Chase Bank

I have been a Chase customer for over a decade and have always had great experiences with them.
Today I opened a business account with Walter Goode and he was super helpful and took the time to explain the account I was opening and the CC I had been approved for. Since al deposits are made at the machines, he even took the time to go with me and make sure I understood the new «chip» technology Chase is switching over to.
Great experience! Thank you, Walter!

I know it seems weird to be writing a review about a bank, but go with me on this one. I only write Unilocal reviews when things are amazing or awful and this is definitely one of those situations– but the better.
I work across the street at 30 Wall and our corporate account is at this bank. I’m over there at least every other day. My boss loves to give me a stack of checks to deposit at 10 til 6:00pm (their closing time) and make me run for it. However, I have never heard the tellers complain about depositing 10 checks at 5:59pm. They are always so cheery and nice.
There’s also this guy who I guess is a floater. He’s just there to help out and direct you to where you need to be. He is usually at the guest services desk but he is just the nicest guy ever. He’s so nice and conversational and will help you with anything you need. (edit a few days later, his name is Ben. Introduced himself to me because I was in there so much. Thanks, Ben!)
I’m not personally a Chase member, but if I were to ever switch, I’d go to Chase. If this is the customer service they teach their employees– they’re doing it SO right. Well done!

At peak time of a business day I was able to freely breeze through teller’s services without enduring a century’s wait stuck in queue. Whoa! Has the economy sorely tanked to be in a «permanent decline» spiral? Absolutely yes.
After a long standing sabbatical from Downtown’s Financial District which I sorely miss the vibe of educated, extreme well mannered, and well cultured, proven, the customer service at this particular Chase Bank is one of the better I’ve experienced without grinding torture.