.
She is straight forward and knows her shit. She has funny anecdotes and is lightning fast at responding to any questions through out the year. (her phone must be glued to her face). I have recommended her to 5 or 6 friends who still use her as far as I know.

So I use to get my taxes filed by an accounting firm in Syracuse, NY (where I use to live) and after learning that I would get charged $ 350 for my 2010 returns — I decided to look elsewhere. I live in NYC after all, so I should have done this sooner. Abby Eisenkraft was recommended to me by a friend of a friend and I have to say, she’s amazing!
I made an appointment in February, brought some forms I pre-​filled out, answered some simple questions and received my returns the very next day (note: it was a Saturday).
Abby’s straightforward, easy to work with and fast. I’m definitely going to her for next year’s tax returns!